Schaumburg Honda Automobiles

I bought my first Honda, a Civic Sedan, 10 years ago at this dealership. I have had an excellent experience with the Service Department during this entire time, and planned to buy a new Honda this year at this dealership. I have had an excellent experience with the Service Department during this entire time, and planned to buy a new Honda this year at this dealership. My Civic broke down, and the cost to repair it was too great for a 10-year old car with 169,000 miles, so I decided to buy the new car immediately. I had previously looked at the Fit in the showroom, and Mr. Irvine came by to show me some of its feature, some of which I was aware, but some I was not. It was a very good experience so, when I needed to buy the new car, I asked for him. The sales experience was excellent - I was never subjected to pressure, all my questions were answered, and I wound up getting exactly the car I wanted. I feel the price was fair; it was unfortunate that my Civic dropped drastically in value because of the repairs needed, but I believe I was treated fairly and I am very happy with the new Fit! More

I went car shopping with my wife to Schaumburg Honda. She had chosen a car and set up the appt. When we got I realized that the whole process was from start to finish was fantastic. I was not ready to bu She had chosen a car and set up the appt. When we got I realized that the whole process was from start to finish was fantastic. I was not ready to buy a car however, Jim Martinez, the employee who sold my wife the car was so knowledgeable and I felt no pressure from him at all, that I bought a car as well. For the past ten years I have been trading in my cars once every 7 years and I've never bought from the same dealer until I came here. My car was a Jeep, but Jim Martinez, by far, is the best salesman I have ever dealt with. No pressure and no games at all. He gave me and my wife two great deals. His communication is excellent and I felt that he was definitely trying to help save us money while not making us compromise on what we wanted. After he helped me complete the deal, he introduced me to a finance manager Anthony Audino who was equally as qualified and straight forward. Jim Martinez was patient with me and is extremely knowledgeable. He took his time to show me every important feature of my new car. He explained everything fluidly and left no questions unanswered. By the time he was done, I was ready to enjoy the car and not wonder how to make certain features work. I highly recommend Schaumburg Honda to anyone in the market for a new or used car. You can find a Honda dealer anywhere, but not an employee like Jim Martinez and a dealer like Schaumburg Honda, their great! I appreciate everything you did for us Jim! Mike Catalano More

I accompanied my wife when she went to purchase a car from Jim Martinez at Schaumburg Honda. The whole process was so fantastic that I ended up buying a new car myself as well. Reason being was the sal from Jim Martinez at Schaumburg Honda. The whole process was so fantastic that I ended up buying a new car myself as well. Reason being was the sales person, Jim Martinez was a really good guy to deal with. He didn't play any games or apply any pressure to me or my wife. For the past 28 years I have been trading in my cars once every 7 years and I never thought I would find someone that I actually would go back to and buy another car from. Jim by far is the best salesperson I have ever dealt with. He gave me and my wife two great deals. His communication skills are excellent, and he definitely saved us some money without compromising what we wanted. Jim referred me to the finance manager Anthony Audino who was equally as forthcoming and nice. Jim was very knowledgeable and patient and took the time to show me everything on my new car. He explained everything and left no question unanswered, by the time he was done, I was ready to enjoy the car. I highly recommend Schaumburg Honda and Jim Martinez to anyone buying a new or used car. Thanks Jim, Mike Catalano More

Recently I shopped for a Honda Accord LX (2010) on the internet to reduce the hassle in car buying. I requested prices on vehicles from local dealerships through edmunds.com. I was contacted by many and internet to reduce the hassle in car buying. I requested prices on vehicles from local dealerships through edmunds.com. I was contacted by many and provided purchase prices on the vehicles. I began the buying experience by going to a Honda dealer in Des Plaines. I was treated poorly and the salesman wanted to only deal with my husband who was not the purchaser of the vehicle. I felt offended had a headache and went home, only to be contacted by JIM MARTINEZ of SCHAUMBURG HONDA. Jim was pleasant, informative, and genuinely concerned with my car buying needs. He was patient and listened to what make, model, price, exterior and interior color I was looking for in the vehicle to ensure that he provided me with exactly what I wanted. In addition he asked what the other dealer had done wrong and advised me that he had taken additional training to assist with women consumers. Jim also mentioned that this would not happen to me at Schaumburg Honda. I made an appt. to see JIM MARTINEZ. He was not pushy, condescending or obnoxious as some individuals can be who are selling you a car. This is the seventh vehicle I have purchased in my lifetime and I can truly say that JIM MARTINEZ and SCHAUMBURG HONDA made my car buying experience, unique and enjoyable. It was so pleasant that my husband ended up buying a car that day as well and he had no intention on doing so when we left the house that day. I will refer all my friends and family to Jim because of the way my husband and I were treated. He is one of the fairest, hard-working, knowledgeable employees in the car industry! He is dedicated to Honda and truly an asset to this dealership! Thanks Jim, Alice/Rosemont, IL More

I had submitted a request for a quote on Honda's website and was promptly called by Jim Martinez. I wasn't able to answer his call, but he left a pleasant message asking that I call him back when I had a m and was promptly called by Jim Martinez. I wasn't able to answer his call, but he left a pleasant message asking that I call him back when I had a moment. Instead of calling Jim back, I decided to stop into Schaumburg Honda a few days later. Even without an appointment, Jim took over three hours to go through the "in's and out's" of three different vehicles with me. He patiently listened to what I was looking for in a new car, assisted me in eliminating vehicles that didn't fit my needs, and ultimately made the stressful/daunting task of buying a new car easy and fun (like it should be). Jim had a great sense of humor that immediately made me feel at ease and no question I asked was perceived as "dumb." By the time the paperwork was signed, the dealership was closing, but Jim happily sat in my new car with me to go through the Navigation system, helped me set up my phone's bluetooth with the car, showed me security features, etc. By far, the best car shopping experience I have ever had. Jim Martinez far exceeded my expectations of a sales person and his knowledge, patient nature, and awesome sense of humor was invaluable in me choosing to buy a car that night. Thank you Jim and Schaumburg Honda! Lissa Streamwood, IL Excited New 2010 Crosstour Owner More

I went to Schaumburg Honda because through e-mail they said they would match other dealers prices. When i got there and started talking numbers, they were higher then other places and what i was quoted b said they would match other dealers prices. When i got there and started talking numbers, they were higher then other places and what i was quoted but in the end i got everything i wanted in the price. I truly believe that if they just dropped the whole 'haggling' process and truly just gave the lowest prices available (truly haggle-free) that people would flock to them and they could really rake in the customers. But then again, that would be a dream for a car dealership to actually be haggle-free. ;) More

I would like to say that in my 50 years of living I have I would like to say that in my 50 years of living I have never been to a car dealership because I've heard horror stories and didn't want to ever ex I would like to say that in my 50 years of living I have never been to a car dealership because I've heard horror stories and didn't want to ever experience it. However, I am proud to say that going to the Honda Schaumburg Dealership on Golf Road in Schaumburg, Illinois and working with Jim Martinez has changed my mind. I had a wonderful, relaxing, informative and respectful experience from start to finish and would recommend anyone to this Dealership. I would also like to say that this dealership is lucky to have Mr. Martinez as an employee. He was honest and through throughout the entire process. I love my new car and having a positive experience when purchasing it just added a smile as I drove away. Thank you! Sincerely, Katie Ferguson Special Education Teacher District 54-Schaumburg, Illinois More

I have bought from them previously and the experience was good. The price was equal or better than the competition and they had the largest selection of the car I wanted in stock given they are a volume deal good. The price was equal or better than the competition and they had the largest selection of the car I wanted in stock given they are a volume dealer. I did all negotiating via internet and it was painless. More

I would absolutely recommend this dealership. We purchased a pre-owned accord in December 2009 and the quality of the service was so good that we knew that we would be back. The people were so frien purchased a pre-owned accord in December 2009 and the quality of the service was so good that we knew that we would be back. The people were so friendly and the price was right. When we went back in March, I didn't intend on buying that day. But James was so helpful that everything fell into place. He worked with me answering all of my questions no matter how silly they were. He was so patient and kind, even when I sat in his office waiting for my sister to return. Although the goal is to ultimately sell a car, James made sure that I was comfortable with the decision. Never pressuring me. And the best part was that it didn't take 7 hours to complete the process. Everything was smooth ad efficient. I used to drive another make vehicle but the service that I received at Schaumburg Honda has made me a loyal customer. We only need two cars, but anyone looking to buy a new or used car, I would highly recommend James Martinez and Schaumburg Honda. More

This dealer gives Honda a bad name. Treats potential customers like they have no brains. Lies about what the competition can do in terms of better price, service, etc. I do not trust this dealer so I customers like they have no brains. Lies about what the competition can do in terms of better price, service, etc. I do not trust this dealer so I went to another Honda dealer and it was like night and day. Honda should do a mystery shopper program to see just how bad this dealer is and then they would send them to training so that people would actually like to shop there. I would not recommend this place to my worst enemy. Total waste of time, go to any other dealer. More