Schaumburg Ford

The dealer was very accommodating for my service with a short notice. The Works oil change was finished quickly too. Another issue was brought to my attention as well. short notice. The Works oil change was finished quickly too. Another issue was brought to my attention as well. More

Thomas took great care of me and answered all my questions. He was very helpful and understanding about the times we are in and the fact that I have to watch my money questions. He was very helpful and understanding about the times we are in and the fact that I have to watch my money More

Oil change Was able to walk in without an appt for an oil change. Polite employee. Offered a shuttle service during my 2 hour wait. My only annoyance - Walked Was able to walk in without an appt for an oil change. Polite employee. Offered a shuttle service during my 2 hour wait. My only annoyance - Walked out spending close to $200 w/o a car wash even though I asked for it when I got there. More

Tom was the person I was dealing with for the service of my 2014 Ford Focus. I had a recall, oil change and a 35,000 mile maintenance. The clutch had to be replaced and it didn’t cost me anything, I got new my 2014 Ford Focus. I had a recall, oil change and a 35,000 mile maintenance. The clutch had to be replaced and it didn’t cost me anything, I got new wipers, wheel alignment, oil change, and a tire rotation. Everything was great. Tom was very nice and professional. He answered all my questions. More

Tom from service was extremely helpful and helped in fixing the issue. Eventhough I didnt have an appointment, he accommodated us and helped us with our car fixing the issue. Eventhough I didnt have an appointment, he accommodated us and helped us with our car More

They were very helpful and friendly. And also, the process was easy and quick! Thank you for helping me pick a new car for me!! process was easy and quick! Thank you for helping me pick a new car for me!! More

Very productive and informative When I showed up to the dealership and met with Jordan he was very polite. He asked what I was looking for and price range. He came up with at least 3 When I showed up to the dealership and met with Jordan he was very polite. He asked what I was looking for and price range. He came up with at least 3 vehicles that we test drove and decided to go with. He had a great working knowledge of all 3 vehicles and was patient enough to test drive and look through them with me. When it came time to deal with the management victor was great and willing to go the extra mile tohelp close the sale. More

My other service department visits were not good experiences. This one however was excellent. Above and beyond communication and service. Thank you Tom. Aaron Adams experiences. This one however was excellent. Above and beyond communication and service. Thank you Tom. Aaron Adams More

The work was done very quickly and Thomas was very helpful answering my questions about what needed to be done. I would use this Ford dealer again. helpful answering my questions about what needed to be done. I would use this Ford dealer again. More

When, in the course of human events, it became necessary to have my car serviced, the expert and friendly staff at Schaumburg Ford demonstrated that they were up to the task. I thank them for their efficien to have my car serviced, the expert and friendly staff at Schaumburg Ford demonstrated that they were up to the task. I thank them for their efficient swift action. More