Schaumburg Honda Automobiles

Came in for a CRV left with another Pilot Turned in my 2016 pilot and wanted to size down for a CRV. However, the leasing program was a better deal if I stayed with a Pilot. The CRV, a smalle Turned in my 2016 pilot and wanted to size down for a CRV. However, the leasing program was a better deal if I stayed with a Pilot. The CRV, a smaller car, was the same money every month. So stayed another 2 hours to pick a Pilot out and wait for paperwork. Total time spent at dealer was 4 hours. Everyone, from the sales guy Big Mac to Tony at the finance department to the guys washing the car and getting it ready were very professional. I would highly recommend this dealer for its quality cars and friendly knowledgeable employees. More

Lost a wheel on road after tire rotation I went for an oil change on August 20th for my 2016 Honda Pilot. The service rep told me that it's due for tire rotation. So I agreed. After the servi I went for an oil change on August 20th for my 2016 Honda Pilot. The service rep told me that it's due for tire rotation. So I agreed. After the service one WHEEL SEPARATED WHILE DRIVING!!! Thankfully my young kids were not with me. I never had an car accident before and the experience was horrible. Service manager took the car back, put the wheel back on and told me everything looks fine. I found it hard to believe because I felt a big impact when the wheel separated and without knowing I lost a wheel I drove a block on three wheels to safety. The service manager insisted that everything was fine and told me to bring it back if I found any issues. I had it inspected by another shop. And of course, steering knuckle and back plate of the lost wheel were both damaged. Now they refuse to fix it and told me that “the car is safe to drive”. Unbelievable! What kind of business is this? More

Exceptional customer service Very professional,knowledgeable and helpful! Dimitar is pleasure to work with. Best experience buying a new car.! I will defiantly recommend to friend Very professional,knowledgeable and helpful! Dimitar is pleasure to work with. Best experience buying a new car.! I will defiantly recommend to friends and family! More

Customized service by Mike Yang I wasn’t sure which trim I wanted, but Mike Yang (sales person) allowed me to choose the car that felt right to me. I appreciated that type of customi I wasn’t sure which trim I wanted, but Mike Yang (sales person) allowed me to choose the car that felt right to me. I appreciated that type of customized service because I felt that I was in control of choosing the car for me instead of being pressured into buying something I may not need. I ended up buying the higher trim, but I was the one that made the decision. I felt very confident about it and felt really good about my purchase. More

Great service I had a chance to work with Aldona, who provided me with an exceptional service and ensured that all of my needs were met. The service was highly prof I had a chance to work with Aldona, who provided me with an exceptional service and ensured that all of my needs were met. The service was highly professional and I recommend Schaumburg Honda, as well as the sales associate - Aldona. More

So many new features Mr. Michael Lis did a fantastic job helping to explain the many new features of my new CRV EX. I appreciated how patient he was as I asked what were s Mr. Michael Lis did a fantastic job helping to explain the many new features of my new CRV EX. I appreciated how patient he was as I asked what were some of the functions of the various buttons. He was also kind enough to take a picture of me in front of my new car so that I could send it to my daughters. Thank you Mr. Lis. Tess Borda More

Friendly staff, quick negotiation, efficient paperwork. We leased a 2018 CR-V EX yesterday after going in for just a test drive. We were narrowing down our choice between a few SUV models and we realized th We leased a 2018 CR-V EX yesterday after going in for just a test drive. We were narrowing down our choice between a few SUV models and we realized there's a reason the CR-V comes up #1 on most every rating. I was also happy to see "USA" all over the Parts Content on the sticker. The staff, especially our sales associate Sergio Ramos, were all very friendly and knowledgeable. Most importantly, they were not aggressive. The negotiation was a relatively painless process. It was the classic "floating sheet of paper" going back and forth from sales to management with various numbers scratched all over it. Ignore that. My wife and I had a number in mind for what we wanted to pay per month for the lease based on our research beforehand. We got a great price for our trade-in, especially after having done the "Value Your Trade" on their website. The only annoying part of the process was actually all the e-mails after doing the "value your trade." I three separate people emailing me in <24hr. I almost chose to go to a different Honda dealer because I assumed it would be a pushy sale. I'm glad I ignored those emails because I had the opposite experience. In the future, I will make Schaumburg Honda my first stop and recommend them to anyone who asks. More

Great Experience for car buying process My husband and I drove all the way from Michigan to purchase our new car for this dealership. We were looking for a specific model and this dealership My husband and I drove all the way from Michigan to purchase our new car for this dealership. We were looking for a specific model and this dealership had it at an awesome price. Our sale person was John Azpuru, He made the experience a wonderful for us. We were unable to see the vehicle in person so we did all communication via email and phone. He answered all of our questions, and was readily available when we needed information. Arriving at the dealership we were taken care of from start to finish. The entire buying process with John Azpuru was 5 stars. We are very happy with our new car! More

Sleazy This guy stands outside the dealership waiting to attack you as you walk up. Because I told him I was going to come back the next day, he refused to This guy stands outside the dealership waiting to attack you as you walk up. Because I told him I was going to come back the next day, he refused to show me car I was interested, instead walked me outside and said”they are over there”. I guess he had no interest in selling me a car. Thank goodness there are other dealerships that are! More

Great Experience We met with Scott Carson after inquiring about a Civic EX-L and he was very polite and pleasant throughout the entire time we were there with him. He We met with Scott Carson after inquiring about a Civic EX-L and he was very polite and pleasant throughout the entire time we were there with him. He made it very clear that we were important to him and that we weren’t just another sale. He asked lots of questions to get a feel for what we’d like and he and the staff worked hard to complete our business.I can’t recall the other person in the photo but he spent a lot of time with us teaching us about the new features of the car. He was excellent as well. More