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Schaller Honda - Service Center

New Britain, CT

4.3
371 Reviews

371 Reviews of Schaller Honda - Service Center

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July 12, 2023

Ok for service, but next to impossible to speak with anyone on phone in service dept. for ANY reason! More

by ncook76
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher "CP" Slicker
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2023

This was the first time in my 10 years of being a customer that I had to bring my car back after a repair appointment. Luckily, the problem was addressed fairly quickly. It was also the first time More

by jorjasnow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher "CP" Slicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yira 'GiGi' Roldan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2023

Excellent communication from all your staff ! Prompt & courteous service, will recommend to family & friends. Yvonne More

by ny1858
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noyda
July 12, 2023

Horrible service, horrible communication and rude service manager. I will not be back to this dealership. More

by honeyct1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher "CP" Slicker
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2023

Good service. No problems. Good timing. Friendly, informative and very very very very very courteous More

by mcaponehhs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yira 'GiGi' Roldan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2023

Dealer was very knowledgeable, efficient and courteous. Kept informed of any delays. Did thorough inspection. More

by robdah
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher "CP" Slicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yira 'GiGi' Roldan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2023

Everything got done quick and right! I love this dealership, they always do a great job More

by soliddan211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher "CP" Slicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yira 'GiGi' Roldan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2022

We took our car into Schaller Honda on April 29th, only two weeks after we bought it from them. Their service man was driving our car and smashed it up. They have done nothing to help us. I would not re More

by Parker25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Art Schaller
June 17, 2022

I own B & B Auto Body in Norwalk , Ct . And I have been buying parts from Pat in your parts dept for many , many years . And because of him , I would never buy f More

by B & B auto body
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Pat in the parts dept.
July 29, 2020

Just an oil change Went for early morning oil change 07/28/20, long story short. Was greeted by a condescending, loud, and extremely poor listener service person. Why wo More

by sue7450
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
unsure