Schaumburg Honda Automobiles

Kurt promised us some promo tickets that never happeneded! He said they would be sent out twice and after third try I gave up!Another words he lied from the get go. happeneded! He said they would be sent out twice and after third try I gave up!Another words he lied from the get go. More

hi Just want to thanks MIke Gargano on a smooth hi Just want to thanks MIke Gargano on a smooth purchase of my 2005 honda cr-v. He a great salemam with no pressure we talked several times on the hi Just want to thanks MIke Gargano on a smooth purchase of my 2005 honda cr-v. He a great salemam with no pressure we talked several times on the phone about my purchase. I went in and test drove the car, he showed me very option on the car and how it worked. The car was washed and ready for me to drive away in a short order. Thanks again Mike. You have a great future. More

I just wanted to share my experience with this dealership tonight. I have been to 3 different dealerships this week, and none has been as bad as the experience I received at this dealership. To set the c tonight. I have been to 3 different dealerships this week, and none has been as bad as the experience I received at this dealership. To set the context, I was looking to trade in my current Audi to pick a new Honda Civic LX as a third car - having done my research I knew what to expect and was all set to buy the vehicle right there if they had just treated me right. First up, I was told that I had to work with Scott Carson - we got started immediately with appraising the car that I was trading in - their first quote was a third of the KBB trade in FAIR price (and about 60% lower than any of the other dealers I haed been to). Scott ensued into a lengthy description of why KBB puts up inflated values (seriously?). So once we opened up the website and looked up what my car was actually worth, Scott brought in a general manager (Roger) to go over a payment plan. At first Roger insisted that the pricing is the best he could do. I then pointed out an alternate quote that i had from their competition (McGrath Honda) that I had which was about 70$ lower monthly - and the only reason that I was still in the market was because they didn't have the color I wanted - it would take them a week to deliver. After half hour of wrangling, we were down to matching the offer from McGrath. Roger went in to overdrive telling me that there wasn't a dealership that could beat the offer (i think he bet his paycheck in the process). See the thing is, I understand how car dealerships work. I own an Acura and a Nissan. Hell, I do sales for the company I work for. I was okay with the entire song-&-dance so far. What happened next was what turned out quite appalling. I asked for them to do anything better than the offer - heck if they had said they'd do 2$/month lower, I would have signed the papers right there. While we were still speaking, Scott went completely berserk. He started abusing, threw my car keys back at me and essentially screaming on the floor of the dealership I think his last words were " GO OUT - - - THAT'S THE DOOR !!" - with about 50 people looking. I had had enough. As I got back in to my car, Roger caught me as I was pulling out - essentially throwing down the gauntlet that if I didnt get back to him by the end of the day, I could kiss the best offer I am going to get goodbye forever. Interestingly half hour later, he calls me back with a lower quote - which i refused. If this was how I was going to be treated even before I bought the car, I cant imagine how I'd be treated if I went back for anything later. Well, three hours later -> I am sitting at McGrath (who magically traded some car from another dealership for the color I wanted). I am typing out this entire review from my phone as I wait to pick up delivery on the Honda Civic at the same price they had given me earlier. I just found the entire experience extremely distasteful and would never shop from them again. More

Shopped all summer for a used car for our son we could not afford much and searched online and ads, looked at several "good condition" autos, met with several private and off main st. dealers and was cons not afford much and searched online and ads, looked at several "good condition" autos, met with several private and off main st. dealers and was constantly disappointed, came upon an online ad for a used vehicle at Schaumburg Honda and visited on a busy Saturday. Thats when we met MIKE GARGANO whom I believe to be one of the very best salesmen I have ever bought a car from. I have bought many new and used cars and it was certainly a pleasure dealing with MIKE he was knowledgeable about SCHAUMBURG HONDAS available used vehicles MIKE spent a good portion of a busy Saturday with my son and I. Felt like we were treated like we were buying the top of the line new vehicle. He definitely went out of his way to please a customer, bought a nice used car for a very good price got great service and left happy I highly recommend this dealership and MIKE GARGANO. Dave Cholewinski More

I had a wonderful experience of working with Mike to purchase my new car at Schaumburg Honda. Mike was honest, direct, and helpful. When there was a clerical mistake with the paperwork, Mike corrected t purchase my new car at Schaumburg Honda. Mike was honest, direct, and helpful. When there was a clerical mistake with the paperwork, Mike corrected the mistake right away that make me feel like the dealership is trustworthy and I was not being cheated. I highly recommend Mike as the salesperson. In addition, I got excellent price with the car I purchased. Schaumburg Honda was able to match the price of its competitors. More

I was looking for a late model used car with my son. We were in the process of visiting several dealerships with different makes. Schaumburg Honda was our second visit and we found the right car a little were in the process of visiting several dealerships with different makes. Schaumburg Honda was our second visit and we found the right car a little too soon. Andy Shah resolved our dilemma by bringing competitor cars from the used car inventory so my son to look at the Camry and Altima. We were able to get to a decision quickly and get the 6 cylinder Accord they had on the lot (not always easy to find). We also got a good price without having to go through a painful haggling process. Overall, a great buying experience. More

John Stock is awesome!! I bought a car from him 2 years ago, hassle-free, and I'm back again! Along with the finance guy, I can't remember his name maybe it was Kurt, I had an awesome experience. I've reco ago, hassle-free, and I'm back again! Along with the finance guy, I can't remember his name maybe it was Kurt, I had an awesome experience. I've recommended John, and Schaumburg Honda to everyone I know looking to buy a car, new, or used, and they had the same awesome experience. I highly recommend Schaumburg Honda, and John Stock, who is both pleasant, and honest! More

First of all -- John Stock is one of the nicest guys personally in my opinion. That being said hes also an awesome guy to buy a car from. We talked on the phone and when my wife and I came in, it was th personally in my opinion. That being said hes also an awesome guy to buy a car from. We talked on the phone and when my wife and I came in, it was the same in the store. He didnt try to handle us. The price we talked about on the phone was the same as when we got to the store. The only thing we negotiated was the price of my trade. And I told him what we needed and He and his manager made it happen. Overall we are very pleased and happy and we will recommend him to anyone in the market for a car so they can have the same no hassle experience we had. We will definitely be seeing him again any time we need a car. I wish we would of come to him alittle earlier because we had just bought 2 cars from a different dealer recently with a very different experience.. We wont make that mistake again!!! More

Mike was great to work with. He was very professional, personable and addressed every question I had regarding my options. He made sure that I understood what each of the Honda models provided and which personable and addressed every question I had regarding my options. He made sure that I understood what each of the Honda models provided and which one met the criteria I was looking for in a new car purchase. After the sale he walked me out to the car and showed me many of the additional features of the car that you would only know about by reading through the manual. Very helpful! Extremely happy with the car I purchased and walked out feeling like I was treated fairly and professionally. Would recommend any of my friends or family to work with Mike on a new car purchase without any concern. More