Schaller Honda - Service Center

I needed an air filter and cabin filter for my 2019 Accord Touring. The service tech informed me that it was $130. I bought both filters from Schaller for $53. I put them in myself in about 4 minutes. Accord Touring. The service tech informed me that it was $130. I bought both filters from Schaller for $53. I put them in myself in about 4 minutes. They wanted $77 in labor for 4 minutes worth of work, and the old filters were already removed so they could inspect them. Not a good look for Honda More

Professional, Great customer service and going above and beyond!! 1 of the Best dealers in Connecticut. Special thanks to Desiree and Frank for going above and Beyond. Great communication and professionalis beyond!! 1 of the Best dealers in Connecticut. Special thanks to Desiree and Frank for going above and Beyond. Great communication and professionalism! Dylan awesome assistance in general! More

I brought my car in because it had automatic ly braked when there was no one in front of me on three occasions. On one of these occasions there was a van behind me and they were very upset that my car was when there was no one in front of me on three occasions. On one of these occasions there was a van behind me and they were very upset that my car was stopping for no apparent reason and they were yelling as they passed me. It is very concerning that I have no way of knowing when this might happen and I am concerned I could get rear ended. My car is still under warranty. I was told by the person in charge of repairs that they were told not to address the problem at all unless they can duplicate it. I am very disappointed that with a problem this potentially dangerous the dealership repair department has a verbalized hands off policy. When I was discussing this with Chris another person who overheard the conversation told me she had a similar problem and was told the same thing. More

Found thousands of dollars of repairs for car with no sounds drips or pulls bounces or issues I could sense. I came in for oil change and rotation - couldn’t rotate back tire due to frozen nut. Guess I sounds drips or pulls bounces or issues I could sense. I came in for oil change and rotation - couldn’t rotate back tire due to frozen nut. Guess I must have gotten lucky when I did it . Now I’m going for second opinion… More

Very rude customer service! Had to wait over 2 hrs for oil change and small issue with car. Car was purchased from same dealer and still under warranty. Had to wait over 2 hrs for oil change and small issue with car. Car was purchased from same dealer and still under warranty. More

all good, exellent service, JJ is the man,i will recomend schaller to my friends, thank you guys. recomend schaller to my friends, thank you guys. More

Drove in with no appointment and the service rep. .(Dylan) was very informative about any questions I asked. Service was completed in a very timely manner with great satisfaction. I am 100% satisfie .(Dylan) was very informative about any questions I asked. Service was completed in a very timely manner with great satisfaction. I am 100% satisfied and highly recommend Schaller’s service dept. More

They were incompetent in diagnosing the problem and it cost me $1,600. The real issues was a faulty battery that needed replacement. The breaking system was not the issue or cause of the car not startin cost me $1,600. The real issues was a faulty battery that needed replacement. The breaking system was not the issue or cause of the car not starting. More

I like the service provided at this dealer and when ever there is a problem the service team goes above and beyond to help me out. there is a problem the service team goes above and beyond to help me out. More

Good service experience when trying to get and program a spare key for our Honda. spare key for our Honda. More