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Schaller Honda
New Britain, CT
798 Reviews
Schaller Honda has a long-standing history in the Middletown, Newington, Berlin, Cromwell, West Hartford, and Bristol area. In the spring of 1953, Art Schaller’s grandfather, Gustave Schaller, founded a dealership in New Britain as a means of serving the automotive needs of a budding community. In the first year of business, Schaller had eight employees and sold approximately 200 new and used vehicles.
Today, Schaller Honda maintains the family values and small dealership mindset as part of Schaller Auto World, but on a greater scale. As the marketplace has grown, so has the company. Schaller Honda was added in the spring of 1987, and has grown to a staff of 200 employees while still striving to offer the personalized experience that the community has come to know and expect.
That includes focusing on what drivers need and want from their vehicle purchase, not on the cars our sales representatives are trying to sell. It also means paying attention a driver’s budget in order to showcase the offers and incentives we have on new Honda models, as well as our vast selection of used models from Honda and other automakers. Our finance team also works diligently to set you up with financing that meets what you can afford, or lease terms you’re entirely comfortable with. In our service department, our technicians will pay attention to your specific maintenance and repair requests, working to complete them as quickly and efficiently as possible to get you back on the road.
For more than 60 years, the Schaller family has presented the community with precisely what a dealership experience should entail. Experience this for yourself by paying us a visit at 1 Veterans Dr. in New Britain, CT, and don’t hesitate to get in touch if you’d like to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 798 reviews
October 12, 2024
The truck we purchased needed work at 2500 miles after purchase. Schaller refused to look at it because it was a week after the sixty days ( but under the 3,000 miles). This terrible customer on a 20,000 purchase. Schaller refused to look at it because it was a week after the sixty days ( but under the 3,000 miles). This terrible customer on a 20,000 dollar vehicle helped me to guarantee I would never purchase another vehicle from them. And we need two more soon ! More
by emartin0815
Verified Customer
October 12, 2024
Sold me a vehicle with burned through paint and a scrape on the side skirt when I brought it up it was said it would be addressed before closing but nobody ever followed up then, now I have to pay for a rep on the side skirt when I brought it up it was said it would be addressed before closing but nobody ever followed up then, now I have to pay for a repaint after they tried to sell me paint protection which I declined due to the existing flaws. The sales team was kind and helpful though they’re was not a ton of communication or trustworthiness. Overall good selection of vehicles but don’t bring up any standing issues with any of their used vehicles, the car I purchased was supposed to be certified used and was sold as is. More
by rvasquez6461
Employees Worked With
October 09, 2024
Efficient, organized buying experience. They had exactly what I was looking for and I was in and out quickly. All employees that I was in contact with were extremely helpful and friendly. They had exactly what I was looking for and I was in and out quickly. All employees that I was in contact with were extremely helpful and friendly. More
by laurencdouglas
Employees Worked With
Patryk Jurkowski
October 05, 2024
I did 99% of my car buying experience by either email or phone. Sarah and Piotr were great about communicating and making the deal go as smoothly as possible. I would highly recommend them to anyone! phone. Sarah and Piotr were great about communicating and making the deal go as smoothly as possible. I would highly recommend them to anyone! More
by karinabouley
October 05, 2024
Very good they tried the best give me the loan that got me the most with the car me the most with the car More
by eddiepennyman9
October 04, 2024
Eli was very helpful and thorough during the sales process. I was happy with my experience. process. I was happy with my experience. More
by togoley
October 03, 2024
Everyone Dylan and Amanda were amazing! !! The finance guy surprised me and got my payments lowers!!! Yeah!! !! The finance guy surprised me and got my payments lowers!!! Yeah!! More
by ronataylor1343
Employees Worked With
October 02, 2024
I really like this place they help me out so much. This opens so many opportunities. This opens so many opportunities. More
by jadmv2005
Employees Worked With
October 01, 2024
Very helpful sakes and financial associates. Eli helped me find the right car and Frank was very helpful and great to desl with Eli helped me find the right car and Frank was very helpful and great to desl with More
by aburns4
