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Schaller Honda - Service Center

New Britain, CT

4.3
371 Reviews
Call Service Center (860) 826-2022

371 Reviews of Schaller Honda - Service Center

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March 22, 2024

My service advisor was very friendly and professional. She kept me informed and went over upcoming service recommendations . The waiting room is not very conducive to speaking with the advisor. All in all More

by facilities830
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yira 'GiGi' Roldan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2024 -

Schaller Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Schaller Honda.

March 22, 2024

It was a good experience taking my car for servicing at Schaller Honda. My questions were answered and I received the video of the inspection too. More

by sukursab
Recommend Dealer
Yes
Employees Worked With
Frank Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert
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Mar 25, 2024 -

Schaller Honda responded

Thank you for choosing Schaller Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 21, 2024

Service was excellent and all the work was done in a timely matter.Also I was satisfied with the work More

by jessebarnes662
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher "CP" Slicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessie Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yira 'GiGi' Roldan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 22, 2024 -

Schaller Honda responded

Thank you, Jesse, for choosing Schaller Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 21, 2024

Schaller provides excellent service to everyone. Fast service with excellent communication. Everyone is friendly qnd helpful. More

by Customer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher "CP" Slicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yira 'GiGi' Roldan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 22, 2024 -

Schaller Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 20, 2024

I was very happy with the service. They were very informative as they were servicing my car and even gave me a choice to replace filters. Very good service Dept. More

by donat-bettylouj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yira 'GiGi' Roldan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 21, 2024 -

Schaller Honda responded

Thank you for choosing Schaller Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 20, 2024

My advisor Kevin kept me updated on absolutely everything that was being done while my car was there, from claims submission, to parts being ordered, to test drives and results. I do not have any complaints. More

by dianne_rjs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin - service advisor
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Mar 21, 2024 -

Schaller Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Kevin and our team, and we look forward to working with you again.

March 19, 2024

It was a good experience people was very polite! Good communication of the process.I loke this dealer because very close to where i live. More

by cm9560691
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yira 'GiGi' Roldan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 19, 2024 -

Schaller Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Schaller Honda!

March 15, 2024

Always ready at the appointment time and gives prompt service while I wait. Been going there for decades. More

by LPGSOG
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher "CP" Slicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 16, 2024 -

Schaller Honda responded

Thanks for sharing about your experience with Schaller Honda. We appreciate your business and hope to see you again soon!

March 15, 2024

Schaller is the best dealer for all of your auto needs, best deals in sales backed by a great service center. More

by will
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Celone
5.0
This rating includes all reviews, with more weight given to recent reviews.
James O"Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
JJ Jinks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yira 'GiGi' Roldan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Jeter, Eric Poulson
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Mar 16, 2024 -

Schaller Honda responded

Thank you, Will! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Schaller Honda.

March 14, 2024

Everyone was knowledgeable and very helpful. They took care of the issue with my brakes. More

by HOCKEY_PUCK_GOALIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos in service department was very helpful.
Report | Print
Mar 14, 2024 -

Schaller Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Schaller Honda, we look forward to having you as one of our valued customers for many more years to come!

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