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Schaumburg Kia

Schaumburg, IL

4.5
2,737 Reviews

1100 E Golf Rd

Schaumburg, IL

60173

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2,737 Reviews of Schaumburg Kia

January 24, 2020

My car was taken care by Jennifer she is awesome. She took time to listen abt my problems and figured it how to solve. I can give her 5 stars More

by Baderiffath
Recommend Dealer
Yes
Employees Worked With
Jennifer Pascoe
Jan 24, 2020 -

Schaumburg Kia responded

Thank you for the review! The team at Bob Rohrman Schaumburg Kia couldn't be happier to hear that Jennifer took good care of you. We will be sure to share your kind words with her!

January 24, 2020

Service Center The first person I spoke to was a bit intimidating. Then came Jason, my new hero. Jason was spectacular. I had never been to the facility before. More

by Janicep0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Glasby
Jan 24, 2020 -

Schaumburg Kia responded

Thank you for the review! It means a lot to know that Jason took good care of you here at Bob Rohrman Schaumburg Kia. We will certainly share your kind words with him!

January 24, 2020

Love the car. Communication is a huge problem at this dealership, both internal and with the customer. This review requires 25 words. How ridiculous is that! More

by ANNMREEE
Recommend Dealer
Yes
Employees Worked With
Barry, Bill Mitchell, Ricky Perez, Barry Ross, Emily Murguia
Feb 04, 2020 -

Schaumburg Kia responded

While I am pleased to hear that you love the car, I am concerned about your comments regarding our communication. I'd like to hear more about what we can do to improve going forward. If you would be willing to give me a call, I'd love to hear your feedback. Thank you, Ricky Perez - General Manager - 847-641-5447

January 24, 2020

Jose was knowledgeable and extremely responsive to my request. He was curious and helpful, masking me feel comfortable with the work being done on my vehicle. More

by ASIKORSKI217
Recommend Dealer
Yes
Employees Worked With
Jose
Jan 24, 2020 -

Schaumburg Kia responded

We appreciate you taking the time to review us! Jose will be grateful to read your positive feedback. At Bob Rohrman Schaumburg Kia, we make it a goal to take excellent care of our customers and their vehicles. We look forward to working with you at your next service visit!

January 24, 2020

My visit with this dealership was very pleasant. The service was quick and the sales department was very helpful. I am very pleased with my visit. More

by KWATROBA
Recommend Dealer
Yes
Employees Worked With
Barry Ross, Tony Gray, Alexandria Incandela
Jan 24, 2020 -

Schaumburg Kia responded

Thanks so much for sharing your experience with our team! It makes our day to hear from satisfied customers. On behalf of every at Bob Rohrman Schaumburg Kia, we look forward to working with you at your next visit.

January 24, 2020

Much better than last time I was there, when I was lied to and told I needed brakes when I clearly didnt. I almost didnt come back. More

by JPSLI
Recommend Dealer
Yes
Employees Worked With
Jennifer Pascoe
Jan 24, 2020 -

Schaumburg Kia responded

Thank you for giving us another chance at Bob Rohrman Schaumburg Kia. We are so grateful that you trusted us and we were able to make things right. We wish you safe travels!

January 24, 2020

Excellent attention and you personal advisor make great job Very god service, sure I return!! Again excellent job, congratulations!! Please no change, thanks for everything!!! More

by GORDOAG
Recommend Dealer
Yes
Employees Worked With
Jennifer Pascoe
Jan 24, 2020 -

Schaumburg Kia responded

Thank you for taking the time to share your excellent experience with our team. We are thrilled to hear that we earned your business. We look forward to working with you again at Bob Rohrman Schaumburg Kia!

January 24, 2020

Everyone and everything was great. Everyone was very knowledgeable and very friendly. I was in and of very quickly for my oil change. I will be back More

by Steveandfelicia
Recommend Dealer
Yes
Employees Worked With
Don Conrad, Ricky Perez, Tiffany Tremmel, Chris Lindville, Mark Anderson, Jennifer Pascoe, Adrianna Sanchez, Alexandria Incandela, Matthew Pavone, Christian Medina
Jan 24, 2020 -

Schaumburg Kia responded

Thank you for the 5-star review! We are so glad that you enjoyed working with our team here at Bob Rohrman Schaumburg Kia. We look forward to seeing you for your next oil change!

January 24, 2020

Jose took great care of me. Got some service performed on my car and will be returning. Greeted very quickly and Jose valued my time. More

by TWITTKOFSKI
Recommend Dealer
Yes
Employees Worked With
Jose
Jan 24, 2020 -

Schaumburg Kia responded

Thank you for sharing your 5-star experience with Jose! It makes our day to know our customers feel valued. Safe travels! - the team at Bob Rohrman Schaumburg Kia.

January 24, 2020

The entire service department team is caring and responsive. Tony kept believing that something more needed to be done and Savannah persisted to find the problem. They then worked quickly to resolve More

by JENGCHICAGO
Recommend Dealer
Yes
Employees Worked With
Savannah, Don Conrad, Jason Glasby, Tony Gray
Jan 24, 2020 -

Schaumburg Kia responded

Thank you so much for writing us such a positive review! Customer feedback is important to us at Bob Rohrman Schaumburg Kia. We are thrilled to know that our team took care of you. We look forward to working with you at your next visit!

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