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Schaumburg Kia

Schaumburg, IL

4.5
2,734 Reviews
Call Dealership (847) 380-9740
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1100 E Golf Rd

Schaumburg, IL

60173

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2,734 Reviews of Schaumburg Kia

January 20, 2023

Took in my Telluride with some concerns and they took time to investigate and gave us a shuttle to a nearby restaurant while we waited. They gave a great explanation of some solutions. More

by Erin J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Hidder
Report | Print
Jan 20, 2023 -

Schaumburg Kia responded

Erin, thank you for the five-star review! We are glad that your concerns were addressed and that you left confident with the Bob Rohrman Schaumburg Kia team. Safe travels!

Helpful
January 20, 2023

Fil was great! He was extremely pleasant and let me know exactly what was being done and what services I needed other than an oil change. More

by chermarie28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fil Principato
Report | Print
Jan 20, 2023 -

Schaumburg Kia responded

Thank you for stopping in and leaving Bob Rohrman Schaumburg Kia a five-star review! We'll give kudos to Fil for his excellent customer service. Take care, and we'll see you next time!

Helpful
January 20, 2023

Scott was amazing! I bought a new car in less than an hour. He was great. More

by KLAUDIABUGAJSKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Stephansen
Report | Print
Jan 20, 2023 -

Schaumburg Kia responded

Scott and the team are always happy to help you out! Thanks for choosing Bob Rohrman Schaumburg Kia and congratulations on your new car!

Helpful
January 20, 2023

The tech did not put my lug nuts back on my tire. I drove just off the lot and my tire fell off. More

by WILKPRINCESSHOUSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fil Principato, MarK Robles
Report | Print
Jan 24, 2023 -

Schaumburg Kia responded

We're sorry that you didn't have the best experience at our dealership. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

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January 20, 2023

Every thing was just fine no complaints from me. Nice, kind,great,good,awesome,great More

by EMENDOZA253
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Longobardi, Aldo Rodriquez
Report | Print
Jan 20, 2023 -

Schaumburg Kia responded

Thank you for sharing your positive feedback of Bob Rohrman Schaumburg Kia!

Helpful
January 20, 2023

The whole staff was kind and courteous throughout my whole car buying experience. They worked with you to get the best price available. I highly recommend you purchase your vehicle there. More

by RMATUS19
Recommend Dealer
Yes
Employees Worked With
Ricky Perez, Daina Barthel, Anthony Longobardi, Juan Aranda
Report | Print
Jan 20, 2023 -

Schaumburg Kia responded

Knowing you are happy with your purchase and experience makes our day! Thanks for sharing with the Bob Rohrman Schaumburg Kia team and leaving us a five-star review. We hope to see you again in the future!

Helpful
January 20, 2023

Dealership needs an updating visually, hard to tell who works there or are visitors or customers. More

by WWASIEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamarie Jones, Anthony Longobardi, Allison Bijan
Report | Print
Jan 21, 2023 -

Schaumburg Kia responded

We're sorry to hear that you weren't fully satisfied with your experience and apologize for any inconvenience. We appreciate your business and will be sure to share your feedback with the team.

Helpful
January 19, 2023

Mark Robles always takes good care of my vehicle and good care of me. He makes certain to explain thoroughly the services performed and to ensure all services are done properly and to my satisfaction. The se More

by PJONES5758
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MarK Robles
Report | Print
Jan 19, 2023 -

Schaumburg Kia responded

Thank you for taking the time to review Mark and the team! We appreciate your loyal business and can't wait to see you again at Bob Rohrman Schaumburg Kia!

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January 19, 2023

It’s Very organized, super clean and the employees are very nice and easy to work with. More

by TYLER810ADAMS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Delaney
Report | Print
Jan 20, 2023 -

Schaumburg Kia responded

All of us at Bob Rohrman Schaumburg Kia are happy to see this wonderful feedback! Thank you!

Helpful
January 17, 2023

Steve was great. Very helpful, and stays in touch. Would recommend him to my friends More

by DEBBIE.CULPEPPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Tremmel, Mark Anderson, Steve Heinze
Report | Print
Jan 17, 2023 -

Schaumburg Kia responded

We will pass your kind words along to Steve and our team! Thanks so much for your support. - The Bob Rohrman Schaumburg Kia team

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