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Schaller Honda - Service Center

New Britain, CT

4.3
371 Reviews

371 Reviews of Schaller Honda - Service Center

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October 27, 2023

Maintenance repairs were done satisfactorily. Staff was pleasant and eager to please. Service was quick, reasonably priced, and done well. Gigi is a superstar! Makes you feel like family and ma More

by mulrooneyj
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher "CP" Slicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yira 'GiGi' Roldan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2023

Easy access to service department, they were busy but got my service done relatively quickly. More

by bmatterazzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Small
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2023

Staff were very professional and respectful. It was a very helpful, relaxed, and quick experience. More

by napptra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jovany Ayala
October 24, 2023

When I made the appointment for a recall repair I was told to drop the car off at 8 AM. They keep the car 4 hours. At noon I was told that recalls are done at the end of the day. I picked up my car ar More

by HENRYDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher "CP" Slicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yira 'GiGi' Roldan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2023

Very nice staff but had an appointment and the wait was almost 2 hours for a 2024 rear mirror repair...only had car 2 months and this is second time since purchasing of same issue. More

by Lkeppel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know name
October 22, 2023

Did deliver on time, staff didn’t seemed to have any knowledge, for break pad change estimate was given as 800$ More

by savil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
October 20, 2023

Gigi is quite literally gods gift to car service. I’m writing more words so I don’t get fined More

by DYLANCELONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Celone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher "CP" Slicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yira 'GiGi' Roldan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Poulson
October 19, 2023

They charge me for the seat covers paid for it. Once went there to get installed i was told to pay more than what i already paid for it. Even though i had a appointment it still took all day to get More

by gagandeep0828
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dylan Celone
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2023

I had an appointment for an oil change at 8:30am…… I had to wait 3 hours…. I was the first car to go in . I had the first appointment. I did have an alignment and tires rotated also .It is always a painfull More

by chrissya2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yira 'GiGi' Roldan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2023

My appointment was schedule for (:45 AM for a Honda recall; my car was not ready until 6:00PM. More

by THOMASDOLAN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher "CP" Slicker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Yira 'GiGi' Roldan
4.0
This rating includes all reviews, with more weight given to recent reviews.
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