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Schaller Honda - Service Center

New Britain, CT

4.3
371 Reviews

371 Reviews of Schaller Honda - Service Center

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March 06, 2024

This dealership seems to offer things which they don’t do, I.e. offer to show you a video as work on car progresses, van ride. There were other people in waiting area with same complaints second time thi More

by mcm67536@gmail.com
Recommend Dealer
No
Employees Worked With
Don’t recall May
Mar 07, 2024 -

Schaller Honda responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

Mar 10, 2024 -

mcm67536@gmail.com responded

Yes I’d look forward to speaking with a Schaller representative. Thank you.

March 05, 2024

Diagnostic was fast and thorough, and I was both informed of a growing problem(rodents damaging the brakes) but was told of a fix that could be immediately implemented. I was also permitted the use More

by TALIS_MERRILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher "CP" Slicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yira 'GiGi' Roldan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2024 -

Schaller Honda responded

Thank you, Talis, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 05, 2024

Professional and thorough service in less than an hour! Dan and his crew are awesome! More

by Lee Tryon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Iacobucci
Mar 05, 2024 -

Schaller Honda responded

Thank you, Lee, for sharing about your experience with Schaller Honda. We appreciate your business and hope to see you again soon!

March 05, 2024

Great customer service given to me and quality service. Gonne be back for another service More

by aldacudao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Barnes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2024 -

Schaller Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 03, 2024

The staff is personable, efficient, and thorough. Routine maintenance is usually quick with an appointment. More

by jessica.banning
Recommend Dealer
Yes
Employees Worked With
Jamie, Jovany Ayala
Mar 03, 2024 -

Schaller Honda responded

Thanks for sharing about your experience with Schaller Honda. We appreciate your business, Jessica, and hope to see you again soon!

March 02, 2024

Great place for sales, service and information about your Honda. Always recommended Schaller Honda and service More

by COOLMAG23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Celone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean
Mar 02, 2024 -

Schaller Honda responded

Thank you for choosing Schaller Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 02, 2024

Dan works great. He also treats the customers well. Wait time was also very less More

by shahzeb.sdm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Mar 03, 2024 -

Schaller Honda responded

It's great to hear that Dan was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Schaller Honda!

March 02, 2024

I always get exceptional service at Schaller. Will definitely recommend to friends and family for all of their car buying and service needs. More

by cbowie1229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher "CP" Slicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2024 -

Schaller Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Schaller Honda.

March 01, 2024

Carlos and his team were responsive and understanding. Thank you to the Honda Team and everyone who supported and assisted during such a challenging moment More

by k_delmonaco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Hernandez
Mar 02, 2024 -

Schaller Honda responded

Thanks for sharing your thoughts about your experience with Carlos and our team here at Schaller Honda. We appreciate your business and hope to see you again soon!

March 01, 2024

Very pleasant experience from start to finish. From initial contact with Dylan through shuttling to and from home, everything was smooth and easy. More

by pcashman16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yira 'GiGi' Roldan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2024 -

Schaller Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Schaller Honda.

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