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Schaller Honda
New Britain, CT
802 Reviews
Schaller Honda has a long-standing history in the Middletown, Newington, Berlin, Cromwell, West Hartford, and Bristol area. In the spring of 1953, Art Schaller’s grandfather, Gustave Schaller, founded a dealership in New Britain as a means of serving the automotive needs of a budding community. In the first year of business, Schaller had eight employees and sold approximately 200 new and used vehicles.
Today, Schaller Honda maintains the family values and small dealership mindset as part of Schaller Auto World, but on a greater scale. As the marketplace has grown, so has the company. Schaller Honda was added in the spring of 1987, and has grown to a staff of 200 employees while still striving to offer the personalized experience that the community has come to know and expect.
That includes focusing on what drivers need and want from their vehicle purchase, not on the cars our sales representatives are trying to sell. It also means paying attention a driver’s budget in order to showcase the offers and incentives we have on new Honda models, as well as our vast selection of used models from Honda and other automakers. Our finance team also works diligently to set you up with financing that meets what you can afford, or lease terms you’re entirely comfortable with. In our service department, our technicians will pay attention to your specific maintenance and repair requests, working to complete them as quickly and efficiently as possible to get you back on the road.
For more than 60 years, the Schaller family has presented the community with precisely what a dealership experience should entail. Experience this for yourself by paying us a visit at 1 Veterans Dr. in New Britain, CT, and don’t hesitate to get in touch if you’d like to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 802 reviews
August 22, 2023
Appointment was for 9 and I was told finish by 12:30. Not done until after 2. Called several times and was told "still working on it." Manager said I would receive paperwork explaining what was done to c Not done until after 2. Called several times and was told "still working on it." Manager said I would receive paperwork explaining what was done to car-but it is a week later and I am still waiting. More
by JUDY.PREVITI
Verified CustomerEmployees Worked With
August 15, 2023
Took us in right away without an appointment given our flat tire and provided a fair price for repair flat tire and provided a fair price for repair More
by lwwilhelm
Employees Worked With
August 11, 2023
I have been going to schaller honda since 2017 and have been very happy dealing with their sales and service departments. been very happy dealing with their sales and service departments. More
by RickR
August 10, 2023
Clean, friendly environment. Knowledgable sales team. Vehical arrived sooner than expected and was as described in final paperwork Knowledgable sales team. Vehical arrived sooner than expected and was as described in final paperwork More
by mislis72
August 10, 2023
Excellent customer service! All 3 team members treated me fairly and really helped me out in a jam. All 3 team members treated me fairly and really helped me out in a jam. More
by erikavann
August 10, 2023
They are knowledgeable about their vehicles as well put me in the vehicle I wanted me in the vehicle I wanted More
by derrick.curtis0539
August 09, 2023
They always go beyond expectations, my Service Writer Gigi is a total rockstar, since she was hired getting a vehicle serviced there is such a pleasure. Gigi is a total rockstar, since she was hired getting a vehicle serviced there is such a pleasure. More
by bobbykuhl
