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Schaller Honda
New Britain, CT
770 Reviews
Schaller Honda has a long-standing history in the Middletown, Newington, Berlin, Cromwell, West Hartford, and Bristol area. In the spring of 1953, Art Schaller’s grandfather, Gustave Schaller, founded a dealership in New Britain as a means of serving the automotive needs of a budding community. In the first year of business, Schaller had eight employees and sold approximately 200 new and used vehicles.
Today, Schaller Honda maintains the family values and small dealership mindset as part of Schaller Auto World, but on a greater scale. As the marketplace has grown, so has the company. Schaller Honda was added in the spring of 1987, and has grown to a staff of 200 employees while still striving to offer the personalized experience that the community has come to know and expect.
That includes focusing on what drivers need and want from their vehicle purchase, not on the cars our sales representatives are trying to sell. It also means paying attention a driver’s budget in order to showcase the offers and incentives we have on new Honda models, as well as our vast selection of used models from Honda and other automakers. Our finance team also works diligently to set you up with financing that meets what you can afford, or lease terms you’re entirely comfortable with. In our service department, our technicians will pay attention to your specific maintenance and repair requests, working to complete them as quickly and efficiently as possible to get you back on the road.
For more than 60 years, the Schaller family has presented the community with precisely what a dealership experience should entail. Experience this for yourself by paying us a visit at 1 Veterans Dr. in New Britain, CT, and don’t hesitate to get in touch if you’d like to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 770 reviews
July 30, 2023
Horrible staff , horrible service. I know mario and dylan are just unprofessional. I will never buy a car there again. Will never recommend anyone to go there unless you want to deal w I know mario and dylan are just unprofessional. I will never buy a car there again. Will never recommend anyone to go there unless you want to deal with xxxxxxxx. They dont care about the customers. They just want signatures and money. Its a disgrace ! And i've known some employees there for a few years and still was treated like crap. Never again More
by Albert203
Verified Customer
July 30, 2023
It took way too long for a scheduled oil change. I have a service plan that covers oil changes but I was charged. (It was corrected) I have a service plan that covers oil changes but I was charged. (It was corrected) More
by robertgoldsnider
July 29, 2023
Everyone was very kind and knowledgeable and accommodating, which was especially hard because I am a an out-of-state customer. Dealing with all that paperwork is not easy, but everyone handled i accommodating, which was especially hard because I am a an out-of-state customer. Dealing with all that paperwork is not easy, but everyone handled it very well. And I am loving my car. More
by Irene
July 28, 2023
I had a great experience working with your dealership. There were no haggling or distasteful behavior. They know what they were doing and I would definitely recommend. I cannot say how wonderful my treat There were no haggling or distasteful behavior. They know what they were doing and I would definitely recommend. I cannot say how wonderful my treatment was working with these guys. More
by 285mkelly
July 28, 2023
We are waiting for Aug 2 to have some major work done on our 2003 Pilot. We know that Schaller Honda has the best mechanics around. our 2003 Pilot. We know that Schaller Honda has the best mechanics around. More
by SACC13MAC
July 28, 2023
Great dealership I’d recommend this place to everyone around me and I’d shop here again around me and I’d shop here again More
by jovanirios63
July 28, 2023
Everyone was great here. Honest to their word and good communication. Pleasure to buy the car from. Special thanks to William who was super Honest to their word and good communication. Pleasure to buy the car from. Special thanks to William who was super More
by GARYKLEEBLATT
Employees Worked With
William
July 28, 2023
Very accomadating, knowledgeable and not pushy. Richard Small was terrific. Only criticism is there were no cup covers for the coffee, Richard Small was terrific. Only criticism is there were no cup covers for the coffee, More
by sbookydpm
July 27, 2023
Mario and Jimmy were incredible. Down to earth, not “pushy”, and so helpful. Forever grateful! Down to earth, not “pushy”, and so helpful. Forever grateful! More
by Megan Langdeau & Tim Beaulieu
July 27, 2023
Loved how fast the service was! 10/10 would recommend. Oil change didn’t take long at all. 10/10 would recommend. Oil change didn’t take long at all. More
by svh956
