Schaumburg Kia

From the day I bought my stinger here everyone from the front door to the service department has been polite and helpful front door to the service department has been polite and helpful More

Courteous, quick, and thorough and knowledgeable. Great job. Will definitely continue to have my car serviced here. job. Will definitely continue to have my car serviced here. More

The dealership is very clean. The service was fast and Bill is very nice. The prices are decent too. Bill is very nice. The prices are decent too. More

They get the job done! Professional and friendly. Felt respected and no pressure. Love my Kia Telluride 😍 respected and no pressure. Love my Kia Telluride 😍 More

Great staff. Great dealer. They say what they mean and they mean what they say. they mean what they say. More

The communication was the worst I have experienced with any type.of purchase I have made. It started the 1st day after we visited the dealership. I emailed and tried to call the sales person 2 or 3 times any type.of purchase I have made. It started the 1st day after we visited the dealership. I emailed and tried to call the sales person 2 or 3 times with no return call. We decided to find another sales person who was able to assist with the purchase. We were told a certain price for the car on our initial visit, and that changed once we started dealing with the next sales person. After we agreed on a deal and made the purchase, we had to wait 3 1/2 weeks for the car (we were aware or this). The deal we received involved a trade in, and were told it could take up to 10 days to fund. It took over 3 weeks! We made several calls to find out what was going on, and were told different stories. I requested call backs from 2 of the managers that I never got a call back. Finally, I got a hold of a manager 2 days after being told she would call me back that day. She said she would find out for me and call me back by the end of the day. I did not receive that call, and I had to follow up after 2 days passed. On the day our car arrived they got the check finalized for us. When we received the check, it was short $93 from our agreed upon amount. I was given an excuse that our prior car company would have to refund that amount. It sounds like someone in finance made a mistake with the payoff. When I spoke to the general manager, he couldn't wait for me to stop explaining on 2hat happened, so he could offer an excuse. He couldn't care less what type of experience we had. We will not be returning to that dealership. More

I am very pleased with the vehicle as well as the fast manner of delivery of the vehicle. manner of delivery of the vehicle. More

Good customer service and friendly service advisors easy to set up an appointment good location to set up an appointment good location More

They took me in on a last minute oil change and wheel alignment appointment and got me back on the road in no time at all. Greatly appreciated. alignment appointment and got me back on the road in no time at all. Greatly appreciated. More

My sales guy, Michael, was amazing. Made the experience easy and pleasant. Love my new vehicle. easy and pleasant. Love my new vehicle. More