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Schaller Honda
New Britain, CT
798 Reviews
Schaller Honda has a long-standing history in the Middletown, Newington, Berlin, Cromwell, West Hartford, and Bristol area. In the spring of 1953, Art Schaller’s grandfather, Gustave Schaller, founded a dealership in New Britain as a means of serving the automotive needs of a budding community. In the first year of business, Schaller had eight employees and sold approximately 200 new and used vehicles.
Today, Schaller Honda maintains the family values and small dealership mindset as part of Schaller Auto World, but on a greater scale. As the marketplace has grown, so has the company. Schaller Honda was added in the spring of 1987, and has grown to a staff of 200 employees while still striving to offer the personalized experience that the community has come to know and expect.
That includes focusing on what drivers need and want from their vehicle purchase, not on the cars our sales representatives are trying to sell. It also means paying attention a driver’s budget in order to showcase the offers and incentives we have on new Honda models, as well as our vast selection of used models from Honda and other automakers. Our finance team also works diligently to set you up with financing that meets what you can afford, or lease terms you’re entirely comfortable with. In our service department, our technicians will pay attention to your specific maintenance and repair requests, working to complete them as quickly and efficiently as possible to get you back on the road.
For more than 60 years, the Schaller family has presented the community with precisely what a dealership experience should entail. Experience this for yourself by paying us a visit at 1 Veterans Dr. in New Britain, CT, and don’t hesitate to get in touch if you’d like to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 798 reviews
October 19, 2024
We have bought all our Hondas at Schaller, so that was the first place we went to when looking for a new vehicle. the first place we went to when looking for a new vehicle. More
by cwmass
Verified CustomerEmployees Worked With
October 17, 2024
Lorianne Chase explained the Honda CRV and made the purchase process very easy. Would recommend her in the future. purchase process very easy. Would recommend her in the future. More
by christinampina
October 17, 2024
Friendly and helpful Awesome staff and everyone very efficient. My new car was delivered without a problem! efficient. My new car was delivered without a problem! More
by ritajack
Employees Worked With
October 15, 2024
Friendly, they work hard to find the right car to fit your needs and you're budget. your needs and you're budget. More
by doreenb1965
October 15, 2024
Great job! Eli was amazing! Great price and great service all around satisfied and will tell a friend. Give Eli a raise! Eli was amazing! Great price and great service all around satisfied and will tell a friend. Give Eli a raise! More
by meliasson15
Employees Worked With
Michael W Eliasson
October 15, 2024
Deceptive salesmen. They played kind games with my mom about how they dealt with her trade in and claimed they negotiated a price on the car when they just gave her a hi They played kind games with my mom about how they dealt with her trade in and claimed they negotiated a price on the car when they just gave her a higher trade in. More
by jadwigaszyd
October 12, 2024
I am happy with my purchase and the service out the door,have called twice but have not recieved a call back,still awaiting finance date and amount from credtor,also awaiting car manual so I will be mo door,have called twice but have not recieved a call back,still awaiting finance date and amount from credtor,also awaiting car manual so I will be more informed of the working mechanics on my vehicle More
by hollymucik
October 12, 2024
I had a very good experience with the sales person named Sabrina and I did meet with an insurance agent and also with Frank in finance. I wish that it was not in such a rush. I don’t think I made a good dec Sabrina and I did meet with an insurance agent and also with Frank in finance. I wish that it was not in such a rush. I don’t think I made a good decision because I was rushed through the process. More
by pupskits99more
Employees Worked With
October 12, 2024
Lori our sales associate was very helpful throughout the entire process. She was knowledgeable Effectively communicated features about the vehicle and Guided us through the sales process. We would recomm entire process. She was knowledgeable Effectively communicated features about the vehicle and Guided us through the sales process. We would recommend Schaller and Lori ann in particular to family and friends. More
by djmulcahy231
Employees Worked With
Not sure of finance man
October 12, 2024
I bought a car and the next day the check engine light went on. I discovered the seatbelt was malfunctioning. And the windshield wiper fluid would not work. They said they’re going to fix it. But apparent went on. I discovered the seatbelt was malfunctioning. And the windshield wiper fluid would not work. They said they’re going to fix it. But apparently, if Mel is not in parts cannot be ordered. A week later still waiting for my new used car to be repaired. More
by kevinmwelch13
