Schaumburg Kia

Had a service to drive me home & pick me up so I didn't have to wait for the work to be completed. Both drivers were interesting & kept a up the conversation. They were safe drivers & I felt safe with them have to wait for the work to be completed. Both drivers were interesting & kept a up the conversation. They were safe drivers & I felt safe with them in controll of the car. More

Good service I would like to see everyone that works the dealership wearing a mask ! Bob dealership wearing a mask ! Bob More

This team literally rolled out the red carpet . 🥰The staff was friendly, knowledgeable, personable, and patient, wanting me to leave happy with my decision. What a great experience !! Thank you, Bob Roh staff was friendly, knowledgeable, personable, and patient, wanting me to leave happy with my decision. What a great experience !! Thank you, Bob Rohrman Schaumburg Kia! This girl is loving her Kia Sorento!! ❤️ More

They are kind and courteous. Do great work they listen and make sure you are happy when you leave. and make sure you are happy when you leave. More

Very friendly, communicative and pleasant experience. The service guys were wonderful. Everything was done in a timely manner, even on a busy Saturday service guys were wonderful. Everything was done in a timely manner, even on a busy Saturday More

Good service. Quick. Good explanation regarding services that need to be done and why. Excellent. that need to be done and why. Excellent. More

They are very friendly and courteous with me. My needs were met and also received additional information to prepare me for my next visit. were met and also received additional information to prepare me for my next visit. More

All the staff was very rude as I was purchasing the car they had no communication at all , they were very sneaky not letting me know the numbers and then telling me what number and I will go to the finance they had no communication at all , they were very sneaky not letting me know the numbers and then telling me what number and I will go to the finance department and it’s a completely different number than what they gave me to purchase a vehicle. The dealer but I dealt with it told me that the only reason the air pressure light was on was because he couldn’t put air in the tires so he told me to come back and they would take care of the air pressure light and putting more air in the tires I came back after I purchase my vehicle they were very rude to me and told me that I bought the car as it is and they can’t help me with anything not even with one of the lights that was on after I drove off the parking lot . They never called me back to see how the car was driving and overall just terrible experience! More

Great service , very polite and explained everything that was done. Gave the time the service would take. was done. Gave the time the service would take. More

The sales process was smooth and relatively comfortable. Bill was excellent, answered all of our questions, and was able to get us a great deal. However, I bought a used car with a crack in the windshield t Bill was excellent, answered all of our questions, and was able to get us a great deal. However, I bought a used car with a crack in the windshield that they agreed to replace. It has been over 2 weeks and after finally getting an appointment first thing in the morning, we were told the "windshield guys", wouldn't be there until the afternoon... Come on! Poor communication, frustrating, and inconvenient. More