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Schaller Honda
New Britain, CT
770 Reviews
Schaller Honda has a long-standing history in the Middletown, Newington, Berlin, Cromwell, West Hartford, and Bristol area. In the spring of 1953, Art Schaller’s grandfather, Gustave Schaller, founded a dealership in New Britain as a means of serving the automotive needs of a budding community. In the first year of business, Schaller had eight employees and sold approximately 200 new and used vehicles.
Today, Schaller Honda maintains the family values and small dealership mindset as part of Schaller Auto World, but on a greater scale. As the marketplace has grown, so has the company. Schaller Honda was added in the spring of 1987, and has grown to a staff of 200 employees while still striving to offer the personalized experience that the community has come to know and expect.
That includes focusing on what drivers need and want from their vehicle purchase, not on the cars our sales representatives are trying to sell. It also means paying attention a driver’s budget in order to showcase the offers and incentives we have on new Honda models, as well as our vast selection of used models from Honda and other automakers. Our finance team also works diligently to set you up with financing that meets what you can afford, or lease terms you’re entirely comfortable with. In our service department, our technicians will pay attention to your specific maintenance and repair requests, working to complete them as quickly and efficiently as possible to get you back on the road.
For more than 60 years, the Schaller family has presented the community with precisely what a dealership experience should entail. Experience this for yourself by paying us a visit at 1 Veterans Dr. in New Britain, CT, and don’t hesitate to get in touch if you’d like to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 770 reviews
June 26, 2019
Angels the man 2019 civic si I went to angel with cars I had in mind. He put me in the right direction with the car that I have now. He got me approved and all set with the car in I went to angel with cars I had in mind. He put me in the right direction with the car that I have now. He got me approved and all set with the car in no time. This was by far the best experience I had searching for a car and I’m glad that I found the right guy to help me achieve that. He made me feel so comfortable when coming to a decision about making my first big purchase. Definitely the guy you want to go to when it comes to buying a car More
by Eyesaiah
Employees Worked With
Angel Rivera
June 26, 2019
Awesome experience buy a used car from angle Angle was a awesome sales men gave me his undivided attention and ik what car i want and he made sure to get it done and approved even having another Angle was a awesome sales men gave me his undivided attention and ik what car i want and he made sure to get it done and approved even having another car loan. One of the easiest and best experience i had buy a used car and must say the people there was really polite. I give angle 5stars and his team for getting it done in a short amount of time More
by Eddy0417
Employees Worked With
Angel Rivera
June 26, 2019
Great experience He did a great job make sure I got the car I wanted great Salesman motivated me to want the car even more. I definitely recommend this place and angel He did a great job make sure I got the car I wanted great Salesman motivated me to want the car even more. I definitely recommend this place and angel. More
by Javi8969
Employees Worked With
Angel Rivera
May 18, 2019
Very helpful Came in with a goal and Jacob helped make it easy. Want pushy and helped a lot. After purchasing the car he gave me a run through of all of the featur Came in with a goal and Jacob helped make it easy. Want pushy and helped a lot. After purchasing the car he gave me a run through of all of the features. More
by Lcoon21
Employees Worked With
Jacob Rodgers
May 14, 2019
2019 civic sport I worked with Jacob and Lori all day and they were nothing but amazing, they also gave me a slice of pizza and a coffee from Dunkin’ while I waited!! I worked with Jacob and Lori all day and they were nothing but amazing, they also gave me a slice of pizza and a coffee from Dunkin’ while I waited!! More
by janiene97
Employees Worked With
Lori Xeller, Michael Bates, Chas Miller, Jacob Rodgers
April 26, 2019
Angel saved me I’m a newly mother and I was in need of a better car for my son and I... so I decided to contact angel... he provided me with excellent customer servi I’m a newly mother and I was in need of a better car for my son and I... so I decided to contact angel... he provided me with excellent customer service... he was very knowledgeable in every question or concern I had he made me feel comfortable and secure with my big purchase... so thank you angel for helping me purchase my very first brand new car! ——Elisa A More
by ElisaA33
Employees Worked With
Angel Rivera
April 25, 2019
Very disappointed on a new car purchase experience Visited Schaller after doing a little internet research on a Clarity Hybrid, contacted the dealer for an internet price and received what I thought wa Visited Schaller after doing a little internet research on a Clarity Hybrid, contacted the dealer for an internet price and received what I thought was a fair price. The test drive with Tyler went quite well and I actually liked the car, would have purchased it. During negotiations I inquired about a potential lease to compare against a purchase price and was told by the manager, Nick, that there were some questions about Clarity lease details and that they had to call Honda Finance, I was told they get back to me next day, Well, after 3 days and several calls to the dealership not a single call back from either Tyler nor Nick. I think that this was very unprofessional and quite frankly disrespectful to an existing Honda owner. To my surprise, a month later, the vehicle I was interested in is still in their inventory and I'm of looking at a different brand altogether, too bad for Tyler, Schaller Dealership and Honda. More
by GWiz
Employees Worked With
Ryon Robinson, Tyler Wagoner
April 12, 2019
Unprofessional The mechanics and sales are excellent here, but some of the service writers aren't. I've seen them constantly in their phones, taking pictures of thei The mechanics and sales are excellent here, but some of the service writers aren't. I've seen them constantly in their phones, taking pictures of theirselves, customer's cars and customer's confidential information. More
by S.L1992
Employees Worked With
Service writers, Tyler Wagoner
March 28, 2019
Good Guy to Know Worked with Jacob to upgrade my lease from a 2016 to a 2018 Accord. Highly professional and allowed for a seamless transition into my new vehicle. He Worked with Jacob to upgrade my lease from a 2016 to a 2018 Accord. Highly professional and allowed for a seamless transition into my new vehicle. He is definitely a talent and I do look forward to recommending him or buying another vehicle from him already :) More
by Dart01
Employees Worked With
Jacob Rodgers
November 22, 2018
Pleasant Experience We had a calm, hassle free experience with Jacob. We plan to purchase a new car in the near future and will definitely work with Jacob. We had a calm, hassle free experience with Jacob. We plan to purchase a new car in the near future and will definitely work with Jacob. More
by CAM
Employees Worked With
Jacob Rodgers
