Back

Schaller Honda - Service Center

New Britain, CT

4.3
371 Reviews

371 Reviews of Schaller Honda - Service Center

Sort by
April 05, 2024

The receptionist was nice and the service didn't take too long at all in addition to the waiting area being great More

by ikechindukwu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yira 'GiGi' Roldan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Schaller Honda responded

Thanks for sharing your thoughts about your experience with Schaller Honda. We appreciate your business and hope to see you again soon!

April 05, 2024

Quality service! No issues with all services required and performed. Very pleased without outcome and will return here for future service. More

by Kit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher "CP" Slicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yira 'GiGi' Roldan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Schaller Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 04, 2024

Courteous employees, Very good service but most services more expensive than other dealers. CRV differential service ~. $230.00. Watched technician perform service ~ 15 minutes, I watched. Hopefully t More

by jscb12
Recommend Dealer
Yes
Employees Worked With
Yira 'GiGi' Roldan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Schaller Honda responded

Thank you for your business and this review. Please don't hesitate to reach out to us directly if you have any questions or concerns. We appreciate your business and hope to see you again!

April 03, 2024

John was very helpful and communicative through the duration of my service and helped meet my needs. More

by DAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Apr 03, 2024 -

Schaller Honda responded

It's great to hear that John was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Schaller Honda!

April 03, 2024

Great customer service by the service team thank you , work was done in a timely manner . More

by henny_07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ Jinks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher "CP" Slicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessie Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yira 'GiGi' Roldan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Schaller Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 02, 2024

Went to Schaller service with a complaint of noise under hood. They diagnosed car as needing head gasket…27K miles. They replaced head gasket. Day after I picked car up, the noise was still happening. They More

by ctreosearch
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher "CP" Slicker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Schaller Honda responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

April 02, 2024

Kevin in the service department was extremely helpful in getting the car diagnosed and explaining my options to getting it fixed under warranty. More

by patrickfanning31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Peart
Apr 02, 2024 -

Schaller Honda responded

Thank you, Patrick, for sharing about your experience with Schaller Honda. We appreciate your business and hope to see you again soon!

March 30, 2024

Working with Genesis Oliver was a great experience. GiGi rocks too!!! The go to place for all of my Hondas service. More

by dawarchol.1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yira 'GiGi' Roldan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2024 -

Schaller Honda responded

Thank you so much for your excellent review! We are so glad that GiGi had the opportunity to work with you, and we are thrilled that you found your experience with us here at Schaller Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

March 30, 2024

Service was great and the timing of the service was even better. Very friendly staff. More

by rashid0730
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yira 'GiGi' Roldan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2024 -

Schaller Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Schaller Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

March 29, 2024

I like personally very good I’m happy about service good job,good people always is excellent More

by jczyzewski57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher "CP" Slicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yira 'GiGi' Roldan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Schaller Honda responded

Thank you for choosing Schaller Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

...
12
...