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Schaller Honda - Service Center

New Britain, CT

4.3
371 Reviews
Call Service Center (860) 826-2022

371 Reviews of Schaller Honda - Service Center

Sort by
March 01, 2024

Paid an arm and a leg but the service is fast and reliable. Shawn is a great service coordinator and took care of everything. More

by phillip.ruffy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
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Mar 02, 2024 -

Schaller Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Shawn delivered such a great experience!

February 29, 2024

Kevin did a great job keeping me informed. . no surprises. Transport person courteous and a safe driver. More

by acesmall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Feb 29, 2024 -

Schaller Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Schaller Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

February 28, 2024

The service was excellent and Harry made me feel like everything was always under control with the repair. More

by harmonvalicia
Recommend Dealer
Yes
Employees Worked With
Harry from service
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Feb 28, 2024 -

Schaller Honda responded

Thank you so much for your excellent review! We are so glad that Harry had the opportunity to work with you, and we are thrilled that you found your experience with us here at Schaller Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

February 28, 2024

The staff at Schaller turned this repair around very quickly. I came in without an appointment to replace the battery. They got the car fixed within a few hours. That included detecting and resolving s More

by kenniston.byron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher "CP" Slicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yira 'GiGi' Roldan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2024 -

Schaller Honda responded

Bryon, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 28, 2024

Very helpful and to the point let you know how long the wait would be very professional More

by antoniocomollo403
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jovany Ayala
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Feb 28, 2024 -

Schaller Honda responded

Antonio, Thank you! Jovany and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Schaller Honda.

February 28, 2024

Kevin and gorge were exceptional. They are very professional and informative through the entire process! Definitely recommended More

by karlaheinrichs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin and Tech Gorge
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Feb 28, 2024 -

Schaller Honda responded

Karla, Thank you! Kevin and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Schaller Honda.

February 27, 2024

Everything was good with my technician. One of the other technicians was not very kind to a lady in the waiting area. But again, not a reflection of my technician, he was great. More

by drachenberga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
Report | Print
Feb 27, 2024 -

Schaller Honda responded

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, feel free to contact us at your convenience.

February 27, 2024

Great service! Prompt and courteous. I will return for service there I. The future. Thank you! More

by nmsantoro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Duru
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Feb 27, 2024 -

Schaller Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with George and our team, and we look forward to working with you again.

February 24, 2024

My service advisor was professional, knowledgeable and easy to work with. Was a good experience. More

by mchasse76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher "CP" Slicker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 25, 2024 -

Schaller Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 24, 2024

George was very pleasant and helpful. He explained everything and made sure I understood the service my car needed. He is a great asset to the Schaller team. More

by nonnie2nutty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yira 'GiGi' Roldan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The cashier was very pleasant and nice.
Report | Print
Feb 25, 2024 -

Schaller Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that George met your expectations. Thank you again for choosing Schaller Honda, we look forward to having you as one of our valued customers for many more years to come!

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