Schaumburg Honda Automobiles
Schaumburg, IL
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My daughter recently bought a Honda Fit from Sales and Leasing Consultant Boti Maruta. We were very satisfied with the experience from start to finish. Boti was friendly and knowledgeable, and Anthony A Leasing Consultant Boti Maruta. We were very satisfied with the experience from start to finish. Boti was friendly and knowledgeable, and Anthony Audino (Finance Manager) really helped work through a new credit situation with the minimum of fuss. Just wanted to give them a shout out. More
I bought 4 cars from Mike since February; 2 used and 2 new. My family just loves working with him and we LOVE our Honda's. I will recommned Mike to anyone I know looking for a new or used car. I dealt new. My family just loves working with him and we LOVE our Honda's. I will recommned Mike to anyone I know looking for a new or used car. I dealt with 3 different people in finance and they were all good to work with too! Mike Lis is knowledgable, friendly and put me at ease during the whole process. Mike Lis is the rock star of car salesmen! More
Initially, I met with Jim Martinez and had a test drive on a new 2009 Accord. I was sort of lukewarm on purchasing a new car since my current Buick ran just fine, but I knew at some point in the near futur on a new 2009 Accord. I was sort of lukewarm on purchasing a new car since my current Buick ran just fine, but I knew at some point in the near future, I would have to replace it. I did some research on the new Accords and had the wonderful previous experience of owning a '93 Accord EX for 16 years. Jim was very knowledgeable about the Accords, especially when it came to the specifications. He presented himself very professionally, had a great sense of humor, and did not make me feel pressured at any time. I would have walked away if I had been pressured. I purchased my new 2010 Accord EX from Jim and Schaumburg Honda because I felt that I was receiving a fair deal, my questions were answered, I was treated respectfully, and I wanted to purchase from a locale that was close in proximity to my home for my future service work. I fully expect to continue doing business with Jim as the need arises and would be very comfortable referring business to him. Jim, thanks for a great experience. More
I purchased my Honda Civic at Schaumburg Honda in 2000. I have maintained it there exclusively other than for routine oil changes. I find the service to be excellent. If I can wait on certain repairs/mai I have maintained it there exclusively other than for routine oil changes. I find the service to be excellent. If I can wait on certain repairs/maintenance I am always given that information-"there is some rust on the pipe and it will need replacing probably in about 6 months but not immediately"-and other examples of that nature. I do have knowledgeable relatives in the field and always ask their opinions (after I have had the work done but they don't know that!) and they are always in agreement with the recommendations of the service department. I am on a fixed income and need my car to continue to run. So far, Schaumburg Honda has helped to make that happen. I like the fact that the parts are available on site and that all of my car's information is in their system. Personnel have been unfailingly friendly and courteous and I feel quite comfortable there. I recently had a failed battery replaced-no charge to me. And because my car's history is there, they knew when the battery had been initially purchased and all other pertinent information that pertained to the battery. I highly recommend Schaumburg Honda. More
Jim handled the process in a professional and friendly manner. I drug out the sales process over a very long period of time due to a variety of factors, but Jim kept excellent followup without becoming a manner. I drug out the sales process over a very long period of time due to a variety of factors, but Jim kept excellent followup without becoming annoying (which is a hard thing to accomplish). I think Jim did a very good job with me. I would recommend Jim to others looking to purchase a Honda. More
Great experience for a first time new car buyer. Helpful and friendly staff was very patient and was sure to explain everything detail. Most importantly, these guys are upfront about everything. No gimmicks and friendly staff was very patient and was sure to explain everything detail. Most importantly, these guys are upfront about everything. No gimmicks or games. Will buy my next Honda from them. More
A very positive experience - and everyone was friendly and honest. It's hard to believe but buying a car can be easy. Thanks Jim and Matt - I appreciate your hard work and attention to detail. and honest. It's hard to believe but buying a car can be easy. Thanks Jim and Matt - I appreciate your hard work and attention to detail. I am thoroughly enjoying my new car Janet Spahr More
I wnet online to check out prices and Mike responded quickly with a quote. I had entered one item by mistake and he then quoted again without the additional item. We scheduled a time to meet and he wa quickly with a quote. I had entered one item by mistake and he then quoted again without the additional item. We scheduled a time to meet and he was courteous and helpful. My only complaint, which was not his doing, was to pay for options which were on the car and for my needs unnecessary. Mike was interested in helping me learn my new car and I thanked him for his attentiveness. More
Boti was extremely helpful and patient. He took a lot of time going over each feature and making sure that I was satisfied and happy. He also had made test drive different cars, so that I was satisfied. He time going over each feature and making sure that I was satisfied and happy. He also had made test drive different cars, so that I was satisfied. He stayed there 3 hours past closing time to make sure I was happy and knew all the features my mini van had to offer. He was very professional, and kind. Because of my experience with Boti and Schaumburg Honda in general, I would definitely recommend both of them to my friends/family. Thanks again for the wonderful experience. Alison H. Arlington Heights, IL More
I bought a 2010 Pilot last September, and had a great experience when buying the car. I even bought the extended warrenties and the free oil changes for life. I have since brought the car in twice fo experience when buying the car. I even bought the extended warrenties and the free oil changes for life. I have since brought the car in twice for oil changes, the first time at 6,000 miles they said I needed to rotate the tires (which I did for an additional charge). Last week I took the care in again for the oil change (13,000 miles are now on the car) and was told I needed to have the differential fluid checked, the brakes checked, the windshield wipers changed (among a laundry list of items).... total this was going to cost me $250. And if I didn't have the differential fluid checked ($99) my warrenty would be void. There are multiple things I feel are dishonest about this. 1. Paying to have something "checked" while the car is under warrenty--- I am happy to pay for repairs that are due to wear and tear on the car, but to to just check a indicator light that comes on while the car in under warrenty. 2. Trust in what needs to be done-- the maintenence discriptions listed out in the booklets when you buy the car do not align with what I was being told in the dealership. When I spoke with Honda, they said to trust the car indicator lights. 3. I felt threatened with voiding my warrenty inorder to have the service done right then. 4. After speaking with Honda Corporate, I was told to fax in a copy of my reciept for the differential fluid, to see if that was a premature service, at which point it would be covered under my warrenty. Why didn't the dealership tell me that or question the need to service the differential fluid? I have now driven 4 cars off lots brand new in my life, and I have had to look at anything other than oil, tire rotation and windshield wipers so early. I have now owned the car 9 months and if I had known this before I bought the car I would not have purchases from Shaumburg Honda, and would have asked more questionsed about anticipated maintenence costs. More