Schaumburg Honda Automobiles

Best experience thanks to Rodger (Big Mac) McClintock Thanks to Rodger (Big Mac) McClintock, this has been my best experience buying a new car, he is the best sales representative I've ever met. All th Thanks to Rodger (Big Mac) McClintock, this has been my best experience buying a new car, he is the best sales representative I've ever met. All the staff was friendly, the sales process was quick and got a good deal on my new vehicle. I'm very happy and satisfied with my purchase and definitely recommend this dealer to anyone. More

Rodger (Big Mac) McClintock Best Car Sales Person I worked with Rodger McClintock and he is the most honest and easy to work with car sales person I've ever had. He tried to get the best deal possibl I worked with Rodger McClintock and he is the most honest and easy to work with car sales person I've ever had. He tried to get the best deal possible for the 2015 Honda CRV I was trying to purchase. More

Excellent Service - Boti Maruta Allow me to express my gratitude for the outstanding service my mother and I received at the Bob Rohrman Schaumburg Honda Dealership, especially by Bo Allow me to express my gratitude for the outstanding service my mother and I received at the Bob Rohrman Schaumburg Honda Dealership, especially by Boti Maruta. My mom was ready to trade-in her 10 year old Honda Civic and upgrade to a winter friendly vehicle and Boti was kind enough to show her the Honda CR-V. He demonstrated patience and understanding that English is not her first language. I would highly recommend working with Boti and would refer any of my friends and family to him for future purchases. More

Big Mac the Greates Big Mac is the best sales person I have had. I would for sure come back and recommend Big Mac to everyone. If your looking for a car Honda is the best Big Mac is the best sales person I have had. I would for sure come back and recommend Big Mac to everyone. If your looking for a car Honda is the best with Big Mac More

New Car Purchase Kurt Willner was the best Sales Consultant that I ever had. He was very helpful in the entire purchase process. I never felt pressured to purchase th Kurt Willner was the best Sales Consultant that I ever had. He was very helpful in the entire purchase process. I never felt pressured to purchase the vehicle. More

finance scam We bought a new CRV. The price we agreed upon was 27k which included our trade in. When we got to the finance managers office they had entered the MS We bought a new CRV. The price we agreed upon was 27k which included our trade in. When we got to the finance managers office they had entered the MSRP as the selling price minus the trade. A 3k difference in what was agreed upon with the sales guy. They focused on the finance rate and monthly payments as they charged us full price for the car. We reviewed the documentation the following day and went back(a 3 hour drive back). They immediately corrected their "honest mistake" Not once did a finance manager OR ANY manager come out to apologize for their "error" They got caught in the scam. I feel that they prey on the naive to charge more as they distract with the finance charges and monthly payments. This was a $3,000 honest mistake. I find it hard to believe that this was an honest mistake. For a dealership that sells alot of cars- if they do this just to a few people per month- it can accumulate to several thousands of honest mistake dollars. I would not recommend doing business here, unless you have money burn and want to pay full price. From a customer service standpoint- a free "out of pocket" oil change was offered from the sales guy. wow what a deal? an out of pocket oil change- for driving 3 hours. amazing customer service. Even at taco bell if they screw up your order, they give you a taco for free. Here they just shy away and blame it on the computer. I will report to the BBB as well. Maybe more have been scammed here like this. In the end, they didn't do anything to "make it right" More

Excellent service Advisor-Tim Stuart I have been taking my 4 cars for service to this dealership now since 2009. I dealt with few good service advisors during my visits (at least 50 oil c I have been taking my 4 cars for service to this dealership now since 2009. I dealt with few good service advisors during my visits (at least 50 oil changes). Some advisors were good and I wish they had stayed. I do not write reviews for good performance because that is expected out of all. Since I came in contact with Tim, he has been very friendly, helpful and talks "natural". Recently I brought my daughter's 2009 Civic for tire replacement. While writing the ticket, Tim noticed the color defect on my car roof and doors. He mentioned that there is a recall for this color defect and my car may be covered under the recall. He looked up the car history and prepared the paperwork to get the tire done and also to get the car repainted. Because the car would be gone for several days he also arranged for a free rental. My daughter was very excited and of course I was very pleased for Tim's attention to customer help. I noticed the paint damage for more than a year and was very noticeable on the car roof. Color damage did not just make my car looked bad but also was making Honda quality look bad. No other advisor or technician mentioned this during my previous visits. Writing this review was long over due for Tim however the last experience prompted me to write and give full credit to Tim. Since 1990, I have purchased 5 new Hondas for my family and I am due to replace two of the cars in near future. As long as Tim is with this dealership, I will sure look around and then purchase from Schaumburg Honda. The purchase credit should go to Tim. Tim understands the value of customer retention. Thanks Tim More

New CR-V I just bought my second car from Boti Maruta. After working with him the first time, I knew I would go back to him the second time. He is very persona I just bought my second car from Boti Maruta. After working with him the first time, I knew I would go back to him the second time. He is very personable and knowledgeable and wonderful to work with. I highly recommend him to anyone looking to purchase a vehicle. Thanks Boti! More

Quick service, friendly staff! I have a 2008 Honda Accord exl. My car died in Elgin and Tim Stuart from Schaumburg Honda offered to come to me to help get my car started and into th I have a 2008 Honda Accord exl. My car died in Elgin and Tim Stuart from Schaumburg Honda offered to come to me to help get my car started and into the shop! I took my car into Schaumburg honda and had the battery replaced and oil change done. My overall time in the dealer was short, my car was done fast, and I laughed the whole time talking to Tim and his coworkers. This is a great dealership, and the only way place I'll take me car. Thank Tim Stuart, and Schaumburg Honda! More

SRS light part ordered. My experience with Tim Stuart was excellent. He is a Service Advisor at Schaumburg Honda and was able to answer my questions and order my SRS light pa My experience with Tim Stuart was excellent. He is a Service Advisor at Schaumburg Honda and was able to answer my questions and order my SRS light part in minutes. Friendly, prompt service is everything to a customer. Thanks Tim. Amy Jo Gadzinski More