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Schaller Honda - Service Center

New Britain, CT

4.3
371 Reviews
Call Service Center (860) 826-2022

371 Reviews of Schaller Honda - Service Center

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September 09, 2024

Car looked so much better than when I brought it in. Love to get a clean car. More

by MELWELL860
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher "CP" Slicker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Yira 'GiGi' Roldan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2024 -

Schaller Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 07, 2024

The service technicians were very diligent on their technical knowledge. They provided me what was needed for my vehicle repairs. More

by Sylvester A. Esangbedo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Singleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Boucher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Cipolla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Celone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Piotr Jurkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher "CP" Slicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessie Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yira 'GiGi' Roldan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2024 -

Schaller Honda responded

Hi Sylvester: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 06, 2024

I was not told that I the shuttle could not take me back home due to the mileage. This was not a problem before and was not communicated to me before coming in for service. I made my appointment online and More

by garyterni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rich Small
4.0
This rating includes all reviews, with more weight given to recent reviews.
Yira 'GiGi' Roldan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2024 -

Schaller Honda responded

Providing a positive experience is our top priority, Gary, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

September 06, 2024

Me atendieron con educación la persona quien me atendió fue amable solucionaron el mantenimiento de mi honda crv More

by Wilson cardenas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yira 'GiGi' Roldan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2024 -

Schaller Honda responded

Thank you, Wilson, for sharing about your experience with Schaller Honda. We appreciate your business and hope to see you again soon!

September 05, 2024

They’re the best and tend to all your needs and anything you have questions with! More

by hajrija avdibasic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Hernandez
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Sep 05, 2024 -

Schaller Honda responded

Thanks, Hajrija, for sharing about your experience with Schaller Honda. We appreciate your business and hope to see you again soon!

September 04, 2024

Manager and mechanic refused to acknowledge problem despite input from colleague bad servic bad service More

by No
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher "CP" Slicker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Yira 'GiGi' Roldan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2024 -

Schaller Honda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

September 03, 2024

They are a great dealership and have gone to them for many years and bought cars from them. Service is always great but feel that I was really ripped off recently on price to change spark plugs for almo More

by sean.houle2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Sep 03, 2024 -

Schaller Honda responded

Sean, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

September 03, 2024

Wow! That is how I can describe the service today ! In and out and great prices! The staff are very friendly and knowledgeable. I will be back. 💯! More

by cslicker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher "CP" Slicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yira 'GiGi' Roldan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan T
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Sep 03, 2024 -

Schaller Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback!

September 03, 2024

Jasmin was very sweet and easy to talk to. I ask her to double check my issue an did with no hesitation More

by jgq524
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmin
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Sep 03, 2024 -

Schaller Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 03, 2024

You guys did an amazing job on my truck. It drive a lot better than it has been. Thank you! More

by JenisseABoursiquot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yira 'GiGi' Roldan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 03, 2024 -

Schaller Honda responded

Thanks for sharing about your experience with Schaller Honda. We appreciate your business and hope to see you again soon!

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