Schaumburg Ford

Zach in service is outstanding. He completely understood my concern and had my car done same day! I will never take my Ford anywhere else for service! my concern and had my car done same day! I will never take my Ford anywhere else for service! More

Pat was incredibly knowledgeable and patient, answering all of our questions and requests. He was able to find us the perfect vehicle and provided a stress free, no pressure experience which I appreciated all of our questions and requests. He was able to find us the perfect vehicle and provided a stress free, no pressure experience which I appreciated greatly. I would HIGHLY recommend working with Pat, and would definitely work with him again in the future. More

Very knowledgeable service department personnel. Friendly and reliable service every visit . Very clean facility ,2 options of waiting room and even work stations ,complimentary coffee ! Def Friendly and reliable service every visit . Very clean facility ,2 options of waiting room and even work stations ,complimentary coffee ! Definitely recommend to everyone ! More

Window washer fluid dispenser worked fine prior to visit. Does not work now. Container was not topped off, added fluid but doesnt work. Now need to find time to schedule another appointment. Extremely frus Does not work now. Container was not topped off, added fluid but doesnt work. Now need to find time to schedule another appointment. Extremely frustrated. In addition, inside windows left smeared/streaked from disinfecting treatment. More

Excellent service,very nice and perfect place, Pat is a professional salesman, gives time to customers, everything throughly explained, I highly recommend this place .A. professional salesman, gives time to customers, everything throughly explained, I highly recommend this place .A. More

The service was great. Very cordial. Zach explained to me how long it will take for the service to be completed. He led me to the waiting room. He was really nice how long it will take for the service to be completed. He led me to the waiting room. He was really nice More

Great used car selection. The salesmen were quick and efficient. Prices were fair. In addition, the pre-sale service on the car was thorough and careful. efficient. Prices were fair. In addition, the pre-sale service on the car was thorough and careful. More

I had a great customer experience, Pat exceeded our needs and expectations in such an efficient manner. I will be recommending Ford to all friends and family that are on a search for a new vehicle. and expectations in such an efficient manner. I will be recommending Ford to all friends and family that are on a search for a new vehicle. More

Brought my car in for an issue that had been doing on for years since I purchased the car, they were able to fix the issue within an hour. Service Advisor was incredibly helpful and the waiting area was clea years since I purchased the car, they were able to fix the issue within an hour. Service Advisor was incredibly helpful and the waiting area was clean and well maintained even in these trying of times. More

Good service, personal touch Good and efficient, transparent with any issues and always looks out for your best interest while working with you on an accommodating experience. Zac Good and efficient, transparent with any issues and always looks out for your best interest while working with you on an accommodating experience. Zach was good in discussing next steps and what to look for in any future repairs based on the mileage I drive More