
Schaumburg Honda Automobiles
Schaumburg, IL
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Lease of my 2nd Accord Established outstanding continuity of service with Kurt once again. Looking forward to future gratification. driving my new Accord. Extremely impresse Established outstanding continuity of service with Kurt once again. Looking forward to future gratification. driving my new Accord. Extremely impressed with the safety rating. Thank you Kurt. Jordan Evans Respiratory Therapy Supervisor. Kindred Chicago Central Hospital. More
Excellent service!!!!! Jason and Brian the technician were amazing, They took the time and fixed the problem. They gave excellent service. Very competent and did an excellen Jason and Brian the technician were amazing, They took the time and fixed the problem. They gave excellent service. Very competent and did an excellent job!!!!! Thank you More
They were great Razzak was great to work with! You can tell he cares a lot about you and your experience. I would highly recommend working with him. The dealership we Razzak was great to work with! You can tell he cares a lot about you and your experience. I would highly recommend working with him. The dealership went above and beyond the call. More
Fantastic Dealership . Our salesperson Aldona Warfiedol was knowledgeable and a really nice person. We would highly recommend asking for her if you are buying a Honda. S . Our salesperson Aldona Warfiedol was knowledgeable and a really nice person. We would highly recommend asking for her if you are buying a Honda. Sales Manager Terry did not use high pressure tactics during negotiations and we came to a fair deal. Best of all when we had a problem programming our 2015 CRV's garage door opener to be compatible with our garage their New Car Delivery Specialist, Mike Lis, came to our home and solved the problem in less than five minutes. Mr. Lis took the time to do this even though our car is a 2015 Honda Certified SUV and not brand new. Really if someone is looking for a car buying experience that is pleasant rather than painful we highly recommend this dealership. More
AWESOME These people are great and the price was more than fare...every one should shop here. We couldn't say enough great things about our experience....the These people are great and the price was more than fare...every one should shop here. We couldn't say enough great things about our experience....these people make car buying fun compfortable. More
Hidden Options I requested a car quote online and was assigned to Scott Carson. That was fine, we communicated via email and he tried calling. Scott kept wanting for I requested a car quote online and was assigned to Scott Carson. That was fine, we communicated via email and he tried calling. Scott kept wanting for me to come in, but I'm busy and wanted to only visit the dealer when I was assured a deal was in place. The car I wanted was in stock and Scott was willing to match the lowest price I found plus gave me some solid quotes on the accessories I wanted. After having everything in writing, I told Scott it all sounded good. Even though it was a Saturday night, Scott really wanted me to come and finalize the deal, which was fine. He said my wife could come in later and sign the paperwork since she was unavailable...great. I get there, Scott had the car pulled-up ready to go. We talked a few minutes and that's when it started...typical car salesman BS. It was as though you were in a training video on salesman up selling. Scott and I talked, I wrote down the numbers. He would leave to go talk with his manager and see if it was good. He then quoted me one of the accessories I was looking at. Again, had to go check with his manager. Came back and as he sits down and leans back he drops the "there's already several accessories already on the car and it's like another $800." I said that's too bad, kind of laughed, and walked out. His examples of mud flaps and wheel locks was a joke. You can take a wheel lock off with a single nut in under a minute. If he really wanted to sell the car, he'd either have said something from the get go or figured out a way to take the stuff off the car. Scott's "out the door" price was a total shame. None the less, learning experience for me. I now ask if any accessories are added when I talk about the car I'm looking to buy. I ultimately found an even better price and a dealer that didn't jerk me around. I had money and a desire to buy a car, they were interested in selling one so we both closed quickly. I would not recommend Scott to anyone or this dealer since it appears they add accessories or options to their cars, but it's not transparent to customers. More
Treated like this after 8 years?? I've been coming to Schaumburg Honda since I bought my Civic 8 years ago. After today, I will not return and will always tell my friends not to go the I've been coming to Schaumburg Honda since I bought my Civic 8 years ago. After today, I will not return and will always tell my friends not to go there either. First, I was told that for my 8:30 oil change appointment, my car would be ready at 10. 90 minutes for an oil change?!?! You've GOT to be kidding. Then, I asked if they could weld my tailpipe back to my muffler and was advised that they "don't weld here." Don't weld?? What kind of a car repair shop won't weld? I said that's fine, I'll go to down the street for that. But when my car was finished, the service advisor had the nerve to quote me an all new exhaust system for $700!! Their competition finished the job Schaumburg Honda wasn't able to for $165. Good riddance! More
general maintenance Schaumburg Honda Service dept., Sales, especially, Mr. James Givens and Sales Mgr. Jim Martinez , are all top shelf in my book. They were all conscie Schaumburg Honda Service dept., Sales, especially, Mr. James Givens and Sales Mgr. Jim Martinez , are all top shelf in my book. They were all conscientious and helpful. This is my 7th car purchased from Schaumburg Honda so, they are manifestly, foing someyhing right. Thanks to Schaumburg Honda staff. Len Sakoda More
Good service Was greeted quickly in the service department and updated on the progress of the vehicle inspection. The Shuttle ride was quick and driver very frien Was greeted quickly in the service department and updated on the progress of the vehicle inspection. The Shuttle ride was quick and driver very friendly More
Fantastic Great salesman, great price . Fast ! They have made a great price for my trade . I had contacted other dealers and Schaumburg was the easiest to work Great salesman, great price . Fast ! They have made a great price for my trade . I had contacted other dealers and Schaumburg was the easiest to work with . Great people! More