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Schaumburg Honda Automobiles

Schaumburg, IL

Overview
Reviews
Vehicles
4.8
2,898 Reviews
Call Dealership (847) 380-9852
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750 E Golf Road

Schaumburg, IL

60173

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Showing 2,898 reviews

January 02, 2023

Be VERY CAREFUL if you decide to take your car here for service. I took my Accord here in December 2022 for an A1 service; oil change and tire rotation. Tires were not rotated and I know this for a fact b More

by Happy Honda Owner
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Ott
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Jan 03, 2023 -

Schaumburg Honda Automobiles responded

Good morning, I am very sorry to hear about your experience and would love to correct the issue for you. Please feel free to reach out to me directly at 847-744-6786 Jeremy Hardman Service Manager

January 01, 2023

Kevin was polite and personal. Knowledgeable about the car. Everyone at Schaumburg Honda were professional!! More

by macraigmile
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Kioutas, Kevin Hanson
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Jan 03, 2023 -

Schaumburg Honda Automobiles responded

Thanks for your feedback on your recent visit to Schaumburg Honda Automobiles. I'm glad to hear that Kevin was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

January 01, 2023

Outstanding service. Anthony was GREAT! Everything was done perfectly and in schedule. Would go back. More

by Marymerri3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Gargano
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Jan 03, 2023 -

Schaumburg Honda Automobiles responded

Thank you! Anthony and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Schaumburg Honda Automobiles.

January 01, 2023

The sale person nice fiancé and Avery thing is good yes I’m can buy next time More

by GABRIELLE_DONATELLI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Lis
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Jan 03, 2023 -

Schaumburg Honda Automobiles responded

Gabrielle, Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

December 31, 2022

The paper work timing turn around was great. The sales person ms.Stella answered all our questions satisfactorily More

by CT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stela Sonic
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Jan 03, 2023 -

Schaumburg Honda Automobiles responded

CT, Here at Schaumburg Honda Automobiles, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Stela, and it was a pleasure having you at the dealership. We appreciate your review!

Jan 10, 2023 -

CT responded

Hi Mike, When I discussed the pricing details with Stela on the day we purchased this Honda CR-V EX-L, she mentioned that every new honda that schaumburg honda sells has the following mandatory packages. Honda Protection Package Pulse Braking System Banyan Smart Link Xzilon Interior and Exterior Protection Package. When I checked my papers, I do not see any documents for these packages. After talking with Stela yesterday, I was told that Banyan Smart Link and Xzilon Interior and Exterior Protection Packages were not included. When we finalized the deal with you on December 26th 2022, you or nobody from your office clarified this. I was under the impression that since all these are mandatory packages, they were all included. I was told by Stela that you would call me to resolve this issue. I haven't yet received any call so far. I hope you will do the needful to convert my frustrations to the satisfactory experience so that I can come back to your dealership for my future car purchase again. Thank you

December 31, 2022

Service representative was courteous and very helpful. I would recommend this dealership to anyone looking for a car and good service. More

by linda827
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Ott
Report | Print
Dec 31, 2022 -

Schaumburg Honda Automobiles responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 31, 2022

Friendly people. Great salesman! No pressure sale. Everyone was very helpful and respectful. Would definitely do business with them again! More

by RRGUYY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Peoplis, Matt Ashford, Mike Gargano, Robert Sheaffer, Chris Rowe
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Jan 03, 2023 -

Schaumburg Honda Automobiles responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Schaumburg Honda Automobiles!

December 31, 2022

CJ was great. He listened and had the experts find that fault with the car. We really appreciated that. More

by Brucesnancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ WAS THE ONE WE DEALT WITH.
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Jan 03, 2023 -

Schaumburg Honda Automobiles responded

Thank you for choosing Schaumburg Honda Automobiles. Your feedback and rating mean a lot to us. We're glad CJ was able to help, and we hope to see you again!

December 31, 2022

Great customer service and helpful with getting a vehicle with all of my needs. Definitely recommend for others ! More

by BROWNDEVIN600
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nazariy Boychuk
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Jan 03, 2023 -

Schaumburg Honda Automobiles responded

Devin, It's fantastic to hear that Nazariy provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Schaumburg Honda Automobiles!

December 30, 2022

Sales representative was good and listened to our requirements. We were happy with the overall experience. More

by NEIL_STRAESSLE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antar Alvarez
Report | Print
Dec 31, 2022 -

Schaumburg Honda Automobiles responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Schaumburg Honda Automobiles, we look forward to having you as one of our valued customers for many more years to come!

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