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Schaller Honda

New Britain, CT

4.5
755 Reviews
Schaller Honda has a long-standing history in the Middletown, Newington, Berlin, Cromwell, West Hartford, and Bristol area. In the spring of 1953, Art Schaller’s grandfather, Gustave Schaller, founded a dealership in New Britain as a means of serving the automotive needs of a budding community. In the first year of business, Schaller had eight employees and sold approximately 200 new and used vehicles. Today, Schaller Honda maintains the family values and small dealership mindset as part of Schaller Auto World, but on a greater scale. As the marketplace has grown, so has the company. Schaller Honda was added in the spring of 1987, and has grown to a staff of 200 employees while still striving to offer the personalized experience that the community has come to know and expect. That includes focusing on what drivers need and want from their vehicle purchase, not on the cars our sales representatives are trying to sell. It also means paying attention a driver’s budget in order to showcase the offers and incentives we have on new Honda models, as well as our vast selection of used models from Honda and other automakers. Our finance team also works diligently to set you up with financing that meets what you can afford, or lease terms you’re entirely comfortable with. In our service department, our technicians will pay attention to your specific maintenance and repair requests, working to complete them as quickly and efficiently as possible to get you back on the road. For more than 60 years, the Schaller family has presented the community with precisely what a dealership experience should entail. Experience this for yourself by paying us a visit at 1 Veterans Dr. in New Britain, CT, and don’t hesitate to get in touch if you’d like to learn more.
Contact Dealership

1 Veterans Dr

New Britain, CT

06051

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Showing 755 reviews

September 25, 2024

I aways go here I buy or always recommend my friends to visit and shop around More

by kirankbandari
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Celone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Schaller Honda responded

Thanks for your feedback on your recent visit to Schaller Honda. It's great to hear that we were able to assist you and that you had such a positive experience.

September 24, 2024

The workers are Unprofessional, liars giving the run around. Decent priced cars. Not worth it More

by T
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Russell Singleton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Boucher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Celone
1.0
This rating includes all reviews, with more weight given to recent reviews.
Desiree Castellano
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2024 -

Schaller Honda responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

September 24, 2024

Detailing on my car was not great - car Smelled bad and I found candy wrappers in the trunk. Service plans were not explained well. They were presented as I needed to pick one, not that I had an option t More

by whyikare2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sarah Peschke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Williams
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Schaller Honda responded

Thank you for bringing this to our attention, and we will share your comments with the team. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Sep 29, 2024 -

whyikare2 responded

A refund of the 199 etching fee would be a great start

September 24, 2024

I had a very enjoyable experience at Schaller Honda. Everyone was extremely friendly and professional. More

by Staceyl1206
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Piotr Jurkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Peschke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Schaller Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Schaller Honda.

September 24, 2024

The sales man eli was very helpful and listen ed to our requests and needs. Very appreciative..thank you.. More

by singrob
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eli our salesman 5 stars
Sep 25, 2024 -

Schaller Honda responded

Thanks for sharing about your experience with Schaller Honda. We appreciate your business and hope to see you again soon!

September 23, 2024

Very happy with experience buying 3024 Honda Accord at Schaller. My salesman Patrick did a through job explaining the features of the car and I would recommend Schaller to my friends and family. More

by owen_walsh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Celone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Schaller Honda responded

Thanks for sharing about your experience with Schaller Honda. We appreciate your business and hope to see you again soon!

September 22, 2024

Representatives are very quick and prompt to reply my inquiry. They managed to fulfill my requirement and explained me in detailed about vehicle. Specially Manav and other guy took painstaking effor More

by NATUBHAI
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Frank Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manava took deep interest and worked very hard and impressed me lot
Sep 23, 2024 -

Schaller Honda responded

It's fantastic to hear that Manava and our team provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Schaller Honda!

September 21, 2024

Excellent experience with dealership, highly recommend. Loved the personal touch given to myself and husband More

by loriannee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Celone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Desiree Castellano
4.0
This rating includes all reviews, with more weight given to recent reviews.
JJ Jinks
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Schaller Honda responded

Lorianne, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Schaller Honda.

September 18, 2024

Desiree was fantastic. Exceptional employee, will highly recommend her in the future. Thank you Desiree! More

by codyblord1015
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Desiree Castellano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Schaller Honda responded

Thank you, Cody, for sharing your experience with us! We're happy to hear it went well with Desiree and truly appreciate your feedback.

September 15, 2024

Piotr and Sarah were amazing. They made the process so easy to buy a car. Frank was very personable and easy to work with. More

by bill c
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Piotr Jurkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Peschke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Schaller Honda responded

It's great to hear that Piotr, Sarah, and Frank provided you with excellent customer service! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Schaller Honda!

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