371 Reviews of Schaller Honda - Service Center
I would have given them 5 stars but the technician left the paper floor mat in the car. Also, when I dropped my auto off, I mentioned that the issue I was having could have been related to the previous re the paper floor mat in the car. Also, when I dropped my auto off, I mentioned that the issue I was having could have been related to the previous repair that I had done there a few weeks prior at their shop. They must've agreed, because they fixed my new issue and didn't charge anything. More
Friendly, prompt and efficient service. Great communication from the staff about what was needed, timing and cost. Great communication from the staff about what was needed, timing and cost. More
My service adviser Kevin was so attentive and listened to all the issues my car was having and wrote down every detail. He made me feel heard and comfortable. He got me a ride home and kept in touch with the all the issues my car was having and wrote down every detail. He made me feel heard and comfortable. He got me a ride home and kept in touch with the progress. In the end my car was diagnosed properly and fixed (knock on wood) I had a horrible experience the week before at Manchester Honda. They misdiagnosed the problem there and sent me home with my car to only have the problem lights come back on after a few miles. I felt like everyone was so kind at Schaller Honda. Even the person who drove me home had the most relaxing quiet music playing and I’m normally a backseat driver but he drove so well and I felt safe. I have to drive farther to go to Schaller Honda but it’s worth it to be treated so kindly with such respect. More
There was good customer contact. I had a great shuttle driver that was social and good driver.prices high I had a great shuttle driver that was social and good driver.prices high More
Service was prompt and my concerns were addressed by Kevin Peart. Thank you for taking care of my car. Kevin Peart. Thank you for taking care of my car. More
Summer and George were very congenial and I appreciated their help with a few things that needed to be addressed...... Their warmth and kindness made it a very positive situation..... and it was fast and their help with a few things that needed to be addressed...... Their warmth and kindness made it a very positive situation..... and it was fast and reliable.......... More
Thank you once again for your fast and reliable service. Schaller is the best dealership in Connecticut. Schaller is the best dealership in Connecticut. More
This is the first positive experience I’ve had at this dealership, finally, after many years. dealership, finally, after many years. More