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Schaller Honda

New Britain, CT

4.5
770 Reviews
Schaller Honda has a long-standing history in the Middletown, Newington, Berlin, Cromwell, West Hartford, and Bristol area. In the spring of 1953, Art Schaller’s grandfather, Gustave Schaller, founded a dealership in New Britain as a means of serving the automotive needs of a budding community. In the first year of business, Schaller had eight employees and sold approximately 200 new and used vehicles. Today, Schaller Honda maintains the family values and small dealership mindset as part of Schaller Auto World, but on a greater scale. As the marketplace has grown, so has the company. Schaller Honda was added in the spring of 1987, and has grown to a staff of 200 employees while still striving to offer the personalized experience that the community has come to know and expect. That includes focusing on what drivers need and want from their vehicle purchase, not on the cars our sales representatives are trying to sell. It also means paying attention a driver’s budget in order to showcase the offers and incentives we have on new Honda models, as well as our vast selection of used models from Honda and other automakers. Our finance team also works diligently to set you up with financing that meets what you can afford, or lease terms you’re entirely comfortable with. In our service department, our technicians will pay attention to your specific maintenance and repair requests, working to complete them as quickly and efficiently as possible to get you back on the road. For more than 60 years, the Schaller family has presented the community with precisely what a dealership experience should entail. Experience this for yourself by paying us a visit at 1 Veterans Dr. in New Britain, CT, and don’t hesitate to get in touch if you’d like to learn more.
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1 Veterans Dr

New Britain, CT

06051

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Showing 770 reviews

July 27, 2023

Was not very helpful drop car at 9am and took them end day to tell me they could fix the problem and bring it somewhere else More

by cedricg420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher "CP" Slicker
2.0
This rating includes all reviews, with more weight given to recent reviews.
Yira 'GiGi' Roldan
2.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2023

Fast, affordable and very friendly service. I will definitely return and definitely recommend Schaller Honda. More

by cbowie1229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Boucher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher "CP" Slicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yira 'GiGi' Roldan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2023

Very pleased with my recent service at Schaller! Write up was fast. Car was ready a few hours later. Reasonable cost. More

by rich f
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher "CP" Slicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2023

I had a terrible experience with Schaller Honda. My car had been having issues since April, and those continued to get worse. Every time I brought the car (on which I had two years remaining on a bu More

by doc514
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher "CP" Slicker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Yira 'GiGi' Roldan
2.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2023

Yira is excellent and every time I bring my car in, she makes me feels so special and like my business matter with Schallar. More

by pfox_oic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yira 'GiGi' Roldan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2023

I love the video inspection they send you after they've looked at your car. I also like the text I receive which gives me a easy way to contact the technician if I have any questions. I was surprised how More

by Pegradcliffe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose, Carlos
July 21, 2023

I purchased my last CR-V there in 2005. It treated me very well for 18 years, so I figured I would give them another shot! More

by mick7dimag5
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Rob Hensel, Eric Poulson
July 21, 2023

The service performed on my 2007 Honda Accord on 7-14-23 was very professional. More

by jvieira43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher "CP" Slicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yira 'GiGi' Roldan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2023

Very efficient service! It was most helpful to get the transportation to and from my home. All the workers were pleasant. More

by MISSCATM
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher "CP" Slicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yira 'GiGi' Roldan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick (the driver)
July 19, 2023

My advisor was very knowledgeable and polite. Overall it was a great experience would definitely recommend to others More

by shawnvazquez0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
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