Schaumburg Ford

First off great experience: My wife gets her car First off great experience: My wife gets her car serviced at Schaumburg Ford. I was in the market for a baby mobile. Needed more room. I met DJa First off great experience: My wife gets her car serviced at Schaumburg Ford. I was in the market for a baby mobile. Needed more room. I met DJay while I was waiting for my wife's car. Just a great guy. I told him I would be in the market for a car soon and that I liked the way they handle service to my wife's car. I was interested in the Ford Flex used. I went through like 8-10 cars used and new to get a feel for what I wanted. This took me a few hours on a couple days. Djay was there every step of the way.. NO PRESSURE! That was the best. He really got into what I was in need of in a vehicle. I never felt him push me to decide or sacrifice my wants for turning good numbers for himself. He really checked me a couple times and said, "I want you to be happy not just today... but for the time you own this car." That rang through for me greatly. Then when it came down to dollars and cents. I was truly blown away that I was able to get what I wanted in options but in a NEW vehicle rather then the used I was in there looking at. I will buy my wife's car here next for sure. As long as Djay is there. He made the buying experience not a chore but enjoyable. I even met the Manager, Mark Croft. Mark put the finishing touches on my deal and made the day with a great attitude at 11pm at night. Tough to do when I made them all stay late! ;) The price I paid was unreal for the sticker. I walked with a deal that is 2nd to none. NO JOKE. The friendliness from the porters to the finance guys to the GM. Seriously, this dealership is doing the right things! Customer for life here. Customer serivce was not combatant. Up to date the work my my wife's car has been flawless. They fix what needs to be fixed and dont pull the 'its a lady, lets take advantage'. Over all... Im going back. For sure! Thanks Guys at Schaumburg Ford. Appreciate the help and deal you made for me on my awesome 2011 FLEX SEL. This car is unreal! More

The service at this Ford dealer was excellent. The sales person, D.Jay Hattula, was friendly, corteous and very helpful. He located a few vehicles that suited my needs and wants. D.Jay answered all the qu person, D.Jay Hattula, was friendly, corteous and very helpful. He located a few vehicles that suited my needs and wants. D.Jay answered all the questions I had in regards to my final vehicle selection. When I left, I was extremely satisfied with my purchase and the service this Ford dealer had provided me. I would highly recommend them to anyone wanting to purchase and new or used vehicle. More

The best car buying experience I ever had. Sales associate was knowledgable and professional. Finance director was the best that I have ever dealt with. If you want to buy a new Ford I highly r associate was knowledgable and professional. Finance director was the best that I have ever dealt with. If you want to buy a new Ford I highly recommend this dealership. More

I went car shopping last week and checked out a new 2011 explorer and visited schaumburg ford because of their inventory...did not buy that day because i needed to talk to my wife about our needs. I came b explorer and visited schaumburg ford because of their inventory...did not buy that day because i needed to talk to my wife about our needs. I came back memorial day as Warren called me and told me that they are open and they are having a big sale...the sales manager randy came and greeted me right away and thanked me for coming back again...anyway he put me at ease right away and helped me out with my needs and told me that he will give me a great deal...he asked me what kind of car i am driving and i told him its a 99 expedition...he asked me if i was comfortable driving an expedition compared to the new explorer...to make a long story short...i bought a 2008 ford expedition eddie bauer for the payment i want and what me and my family can afford...i was very happy with my experience and would definitely come back and recommend this dealership and its personnel to my family and friends... More

I bought a new Ford Fusion from Rohrman Ford a few weeks ago .I called around and Ozzie gave me the lowest quote. Some dealers wouldn't give me a quote over the phone and wanted me to come in. I told Ozzie ago .I called around and Ozzie gave me the lowest quote. Some dealers wouldn't give me a quote over the phone and wanted me to come in. I told Ozzie I wanted to be out of there fast and they said no problem. So went in and meet Bob. I test drove the vehicle and Bob did everything else really fast. I got the Fusion SE I wanted for the price I wanted and I was out of there in 1.5 hours! Bob did show me some accessories but I told him I was in a hurry and that was that. Thanks Rob More

Nick and Ozzie in the sales Department were extremely polite, considerate, timely, and accomodating.Have already told several people about my experiences and referred them to your dealership. I will high polite, considerate, timely, and accomodating.Have already told several people about my experiences and referred them to your dealership. I will highly recommend you to anyone that asks. Thank you for such an easy and pleasant car purchase. George. More

I bought mine and my daughters car from Gunita about a year ago. Her service was excellent and I would recomend her to anyone looking for a car. She was even able to sell a car to my mother-in-law and lea year ago. Her service was excellent and I would recomend her to anyone looking for a car. She was even able to sell a car to my mother-in-law and leave her absolutelly satisfied, which has to require a lot of talent and patience. If anyone ever needs a new car, I know the perfect salesman to send them to. Thank you Gunita. More

Excellent, Knoweledgeable, Friendly Sales Consultant and Dealership Staff. Definitely would recommend this dealership to friends and family. Dealership Staff. Definitely would recommend this dealership to friends and family. Selection of vehicles and options available was exceptional!!! More

I was subjected to the worst case of classic hard sell that I've ever had the misfortune of being subjected to. Two hours of my life gone bad after bad deal after bad deal was brought to me & then the "oh that I've ever had the misfortune of being subjected to. Two hours of my life gone bad after bad deal after bad deal was brought to me & then the "oh wait I just remembered we have a ....". Thank goodness I found an honest, friendly dealer in the area that I was able to buy from. This place called back the next day w/ another "deal", pfft I wouldnt go back if they were giving cars away, nonetheless waste more time w/ them! More

Tried to buy a used car from this dealership. They realized they did not want to match the price we wanted to pay for a certain used vehicle. So they had us test drive a vehicle they said that did fit realized they did not want to match the price we wanted to pay for a certain used vehicle. So they had us test drive a vehicle they said that did fit into the price range we discussed. Their "ideal" car was a lousy excuse of a car that they should not be selling - it had obvious noises and issues - and I believe they did this manuever in order to trick us into buying the vehicle we came in to look at at a higher price. The salesman talked down to my daughter ("this is the oil dipstick, this is the battery"). Really??!! This was so obvious, offensive, and such an old-fashioned routine to talk down to a woman! We were all offended by this and the car trick described above. Plus they were such high pressure with us, making us wait while they talked with the sales manager multiple times, saing they wanted to be the "#1 dealer" and would do anything for our sale, "what can we do to sell you a car tonight", etc. But they had nothing else to show us other than the crappy "bait" car. This was my daughter's first time purchasing a vehicle, and it ruined the experience for her. We returned to our trusty Ford dealer nearby and will never come back to Bob Rohrman ever again! Beware: Bob Rohrman Ford is an old-fashioned dealership with old-fashioned sales "tactics". More