Schaumburg Ford

Friendly, fast and not pressured ! It didn't feel like a barrage of sales it was a pleasant change in our car buying experience! It didn't feel like a barrage of sales it was a pleasant change in our car buying experience! More

I feel that the communication from this service team is simply an ongoing challenge, maybe it’s just their volume of work, but it’s a long way from best in class. I will say the cashier is nice and courteo simply an ongoing challenge, maybe it’s just their volume of work, but it’s a long way from best in class. I will say the cashier is nice and courteous every visit! The fact that you are gathering this feedback is a good start! More

They scheduled and took care of my recall. They also had a drop off box where you can leave the car so it can be worked on the next day. They also check to see if the car needs anything and of They also had a drop off box where you can leave the car so it can be worked on the next day. They also check to see if the car needs anything and offer to do it for you if you want. Their customer service was wonderful. More

I just want to say Ms. Dana Dingman Is customer services this is what customer services looks like she is exceptional in what she does for your company she did follow ups Dana Dingman Is customer services this is what customer services looks like she is exceptional in what she does for your company she did follow ups and explained the process of the services we were getting and gave updates on how long our truck will be in repair . she was so nice and it was agreat to work with a true professional customer service associate More

My service agent was amazing. She was helpful, patient and knowledgeable. Was a pleasant experience She was helpful, patient and knowledgeable. Was a pleasant experience More

Everything was perfect. Good customer service. Keeping you up to date. Easy to schedule service. Good customer service. Keeping you up to date. Easy to schedule service. More

Excellent service . Dana was easy to work with and service was done on time and as excepted Dana was easy to work with and service was done on time and as excepted More

Great services, pick up and return of my vehicle was on time and the personal was very nice and friendly time and the personal was very nice and friendly More

Very professional people nice and helpful the best ford in my area in illinois 60108 in my area in illinois 60108 More

Was very happy to be back again for my service. Always quick and with a smile! Always quick and with a smile! More