Schaller Honda - Service Center

The service rates are high. When you bring the car in for a problem they”diagnose” the whole vehicle at a high cost even when they find nothing wrong. When you bring the car in for a problem they”diagnose” the whole vehicle at a high cost even when they find nothing wrong. More

Paid $100 for an unnecessary cabin filter when I have only had my car for only a year. I only needed an oil change and that filter changed. Wish an expert was more professional with recommendations than only had my car for only a year. I only needed an oil change and that filter changed. Wish an expert was more professional with recommendations than adding on to sales. More

I always deal with Schaller Honda for new cars and repairs. Schaller Honda personnel is courteous and knowledgeable. repairs. Schaller Honda personnel is courteous and knowledgeable. More

They were helpful and did a good job updating me on what was going on. was going on. More

Excellent customer service Kevin respected my time and made me feel welcome service you don’t often find made me feel welcome service you don’t often find More

Work order 267738 on 11/10/23. .labor chgs too high. Bill=$1532, labor $738! Asked for sr discount before work was done and they credited oil chg $65. Looking for a local garage t .labor chgs too high. Bill=$1532, labor $738! Asked for sr discount before work was done and they credited oil chg $65. Looking for a local garage to handle future. Otherwise, no complaint about work that was done. As a senior citizen I cannot afford to have necessary work done on my 2015 vehicle at these prices. More

Very polite and informative technicians-very pleased with the experience. They explained everything they found and recommended. I took the report they provided and my husband and I reviewed. If needed, I wil the experience. They explained everything they found and recommended. I took the report they provided and my husband and I reviewed. If needed, I will come back to the service area. More

I had a wonderful experience with them and a free ride home and back. Walt Bartoszewicz home and back. Walt Bartoszewicz More

the service was A+ Tech was spot on. if you're going to wait plan on spending some time there. it took 1 1/2 hours to do an oil change and tire rotation. 9:30 appointment I didn't get o if you're going to wait plan on spending some time there. it took 1 1/2 hours to do an oil change and tire rotation. 9:30 appointment I didn't get out of there till 11:00. this being my first scheduled oil change and tire rotation I am not sure if this is normal or if it was just a busy day. More

This place is TRASH and proof that not all dealerships are built equally. I have been a customer of Honda for almost a decade now, I even learned to drive on a Honda as a kid, and my experience at Schalle are built equally. I have been a customer of Honda for almost a decade now, I even learned to drive on a Honda as a kid, and my experience at Schaller Honda is making me seriously consider terminating my relationship with this company as a whole. The first time I came to this dealership was in Sep. of 2023 for a simple oil change. The representative brought back paperwork stating that I needed hundreds of dollars of maintenance that I already completed at another location. After questioning this, the answer I got was apparently their systems do not connect. So, instead of asking if the maintenance had been done already they were just going to charge me to do it all over. The second time I came to this dealership was today (Nov. of 2023) for a sunroof that would not fully open. Instead of telling me it was a simple reset issue, they charged me $188.24 in diagnostic fees to press a few buttons in the car and reset the sunroof. Kevin Peart is a xxxxx. They then LIED and told me my car would not start because my battery, the one I have had no issues with and just drove to the dealership on after the car sat all night, was completely dead all of a sudden! After calling them out on this, they said the battery was not dead but was so bad that they would have to jumpstart my car for me to make it home. Of course, they then offered to sell me a new battery complete with installation fees. After questioning this, they then showed me the paperwork from the machine that shows that my battery is by no means new but is still working fine. Guess who just finished running errands around town on his “completely dead" battery? DO NOT LIE; if you want to say something will need to be replaced soon, do so. However, do not lie to customers. I used to work on my cars myself, I only started using the dealership for convenience. I can change my own oil, reset my own sunroof, and switch out my own battery. Y’all give mechanics a bad name; such a shameful way to run a business. I do NOT intend on going back here and I will make sure to tell my family and friends as well. More