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Schaumburg Honda Automobiles
Schaumburg, IL
2,899 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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February 17, 2020
Excellent experience with Mike lis and good with Gene Shenkm Dear Bob Rohrman, As a loyal customer of Schaumburg Honda, we always had very good experience ever since we purchased 5 new cars in the past 40 year Dear Bob Rohrman, As a loyal customer of Schaumburg Honda, we always had very good experience ever since we purchased 5 new cars in the past 40 years. We always received fair prices and excellent service in working with general managers and the service department. However, on our recent 6th new car purchased our experience was not all that good due to the sales person to whom we were assigned and a serious problem with our new car that our salesman should have known about. As we drove the car home, we noticed a very strong gasoline smell coming from the trunk and inside the car that no one could tolerate. In fact, we had to open the garage door for hours to get rid of the gasoline smell. Later on, when we brought car back to the Dealer, the Dealer discovered that someone spilled gasoline inside the trunk while he or she were filling gas tank and the smell stayed inside the car, and specially the trunk for several days. But, we thanks the General Manager Gene Shenkman who agreed to give us another new car instead and assigned us to work with Mike Lis who has excellent experience on new cars. We were lucky to work with Mike. He is a very friendly, honest, trust worthy, and knowledgeable in new Car Delivery specialist. I would highly recommend Mike for new car Specialist. We have and will continue recommending Schaumburg Honda for family and friends; hopefully, this recent experience will not happen again. Thank You Edward Yonan More
by eeyonan
Employees Worked With
Mike Lis, Gene Shenkman
February 13, 2020
Excellent experience working with Fred shams. No pressure, friendly and honest sales person to work with. I would highly recommend Fred for NEW or USED car sales. Thank you!!! pressure, friendly and honest sales person to work with. I would highly recommend Fred for NEW or USED car sales. Thank you!!! More
by FAHADANWARNED
Verified CustomerEmployees Worked With
Fred Shams
February 12, 2020
John and Carlos couldn't have the experience any easier. I had dealt with John at a previous dealership. He welcomed me here and made certain I was well taken care of.........I was and still am........thank I had dealt with John at a previous dealership. He welcomed me here and made certain I was well taken care of.........I was and still am........thanks John and Carlos More
by ETTA.HARTZMAN
Employees Worked With
Mike Lis, John Azpuru, Carlos Neria
February 12, 2020
Everyone I came in contact with was very professional and friendly. I would never have a problem transacting business with this dealership in the future friendly. I would never have a problem transacting business with this dealership in the future More
by MARVINALEXIS
Employees Worked With
Please ask Kurt the name of the sales person that assisted me. He was very patient and worked diligently to ensure I walked out of the dealership satisfied., Kurt Willner
February 09, 2020
I dreaded having to shop for a car. The process is always a hassle and we despise the hard sell. Working with Daniel was fantastic - no pushy tactics, no cliche sales nonsense, no trickery; he's an always a hassle and we despise the hard sell. Working with Daniel was fantastic - no pushy tactics, no cliche sales nonsense, no trickery; he's an honest, charismatic guy with great knowledge of his product. We drove away happy, which has never happened to me in many years of car buying. My wife and I will be recommending him to anyone looking for a vehicle! More
by Andrew.agos
Employees Worked With
Ken Ugo, Daniel Byun
February 06, 2020
After Shopping at other dealerships Schaumburg had the best customer service with Vince and Akira being very helpful, detailed, honest, professional, and very friendly. I highly recommend Schaumburg Honda best customer service with Vince and Akira being very helpful, detailed, honest, professional, and very friendly. I highly recommend Schaumburg Honda as well as manager Akira and salesman Vince. We were so happy with their attention and the expertise. They definitely gained our trust and most definitely will return in the future. Everything was done in a great timely matter. We really appreciate their business. We are officially new car owners. More
by MJG24
Employees Worked With
Aldona Warfield, Akira Shibata, Vincenzo Ribaudo
February 05, 2020
Stephen was very nice, friendly, and made me feel very comfortable definitely recommend him and this dealer I got my car very fast and I love it comfortable definitely recommend him and this dealer I got my car very fast and I love it More
by michygarcia66
Employees Worked With
Stephen Gonzales
February 04, 2020
Worst customer service After they made sales deal, you are not a customer anymore. The sales person in charge do not show up when I pick up the new car. no email no phone After they made sales deal, you are not a customer anymore. The sales person in charge do not show up when I pick up the new car. no email no phone call. More
by TAK0
Employees Worked With
Nicholas Kioutas, Akira Shibata
February 04, 2020
Very good help and managers and salesmen did it good work to help me with everything thank you and good day for you and everybody work to help me with everything thank you and good day for you and everybody More
by MARIUSZBAUMGART761
Employees Worked With
John Azpuru, Gene Shenkman, Erick Merlo
February 03, 2020
Very pleasurable from contacting aldona and jon online for information and setup appointment. I walked inti dealership was directed to a lady i did not get her name, but she set me witj danny who showed m for information and setup appointment. I walked inti dealership was directed to a lady i did not get her name, but she set me witj danny who showed me the car went for ride, then talked to ken and we made the deal, Danny walked me over to david in finance. Very knowledgeable and courteous staff. I wiil hesitate to refer or buy from them in future Thanks. Don Geno More
by DON.GENO
Employees Worked With
David pasula(finance), Aldona Warfield, Danny Salome, Jon (Buzz) Burzawa, Ken Ugo
