Schaumburg Kia

Awesome service. This made up for the last time I was there that I had to wait three hours for an oil change ( and I did have an appointment ) there that I had to wait three hours for an oil change ( and I did have an appointment ) More

Arrived in time for service and the team was ready. They addressed me by my name and was very pleasant throughout my entire visit. Thanks. addressed me by my name and was very pleasant throughout my entire visit. Thanks. More

Excellent service! Very respectful and tried to get me out as fast as possible. Even helped me out with other things that need to be fixed on my vehicle out as fast as possible. Even helped me out with other things that need to be fixed on my vehicle More

Best experience , very nice and friendly people , fast and good service, very happy With everything , highly recommend Schaumburg kia to everyone , wish i could give more stars ⭐️ and good service, very happy With everything , highly recommend Schaumburg kia to everyone , wish i could give more stars ⭐️ More

Excellent service personnel; always willing to help! You can buy a car anywhere but it’s the integrity of the service department that makes a difference. can buy a car anywhere but it’s the integrity of the service department that makes a difference. More

Absolutely the best service from any dealership I have ever been to in my life PERIOD. Tim Mathewson my service advisor is great and I will definitely be purchasing my next car from this dealership. ever been to in my life PERIOD. Tim Mathewson my service advisor is great and I will definitely be purchasing my next car from this dealership. More

I came in for an oil change. My tire sensor light was on. I shared that with them. My window washer fluid was empty. Neither issue was resolved. My husband took care of both when I got home. The tires were e I shared that with them. My window washer fluid was empty. Neither issue was resolved. My husband took care of both when I got home. The tires were extremely low. All 4 needed air. I’m not even sure if the oil change was done. The mechanic did not put a new service sticker on my windshield. The old one was still there. I’m not sure that work was done with fidelity. I will not be bringing my car back. More

Always friendly answer questions always done in the time frame given. I would rather bring my car to the dealer due to the staff and their professionalism frame given. I would rather bring my car to the dealer due to the staff and their professionalism More

I had a horrible experience with a salesman Bill Mitchell who was very rude , refused to show me used car inventory, spoke to me as a single mom female very condescending. When I found a used vehicle online who was very rude , refused to show me used car inventory, spoke to me as a single mom female very condescending. When I found a used vehicle online he reluctantly showed it to me I test drove it. I told him my last vehicle had experienced a bad oil leak and I smelled burning oil through the vents during the test drive. He assured me I didn't know what I was talking about so I had him pull up the Carfax service report and found an oil leak from the valve cover gasket just like my other car that was supposedly repaired, I returned next day with my daughter ,test drove it she smelled oil as well , I looked under the hood and could point out 3 leaks, so I politely told the salesman I will pass on this car but before I could ask to see a few more cars , he yelled at both my daughter and I unfront of the GM Mr. Amin in the front of the showroom filled with people. I went 2 doors down and purchased a beautiful SUV in my budget range next day!! I was treated with No respect, and embarrassed in front of others. Horrible treatment!!Also he had my credit hard pulled 15 times that I now have to dispute to remove from my credit report trying to get bank approvals when I never chose a car to purchase and was never given a purchase price either!! I just text drove 1 vehicle!!He had me sign to "view" my credit score which I came in with , not to apply for a loan with banks when I never chose a car to buy. More

As I walked in Tony immediately asked how he could help. My Kia Souls engine light was on and I needed it checked out. I made mention the place was like a “Well oiled machine!!” I was able to leave my c My Kia Souls engine light was on and I needed it checked out. I made mention the place was like a “Well oiled machine!!” I was able to leave my car and a few hours later got a call it was fixed and asked if I needed a ride to come pick it up! Very impressed with my whole experience!! Thanks again Tony!! I’ll be back! More