Schaumburg Honda Automobiles
Schaumburg, IL
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I recently received a job promotion and needed a car to commute to work. I had never purchased a car before so i was very nervous about the whole process. Shelley Downs helped me out and put my mind at eas commute to work. I had never purchased a car before so i was very nervous about the whole process. Shelley Downs helped me out and put my mind at ease. She was very patient with me during the test drive when i had a million different questions about all the technology features the 2013 Honda Civic offered. She was also very knowledgeable about the rest of the features of the civic especially in regards to gas mileage which was also important to me. Once i decided that the Civic was the right car for me it was time to talk money. I had a pretty tight budget but Shelley was able to work it out so the monthly payments fit into my price range. Then the final decision came and it took me about 45 minutes going back and forth if i should buy it or not. She didn't make me feel pressured during this time and helped assure this was the perfect car for me. I couldn't bring the car home that night because of an issue with car insurance. She then offered to have the car delivered to my work the next day! Everyone i encountered at the dealership was great! In the end I got the Civic and i couldn't be happier ! More
We're returning customers and happy with our CRV's. Our salesman Mike Lis was very helpful and friendly. We like Bob Rohrman Honda and it's service center! CRV's. Our salesman Mike Lis was very helpful and friendly. We like Bob Rohrman Honda and it's service center! More
After looking for a specific Honda Odyssey near the end of the year (Touring Elite, certain color, certain interior) at 3 other dealerships near our home, we called Honda of Schaumburg and talked to Mike. of the year (Touring Elite, certain color, certain interior) at 3 other dealerships near our home, we called Honda of Schaumburg and talked to Mike. While others had failed to locate or even follow up, within a few hours Mike Lis had confirmed a fair price, confirmed he could locate the car, and made sure it would be delivered on time (ordered on Friday, delivery on Monday). We arrived at the dealership, looked at the car, and completed the trade on our current vehicle, all in a very short period of time. Mike made sure things were organized and ready to go for us, and even followed up a few days after the sale to make sure we had what we needed as he knew we were making a 10 hour trip a couple of days after taking delivery. All in all, a very positive experience. More
I just bought a 2014 Accord from Mike Lis and was very happy with my overall experience! Mike is a great guy and very straightforward and honest. He took the time to explain all the different vehicles and happy with my overall experience! Mike is a great guy and very straightforward and honest. He took the time to explain all the different vehicles and helped me work out the financing and answer all my questions. I was so happy with my experience I brought my mom in and Mike set her up in a civic lease! Mike is a great salesman and I would recommend him to anyone looking for a new Honda! More
She was exceptional. Funny, explained things in a way i felt very comfortable with. Buying my first car you want someone to do that. Great personality, understood what i could afford and tried to keep me w felt very comfortable with. Buying my first car you want someone to do that. Great personality, understood what i could afford and tried to keep me within my price range. Great sales gal!! More
We have had a long relationship with this dealership and it is all due to the service, top to bottom. We bought an Accord EX-L V6 in 2008 and had all of the maintenance done there. Today we purchased a 20 it is all due to the service, top to bottom. We bought an Accord EX-L V6 in 2008 and had all of the maintenance done there. Today we purchased a 2014 Odyssey EX-L and had another great experience. We live in Oak Park, and before venturing to Schaumburg we tried to purchase cars closer to home on both occasions. Each time we were met by rude, incompetent, and/or pushy sales people. I really do not have time for nonsense, and I have never had any problems at this dealership. I walked into the showroom and was instantly greeted by a saleswoman Shelley Downs. I knew what car I wanted and had a pretty good idea of what I wanted to pay and receive for my trade-in. Shelley and I had a great conversation about all of that, and some other unrelated things; it could not have been a more pleasant and unpressurized transaction. Not only did we get what we wanted, but we feel good about our decision to return. Inconvenient as it may be for us, it has always been worth the trip. Shelley ensured that we will return with her professional and patient service. She did what she needed to do to get the deal done, and we could not be happier. It truly was a pleasure doing business with her. Stated simply, I could not giver her a higher recommendation as a satisfied customer. More
I'm giving this dealership 5 stars, because they earned it! Shelley was my salesperson, and she was not only extremely knowledgable, she went above and beyond to get me the best possible deal. She m earned it! Shelley was my salesperson, and she was not only extremely knowledgable, she went above and beyond to get me the best possible deal. She made sure to get me the car I wanted, without going over what I wanted to pay. While I waited for my paperwork to be ready, she offered food and beverages, and made sure I was comfortable. At no point did I feel like I was being "sold to." I felt like she genuinely cared about my needs more than she cared about closing a deal. I've already told everyone I know to go see Shelley at Schaumburg Honda, and I won't ever go anywhere else! (Unless, of course, she leaves...) THANKS, SHELLEY!! You're the best! More
This was my first experience with buying a new car and, needless to say, I was anxious and unsure about the process. I could not be more pleased with the service my family and I received from Shelley. She needless to say, I was anxious and unsure about the process. I could not be more pleased with the service my family and I received from Shelley. She was knowledgeable, understanding and respectful. She continually sought to ensure that I was satisfied with the experience, the service she was providing and any information I was receiving. And despite the fact that I was completely unsure of what I wanted at first and unable to give her clear answers, Shelley was exceedingly patient and she took the time to walk me through my options. Shelley put me in a car that suits me practically, professionally and financially. I want to emphasize that I personally feel Shelley exemplifies professionalism in her field and I would recommend her to anyone. More
I was considering purchasing a new car. I test-drove Honda Accord and Honda Civic, both 2013. In the end, I decided to hold on to my current Honda CR-V 2003 for a bit longer and put off purchasing of a Honda Accord and Honda Civic, both 2013. In the end, I decided to hold on to my current Honda CR-V 2003 for a bit longer and put off purchasing of a new car. The experience at the dealership was very positive. I did not feel pressured at any time and all my questions were answered and concerns addressed. I look forward to going back there when I am ready to make a purchase. The employee I worked with was John Stock. More
They told over email that the price is negotiable and they werr asking almost 1000 $ more than Competition. We requested them to give a better quote and Mohammed started shouting. Walked out and bought they werr asking almost 1000 $ more than Competition. We requested them to give a better quote and Mohammed started shouting. Walked out and bought car at lower price elsewhere. More