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Schaumburg Kia

Schaumburg, IL

4.5
2,737 Reviews

1100 E Golf Rd

Schaumburg, IL

60173

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2,737 Reviews of Schaumburg Kia

June 29, 2020

I visited the dealership for oil change and tire rotation. The personnel was very polite and professional. They were a little behind on schedule but they apologized and offered a small discount whic More

by SIYKA.TODOROVA
Recommend Dealer
Yes
Employees Worked With
Tim Matthewson
Jun 29, 2020 -

Schaumburg Kia responded

Thank you for trusting us to get the job done! We are grateful to have your business at Bob Rohrman Schaumburg Kia and look forward to taking care of you during your next oil change.

June 29, 2020

I’ve used many times, generally workers are great. This time was a bit off, not sure if just because busier than usual (one of the workers told me they were slammed). Person I initially spoke with/ made ap More

by Kanderson88
Recommend Dealer
Yes
Employees Worked With
Tim Matthewson
Jul 01, 2020 -

Schaumburg Kia responded

We are grateful for your repeat business and I'm so sorry that your recent visit wasn't up to our five-star standards. We expect more for our guests than what you've described, and customer safety is our highest concern. I appreciate you bringing these issues to my attention so that I can ensure they are addressed properly. I hope we have the chance to impress you in the future. Thank you, Don Conrad - Service Manager - 847-641-5452

June 28, 2020

We came in AFTER CLOSE and they helped me get my first car in 10 years. Kamarie spent his Saturday night trying to help me and then management stepped in to take it up a notch. I have a car! More

by FVal112
Recommend Dealer
Yes
Employees Worked With
Kamarie Jones
Jun 28, 2020 -

Schaumburg Kia responded

Thank you for reviewing Bob Rohrman Schaumburg Kia. It is our goal to get customers on the road in the perfect vehicle and I'm glad to hear that Kamarie took care of you. Enjoy your new car!

June 27, 2020

Donny and Chad truly went above and beyond to make me happy! They are an excellent team! They were extremely patient with me and made sure I was 100% satisfied! So easy to work with and made the whole ex More

by Debbie
Recommend Dealer
Yes
Employees Worked With
Chad, Danny 5 stars!!!!, Mark Anderson
Jun 29, 2020 -

Schaumburg Kia responded

Debbie - Customer satisfaction is our priority so we are delighted to see this feedback! Thank you so much for shopping with us at Bob Rohrman Schaumburg Kia. We are very glad that Donny and Chad could help you get into the right vehicle for you.

June 27, 2020

Love my Kia Sportage. Service department is great. They keep you updated on servicing your car as you wait. When the service is completed they review what was done and the costs. Very polite service staff. More

by CLEIDING
Recommend Dealer
Yes
Employees Worked With
Jason Glasby
Jun 29, 2020 -

Schaumburg Kia responded

Thank you for reviewing Bob Rohrman Schaumburg Kia! I am glad to hear that you are loving your Kia Sportage. We look forward to taking care of you during your next service visit!

June 27, 2020

Tim was awesone! He exceded my expectations. I live 10 mins from a kia dealer but i go 25 mins to get to schaumburg. Better service More

by ANGIE_N
Recommend Dealer
Yes
Employees Worked With
Tim Matthewson
Jun 29, 2020 -

Schaumburg Kia responded

Thank you for reviewing Bob Rohrman Schaumburg Kia. We're grateful to have earned your business and look forward to taking care of you next time!

June 27, 2020

Own three KIA’s and Schaumburg Kia has cared perfectly for them and the four previous KIA’s starting in 1998! That is why I stay with the brand! More

by RENEEMALLINGER13
Recommend Dealer
Yes
Employees Worked With
Jason Glasby
Jun 29, 2020 -

Schaumburg Kia responded

Renee, thank you for shopping at Bob Rohrman Schaumburg Kia! We're grateful to have earned your business and look forward to seeing you next time.

June 26, 2020

Tech was very helpful and he told me when my car was going to be ready. He came out to where I was sitting and told me the car was ready. Quick turn around time. More

by mrbige2
Recommend Dealer
Yes
Employees Worked With
Jason Glasby
Jun 28, 2020 -

Schaumburg Kia responded

Thank you for reviewing Bob Rohrman Schaumburg Kia! I am glad to hear that our service department provided you with a five-star experience!

June 26, 2020

Great people! Sales and service very professional would do more business ! Easy process to buy car with a competitive price, polite people and great service More

by Wahids430
Recommend Dealer
Yes
Employees Worked With
Barry Ross, Chris Lindville, Jason Glasby
Jun 28, 2020 -

Schaumburg Kia responded

Thank you for taking the time to share such wonderful feedback. We're lucky to have your business at Bob Rohrman Schaumburg Kia and look forward to seeing you next time!

June 26, 2020

One of the best car buying experiences I have ever had. Klaudia was patient and listened to what we were looking for in a car and took the time to find exactly what we needed. I highly recommend this deale More

by Kdalcerro
Recommend Dealer
Yes
Employees Worked With
Klaudia Tatkowska
Jun 29, 2020 -

Schaumburg Kia responded

Thank you for shopping at Bob Rohrman Schaumburg Kia. It's wonderful to hear that Klaudia was so accommodating during your visit and we hope you are enjoying your car!

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