Schaumburg Honda Automobiles

I've always dreaded the thought of car shopping, and have had mixed experiences. Schaumburg Honda was a pleasant surprise. We were greeted in a very polie professional manner. When what I was looking for was had mixed experiences. Schaumburg Honda was a pleasant surprise. We were greeted in a very polie professional manner. When what I was looking for was unavailable(out of my price range) the salesman made helpful suggestions. I found a car I liked, test drove it, and negotiated a very fair price(I could not believe how fair!). Andre the salesman, his manager(I don't remember his name), and Matt in finance were terrific to work with; much more reasonable and friendly than people in auto sales are made out to be. When my new-used Civic wears out I'll go to Schaumburg Honda first! More

The service department has not correctly taken down my reasons for bringing in my car and have not been able to fix my car. When I arrive to pick it they claim it has been checked and verified to be fixe reasons for bringing in my car and have not been able to fix my car. When I arrive to pick it they claim it has been checked and verified to be fixed, but when I go to leave I see that they have not checked everything. There was a day when my car was dropped off at 1:30pm. I arrived at 9:00pm to pick it up and was told to wait for completion. At 10:00pm I inquired to the status to find out it had been completed but the mechanic did not submit the paperwork for the service advisor to let me know. Then the service advisor typed another ten minutes before I was given direction to go to another counter to get my keys! More

We had a very bad experience with this dealership. We initially got a quote from the sales person and we decided to do some comparative shopping. The quote was verified thrice both in person and over the initially got a quote from the sales person and we decided to do some comparative shopping. The quote was verified thrice both in person and over the phone. When we went to buy we were informed in a rude way that they would not be able to sell it to us with that quote. According to the sales manager the sales persons are not responsible for the quotes and we should have spoken to him before if we wanted to get a quote. I guess if you ever go looking for a car from this dealership also look for the sales manager. More