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Schaller Honda - Service Center

New Britain, CT

4.3
371 Reviews
Call Service Center (860) 826-2022

371 Reviews of Schaller Honda - Service Center

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February 24, 2024

Kevin in the Service Dept. was an excellent communicator. He kept me informed of the work that needed to be done as well as any updates. More

by rhondapapallo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin in the Service Dept. 5 Stars ⭐️
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Feb 25, 2024 -

Schaller Honda responded

Thank you so much for your kind words for Kevin and for taking the time to leave us this wonderful feedback!

February 24, 2024

My service advisor was professional and friendly. Good experience overall. I’ve gotten the help I needed. More

by thembamoalusi
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Yira 'GiGi' Roldan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 25, 2024 -

Schaller Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 24, 2024

George was great explained everything i needed to know about my car showed me my multipoint inspection on my car great service More

by chidera3000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George duru
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Feb 25, 2024 -

Schaller Honda responded

Thank you for your business and this review. We're happy to hear that George and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 23, 2024

I called to schedule my regular oil change and they scheduled me for the very same day I called! They always let me know what’s going on with my car and the service people are very friendly and profes More

by lcarl168
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher "CP" Slicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yira 'GiGi' Roldan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 23, 2024 -

Schaller Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Schaller Honda, we look forward to having you as a valued customer for many years to come!

February 23, 2024

My car was leaking windshield fluid and oil burning making car smoke smelling burn oil through vents. More

by lorenzoelliott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Parts department
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Feb 23, 2024 -

Schaller Honda responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

February 22, 2024

Everybody was polite , I’ve gotten the help I need and I’ll keep returning More

by fakepeople1231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Singleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Celone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Piotr Jurkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Desiree Castellano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Marquis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher "CP" Slicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessie Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yira 'GiGi' Roldan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Jeter
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Feb 23, 2024 -

Schaller Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Schaller Honda.

February 20, 2024

Dropped my car off the night before a scheduled appointment. Dylan took my car early and had the service done promptly. I had my car back that night! More

by theroys96
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
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Feb 20, 2024 -

Schaller Honda responded

Thank you! Dylan and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Schaller Honda.

February 18, 2024

Excellent management (Chris), Service , and staff: Dylan, Gigi, Summer, Carlos, etc. First class. Great communication, and doesn't promote unnecessary repairs. Jesse is great in parts too. 5***** More

by Jackson154
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Singleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Boucher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Cipolla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Celone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Piotr Jurkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher "CP" Slicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessie Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yira 'GiGi' Roldan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jovany Ayala, Mark Jeter
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Feb 19, 2024 -

Schaller Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 16, 2024

Everything was very good, only had to wait about 20 minutes for my car. Brought it in for a recall. More

by melissamarchetti
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Marquis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2024 -

Schaller Honda responded

Thank you, Melissa, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 16, 2024

Great communication. Was kept in the loop for the entire service appointment! Easy drop off and pick up. More

by tsimpson4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Feb 16, 2024 -

Schaller Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Schaller Honda.

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