Schaumburg Kia

The staff made this a great car buying experience Buying a car is a very personal decision and I have been turned off by many a dealership “experience” but not so here. I can only speak from my own e Buying a car is a very personal decision and I have been turned off by many a dealership “experience” but not so here. I can only speak from my own experience working with Steve Heinze who was just a pleasure to work with. I found him easy to relate to, down to earth, not pushy or annoying. He listened well, understood my concerns and let me make my decisions for myself while providing information when I requested it. Tiffany Philips also assisted to locate and obtain the Stinger GT1 in my hard-to-find color choice. She assisted with the final transaction and was gracious when we needed to negotiate. Another fantastic part of my experience was meeting and chatting with the service manager, Don Conrad! Don was so helpful in discussing my maintenance concerns. He went the extra mile and introduced me to a senior mechanic, Bobby, so we could talk shop. They recognized my need for information and were very forthcoming. Thanks to the staff for an all around great experience. More

Good experience Our sales associate Aldo was friendly and wanted to make sure we were getting what we wanted. He answered all the questions we had. Made it easy to ma Our sales associate Aldo was friendly and wanted to make sure we were getting what we wanted. He answered all the questions we had. Made it easy to make the decision on the vehicle More

Very pleasant staff. Such a friendly dealer. From the sales person, the sales Mgr Bill was outstanding and so was Cathy the financial officer. Would definitely recommend t Such a friendly dealer. From the sales person, the sales Mgr Bill was outstanding and so was Cathy the financial officer. Would definitely recommend this dealer to others! More

Service Good service and explained everything thoroughly. Conveniently located.will be back for other services. Worked quickly to finish my oil change. Than Good service and explained everything thoroughly. Conveniently located.will be back for other services. Worked quickly to finish my oil change. Thank you. Thank you More

Recall work done I bought my used car from another company. Needed recall work done by a dealer and was nervous about going to Bob Rohrman Kia being that I had not pur I bought my used car from another company. Needed recall work done by a dealer and was nervous about going to Bob Rohrman Kia being that I had not purchased the car there. The staff were great and treated me like I’d been going there for years. I appreciate their professionalism. Will definitely go back next time I’m in need of service. More

Great Service experience Tim was awesome...let me know exactly what was up with the brakes and was right on with the timing of the visit...great job ! Tim was awesome...let me know exactly what was up with the brakes and was right on with the timing of the visit...great job ! More

Recall My vehicle was left driving beautifully, Derrick did a great job replacing the control arms. It no longer pulls to the left. I’m very satisfied with m My vehicle was left driving beautifully, Derrick did a great job replacing the control arms. It no longer pulls to the left. I’m very satisfied with my service. More

To the point I was very forward in what i wanted. I did have to push a little.to get the best interest rate..Cameron was very honest and professional I was very forward in what i wanted. I did have to push a little.to get the best interest rate..Cameron was very honest and professional More

Oil change and tpms Helpful and honest. Brought it in for an oils change and had them look at the tpms because it was going off for 3 out of 4 tires despite the pressure Helpful and honest. Brought it in for an oils change and had them look at the tpms because it was going off for 3 out of 4 tires despite the pressure reading being the same. More

Could've been a great experience, My over the phone experience was great. Called made an offer over the phone which was accepted within 15 mins. Confusion ensued, car pulled up was not My over the phone experience was great. Called made an offer over the phone which was accepted within 15 mins. Confusion ensued, car pulled up was not the one discussed even tho I made sure to verify twice over the phone even called to avoid confusion prior. After that was resolved they failed to keep they're word and ended up paying more for the vehicle, and last thing I was dissatisfied with was they didnt discuss payments and APR till vehicle was basically mine. More