Schaller Honda - Service Center

Fully explained needs Completed work in timely manner. Reviewed work order to show what was reviewed and done Reviewed work order to show what was reviewed and done More

Great service did a great job 👏 I’m happy with the service and I will continue coming back service and I will continue coming back More

good service. quick response and thorough inspection. i am happy with their service at schaller honda new britain,ct quick response and thorough inspection. i am happy with their service at schaller honda new britain,ct More

Service advisor was extremely courteous, efficient, and timely (there was at least 5 cars ahead of me). Service tech was extremely efficient and thorough. I love receiving the text message with the video. timely (there was at least 5 cars ahead of me). Service tech was extremely efficient and thorough. I love receiving the text message with the video. Highly recommend, and wouldn't take my vehicle any other place. More

All good, very attentive service worker. He wanted to make sure my appointment went well. He wanted to make sure my appointment went well. More

Our daughter who drives our Honda had excellent service. The technician was so kind and understanding. The technician was so kind and understanding. More

Check-in was fast and easy. Schaller service rep was courteous, friendly, knowledgeable, and efficient. The service provided was what any customer would want/expect from an esta Schaller service rep was courteous, friendly, knowledgeable, and efficient. The service provided was what any customer would want/expect from an established Honda dealership like Schallers, First Rate. More

Great service from the people in the service department Daniel was great. Will be calling back for an appointment thanks. Daniel was great. Will be calling back for an appointment thanks. More

After an A12 service, the technicians forgot to tighten the lug nuts on my wheels. I drove my vehicle home and noticed that there was an aggressive shake/vibration at all speed. Schaller service department the lug nuts on my wheels. I drove my vehicle home and noticed that there was an aggressive shake/vibration at all speed. Schaller service department recommended that I check the lug nuts, they were all loose. I understand that mistakes happen, but this was a potentially fatal error and Schaller just said "oh, sorry about that" and said that they wouldn't charge me to have the vehicle inspected and the lug nuts tightened/torqued. The lack of acknowledgment for the severity of the situation was alarming, the apology was as if they misquoted a service. The error put my life, my family's lives, and the lives of the drivers around me on the highway at risk. After years of customer loyalty there was no effort for reconciliation. Just sorry about that, we almost killed you and your family.... we won't charge you for the 2 hours it took to tighten your wheels. I get the feeling that this may happen frequently, I was disappointed at their reaction to the situation to say the least. More

Carlos and George gave absolutely wonderful service,told me I wouldn’t be there long & truly wasn’t you don’t get that much nowadays thanks for the swift service. me I wouldn’t be there long & truly wasn’t you don’t get that much nowadays thanks for the swift service. More