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Schaller Honda

New Britain, CT

Overview
Employees
Reviews
Vehicles
4.5
865 Reviews
Schaller Honda has a long-standing history in the Middletown, Newington, Berlin, Cromwell, West Hartford, and Bristol area. In the spring of 1953, Art Schaller’s grandfather, Gustave Schaller, founded a dealership in New Britain as a means of serving the automotive needs of a budding community. In the first year of business, Schaller had eight employees and sold approximately 200 new and used vehicles. Today, Schaller Honda maintains the family values and small dealership mindset as part of Schaller Auto World, but on a greater scale. As the marketplace has grown, so has the company. Schaller Honda was added in the spring of 1987, and has grown to a staff of 200 employees while still striving to offer the personalized experience that the community has come to know and expect. That includes focusing on what drivers need and want from their vehicle purchase, not on the cars our sales representatives are trying to sell. It also means paying attention a driver’s budget in order to showcase the offers and incentives we have on new Honda models, as well as our vast selection of used models from Honda and other automakers. Our finance team also works diligently to set you up with financing that meets what you can afford, or lease terms you’re entirely comfortable with. In our service department, our technicians will pay attention to your specific maintenance and repair requests, working to complete them as quickly and efficiently as possible to get you back on the road. For more than 60 years, the Schaller family has presented the community with precisely what a dealership experience should entail. Experience this for yourself by paying us a visit at 1 Veterans Dr. in New Britain, CT, and don’t hesitate to get in touch if you’d like to learn more.
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1 Veterans Dr

New Britain, CT

06051

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Showing 865 reviews

January 11, 2025

Efficient , courteous and respectful. They made the process pleasant and enjoyable the salesman Eli was remarkable and the finance manager was equally as helpful. More

by margaretacummings
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eli Eliassan
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Jan 12, 2025 -

Schaller Honda responded

Thank you so much for your kind words for Eli and for choosing Schaller Honda! Please let us know if we can be of any more assistance.

January 11, 2025

I worked with LoriAnn Close and she was amazing. I don’t know who the other names were on the previous page but she deserves all the credit. I observed all the other salespeople there while I waited More

by meganablebron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Celone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Loriann Close
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Jan 12, 2025 -

Schaller Honda responded

Thank you for your kind words for Loriann and this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Schaller Honda.

January 11, 2025

My salesperson was Loriann Close, not Dylan Celone. Loriann was very pleasant, extremely responsive, and very thorough. I would highly recommend her to anyone purchasing a vehicle More

by smconne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Celone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Loriann Close
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Jan 12, 2025 -

Schaller Honda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Loriann! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

January 10, 2025

Not a good experience i wouldn't recommend anyone. They wasn't transparent and they try to bamboozled me in taking an unfair deal. After I found out they ware not being fair they started to be unpleas More

by lamar.rgayle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Piotr Jurkowski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Peschke
3.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2025 -

Schaller Honda responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

January 10, 2025

Rich was great and love the car. Would recommend you guys to anyone in the market for a car. More

by ccrase1979
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Celone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Desiree Castellano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Small
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2025 -

Schaller Honda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Rich and our team can do to assist you, please do not hesitate to let us know. We are always happy to help!

January 10, 2025

Very pleasant, experienced, knowledgeable and helpful to me. I would recommend this dealership to anyone. More

by Darlene Hayes Daniley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Celone
5.0
This rating includes all reviews, with more weight given to recent reviews.
JJ Jinks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Insurance lady
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Jan 10, 2025 -

Schaller Honda responded

Darlene, Thank you so much for your excellent review! We are so glad that Dylan, JJ, and our team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

January 07, 2025

I highly recommend Schaller Honda! Desiree is just wonderful, she helped me get my first car in every aspect I want and in good deal. The whole procedure is really smooth and quickly, More

by zhrjaran
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dylan Celone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Desiree Castellano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2025 -

Schaller Honda responded

Thanks for sharing your thoughts about your experience with Schaller Honda. Desiree, Dylan, and our team appreciate your business and hope to see you again soon!

January 04, 2025

Richard was very knowledgable, efficient and courteous. Amber promptly responded to emails with quotations and trade in pricing. Eli was efficient and informative with all documentation. More

by gary.gionet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Celone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Centofanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Small
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 05, 2025 -

Schaller Honda responded

Here at Schaller Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, Gary, and it was a pleasure having you at the dealership. We appreciate your review!

January 04, 2025

Everyone was so helpful, kind, and easy going making for a great car buying experience!! More

by megan.squadrito
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Piotr Jurkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Olivia
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Jan 05, 2025 -

Schaller Honda responded

Thank you, Megan! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Schaller Honda. We look forward to having you as one of our valued customers for many more years to come!

January 04, 2025

Very helpful and took very good care of us helping us through the sale and paper work very polite and respectful More

by bassodana1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sarah Peschke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 05, 2025 -

Schaller Honda responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

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