Schaumburg Honda Automobiles

While unusual for a car dealership, there was no pressure during the sales process, a lot of good information was provided, and the transaction was executed in a very efficient manner. Our sales person was k during the sales process, a lot of good information was provided, and the transaction was executed in a very efficient manner. Our sales person was knowledgeable and low key. The Finance Manager, in addition to being good at his job, offered up some great advice. More

I bought a new CRV from Jim Martinez at Schaumburg Honda on 06/06/11. I came here because of other dealerrater.com positive reviews, and I'm glad I did. Martinez was great to work with ! I live in McHenry on 06/06/11. I came here because of other dealerrater.com positive reviews, and I'm glad I did. Martinez was great to work with ! I live in McHenry County and BIPASSED the Honda in Crystal Lake because of the worst car buying experience ever there (about 10 years ago when it was Crystal Lake Honda)(it almost got dangerous)(for the salesman). I told Martinez what I was looking for and that I did not want any trickery. This car was for my wife and we agreed that if we felt like we were getting hosed we were leaving. Martinez said he understood our concerns, was polite and friendly throughout, explained the cars features, was honest and fair with the pricing, and made the car buying experience....pretty good. Next, we spoke with Matt Ashford in financing, who was friendly and we got a good financing rate. I had a GOOD experience here and would recommend Jim Martinez, Matt Ashford and Schaumburg Honda to others. More

Mike Lis was a dream to work with. I was in a difficult situation because I was purchasing my Honda long distance during the final days of the 0.9% financing deal. On the evening that I called, I was stre situation because I was purchasing my Honda long distance during the final days of the 0.9% financing deal. On the evening that I called, I was stressed out, but Mike remained hopeful. He immediately got to work on a price-match for me (I had a quote from another dealership). As the deal began to take shape over the next couple of days, Mike made himself available (even at inconvenient hours), patiently answered all of my questions (I am a first-time buyer) and offered creative approaches to solving any dilemma that arose. Where time and distance were obstacles, he sent paperwork next-day; where getting the car in the color that I wanted required frustrating negotiations and "waiting it out," he did just that. There were a few important hiccups in the process but those were quickly noted and resolved. In my opinion, Mike went beyond the call of duty. He seemed to genuinely care about my purchasing experience. In an industry infamous for quick-talk and padded prices, to me, Mike was a breath of fresh air. He did his best to make me feel like my satisfaction was his top priority, not just getting a car off the lot. For that kindness, I am grateful, and I hope he is rewarded well for his excellent service. Thanks, Mike! Sincerely, The owner of a new Royal Blue Pearl 2011 Honda Accord LX More

We had a wonderful experience purchasing our new 2011 Honda Odyssey EX-L with Michael Lis at Schaumburg Honda. We were originally working with McGrath Honda in Elgin. We were drawn to them by their l Honda Odyssey EX-L with Michael Lis at Schaumburg Honda. We were originally working with McGrath Honda in Elgin. We were drawn to them by their location and impressive new dealership. The salesman was nice, but I never felt comfortable working with the sales manager. We found in the end that they were not honest with us and tried to sell us a "new" van with 500 miles on it, instead of the promised 11 miles, from another McGrath location in the city. Not to mention, they tried to sell us on a cheap rear entertainment unit and were overcharging us. We knew something wasn't quite right when they wouldn't provide the name and model number of the DVD unit. Once this became clear to us that they were trying to pull a fast one, I immediately called Mike to set up a time to look at the vans that he had available. He was very accommodating of our crazy schedule. I was able to see 2 vans that were in the color that I was interested in and test drive them both. I was very happy that I was able to receive the price for the van that was exactly what I had researched on-line. Even though my husband couldn't join me, I didn't feel well, and had two little boys in tow, I was able to get through the process without having to go back and forth on price between Mike and a sales manager. Needless to say, if I couldn't get the van purchased that night, we would have put off our car buying purchase for a least a couple of weeks if not longer. Who knew that car buying could be so easy! We were so happy to be able to pick up our new Odyssey yesterday and again, Mike was more than willing to work around our schedule (on short notice) and get us in and out in less than 30 minutes. We were so excited to be able to surprise our two boys in the pick-up lane at school today with a new van! That isn't something that you get to do everyday, especially when you keep your vans for 10 years! Even though we weren't able to stay and learn all about the van and its features, Mike offered for us to come back anytime for "our lesson". For me, half the fun is figuring it out myself. This is our second purchase at Schaumburg Honda and our 5th Honda. We will be coming back to Schaumburg Honda for our next Honda purchase and hope that Mike will be there to help us. They are doing things right! I'll be sending everyone I know their way! If you want a no hassle, no haggle car buying experience, Mike Lis is the guy for you. I just wish I would have started the process with him in the 1st place, but then again, I probably wouldn't have appreciated it so much. More

Timely Service completion Dropped off vehicle @ SCH Timely Service completion Dropped off vehicle @ SCH honda @ 7am and asked for 9am delivery back. There were 10 cars ahead and inspite of that Veto Timely Service completion Dropped off vehicle @ SCH honda @ 7am and asked for 9am delivery back. There were 10 cars ahead and inspite of that Veto ensured my car was ready by 9am. My replacement car was available as promised. Car was washed and ready for pickup as promised. Very good service More

- Up-sold a car that you cannot afford - Was not - Up-sold a car that you cannot afford - Was not upfront that the car you are looking for is not available - Added an unnecessary accessory be - Up-sold a car that you cannot afford - Was not upfront that the car you are looking for is not available - Added an unnecessary accessory because it just 'comes with the car' in-spite of me clearly stating i don't need it - Added couple of accessories with twice the price and did not show the real price - Used Japan disaster as a car shortage crisis to sell - The Finance side was unbearable - he will push the extended warranty !! - Arrange for your financing. Immense pressure to take their financing!!! Also - Took the brand new car with just 400 miles (7 days old) in with 'check airbag system' light on -- supposedly a wire was not plugged in well under the passenger seat -- hope it is fixed and gone for ever. The service manager who dealt with us was a good guy! More

The ability to pre-negotiate a price on the car I was looking for via the web service Schaumburg Honda offered was extremely helpful. Hassle and risk free, and the very prompt with responses to followin looking for via the web service Schaumburg Honda offered was extremely helpful. Hassle and risk free, and the very prompt with responses to following questions I had. It made my car buying experience unstressful and I would highly recommend this process. More

So, I bought a 2011 Honda Odyssey Saturday. I had narrowed my new car search to Toyota and Honda. Honda won. The main reason was the many car reviews I read, and something called "true cost to own". narrowed my new car search to Toyota and Honda. Honda won. The main reason was the many car reviews I read, and something called "true cost to own". Schaumburg Honda won my business because of price, and the communications with salesman Mike Lis. I was determined to do as much research, and deal-making as possible via the internet to eliminate time and haggle hassle at a dealership. Only two dealerships out of the ten that I communicated with even came close. Mike came closer than anyone in exactly meeting my needs and expectations for making an internet sale. I am hoping that this is the way of the future. Mike made contact with me often, but not TOO often. He returned email and phone calls as promised, providing any and all information I requested. Mike was very candid and honest when answering my questions, which is very important when you're spending that kind of money (new car). More

I first called the dealership and spoke with Jim over the phone. Right away, I knew that I wanted to deal with him and this dealership. Our original intention was to go to a dealership in Highland Park becau phone. Right away, I knew that I wanted to deal with him and this dealership. Our original intention was to go to a dealership in Highland Park because it was closer to my mom's house(we were buying her the car, but decided it was worth the trip to Schaumburg to meet with Jim and we couldn't have been happier! More