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Schaller Honda - Service Center

New Britain, CT

4.3
371 Reviews

371 Reviews of Schaller Honda - Service Center

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August 22, 2023

Usually have the best service this time it's a little off I've been communicating with my service advisor through text but not receiving final answers to close my service More

by f.repasi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yira 'GiGi' Roldan
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2023

Appointment was for 9 and I was told finish by 12:30. Not done until after 2. Called several times and was told "still working on it." Manager said I would receive paperwork explaining what was done to c More

by JUDY.PREVITI
Recommend Dealer
No
Employees Worked With
Christopher "CP" Slicker
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2023

Kevin was very helpful and explained issues well thumbs up customer service and car now runs great. The costs were the only issue. More

by donnan681
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
August 15, 2023

Very good service and on time delivery. Information about the vehicle status is updated on time. More

by balarmurugan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No name
August 15, 2023

Took us in right away without an appointment given our flat tire and provided a fair price for repair More

by lwwilhelm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yira 'GiGi' Roldan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2023

They always go beyond expectations, my Service Writer Gigi is a total rockstar, since she was hired getting a vehicle serviced there is such a pleasure. More

by bobbykuhl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher "CP" Slicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yira 'GiGi' Roldan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2023

I had a hole in my tire after having hit a curb. I was able to get an appointment the next day and was well taken care of More

by paigec771
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bianca
August 06, 2023

They were fast and efficient and saved me money with coupons. Easy to schedule appointments More

by valster77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yira 'GiGi' Roldan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2023

Been dealing with them for 20 years. They are wonderful to work with I have enjoyed our relationship More

by camil4711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yira 'GiGi' Roldan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2023

Schaller Honda did a good job with my standard service and was able to verify my key replacement need was covered under warranty and replaced the lost key on the spot as well. More

by Kasha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher "CP" Slicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yira 'GiGi' Roldan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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