Schaumburg Honda Automobiles

While our purchase experience was fine, we ended up signing up for the extended warranties through some clever wording on the part of the finance manager. I emailed the next day asking to cancel once w signing up for the extended warranties through some clever wording on the part of the finance manager. I emailed the next day asking to cancel once we realized what happened. This was 3 months ago and despite emailing every few weeks asking for clarification and an update. I get no response, save 1 response weeks ago after at least a 8-12 emails. Don't buy from this dealership. We won't ever spend another penny here - business practices leave a lot to be desired. More

Service work was done quickly with no surprises. The service writer informed me of some things I may have to keep an eye on, but there was no pressure. Very refreshing! The service writer informed me of some things I may have to keep an eye on, but there was no pressure. Very refreshing! More

We had a great experience at this dealership. Everyone was very nice and explained everything very well to us and were not pushy. Everyone was very nice and explained everything very well to us and were not pushy. More

CJ did a great job. He helped me to understand the services I needed and what could wait for my next service appointment. He helped me to understand the services I needed and what could wait for my next service appointment. More

Service is always complete on or near time. Always review what services needed and checks for any recalls. If anything not mentioned at time of order, I am asked it I want it done at this servi Always review what services needed and checks for any recalls. If anything not mentioned at time of order, I am asked it I want it done at this service visit. MY vehicle has only been served at Schaumburg since it was parched there. More

Conveniently located good service department. Everyone is helpful and friendly. Bob in the service department was very helpful Everyone is helpful and friendly. Bob in the service department was very helpful More

It’s not bad. Worked with me to get a better deal. Not sure if I got service done that I really didn’t need but it’s too late now Worked with me to get a better deal. Not sure if I got service done that I really didn’t need but it’s too late now More

Great Service department people, Bob Ott was very professional and helpfull thoughout my visit at your service center. professional and helpfull thoughout my visit at your service center. More

Overall a good service experience and would continue to bring my car here for service bring my car here for service More

I appreciated the text alerts and ease of use for adding services identified after I dropped the car off. The website made it straightforward to understand the costs and make adjustments. Friendly staff and services identified after I dropped the car off. The website made it straightforward to understand the costs and make adjustments. Friendly staff and very helpful about getting me a ride to work while my car was being worked on. More