Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Schaller Honda
New Britain, CT
770 Reviews
Schaller Honda has a long-standing history in the Middletown, Newington, Berlin, Cromwell, West Hartford, and Bristol area. In the spring of 1953, Art Schaller’s grandfather, Gustave Schaller, founded a dealership in New Britain as a means of serving the automotive needs of a budding community. In the first year of business, Schaller had eight employees and sold approximately 200 new and used vehicles.
Today, Schaller Honda maintains the family values and small dealership mindset as part of Schaller Auto World, but on a greater scale. As the marketplace has grown, so has the company. Schaller Honda was added in the spring of 1987, and has grown to a staff of 200 employees while still striving to offer the personalized experience that the community has come to know and expect.
That includes focusing on what drivers need and want from their vehicle purchase, not on the cars our sales representatives are trying to sell. It also means paying attention a driver’s budget in order to showcase the offers and incentives we have on new Honda models, as well as our vast selection of used models from Honda and other automakers. Our finance team also works diligently to set you up with financing that meets what you can afford, or lease terms you’re entirely comfortable with. In our service department, our technicians will pay attention to your specific maintenance and repair requests, working to complete them as quickly and efficiently as possible to get you back on the road.
For more than 60 years, the Schaller family has presented the community with precisely what a dealership experience should entail. Experience this for yourself by paying us a visit at 1 Veterans Dr. in New Britain, CT, and don’t hesitate to get in touch if you’d like to learn more.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 770 reviews
August 06, 2023
They were fast and efficient and saved me money with coupons. Easy to schedule appointments coupons. Easy to schedule appointments More
by valster77
Verified CustomerEmployees Worked With
August 05, 2023
Been dealing with them for 20 years. They are wonderful to work with I have enjoyed our relationship They are wonderful to work with I have enjoyed our relationship More
by camil4711
Employees Worked With
August 03, 2023
Schaller Honda did a good job with my standard service and was able to verify my key replacement need was covered under warranty and replaced the lost key on the spot as well. and was able to verify my key replacement need was covered under warranty and replaced the lost key on the spot as well. More
by Kasha
August 02, 2023
Nice experience. No hard sell tactics. Worked with my schedule. Salesperson was helpful with my decision making. No hard sell tactics. Worked with my schedule. Salesperson was helpful with my decision making. More
by carolfmason
August 02, 2023
Always a great experience at Schaller. The staff is always very helpful and friendly. Thanks The staff is always very helpful and friendly. Thanks More
by jjtucker
Employees Worked With
August 02, 2023
Service at Schaller Honda was quick and pleasant. Will definitely return and definitely recommend to friends and family. Will definitely return and definitely recommend to friends and family. More
by cbowie1229
August 01, 2023
Excellent service and customer service. The staff kept me informed of what my car needed. The staff kept me informed of what my car needed. More
by des109
Employees Worked With
July 31, 2023
The transaction was very smooth and easy. I would suggest they offer bottled water or something like that since we were there quite a while on a very hot day. I would suggest they offer bottled water or something like that since we were there quite a while on a very hot day. More
by luxpatricia79
Employees Worked With
July 31, 2023
Excellant knowlageable salesmen. quick availability for my vehile.Would recommend this dealer to others. Hats off to Richard Small for his assistancce. quick availability for my vehile.Would recommend this dealer to others. Hats off to Richard Small for his assistancce. More
by jluzietti
July 30, 2023
Throughout the process of fixing our vehicle from a minor accident we were left weekly messages that were exactly the same as the weeks before as if there was no progress at all. The gentleman with the deep accident we were left weekly messages that were exactly the same as the weeks before as if there was no progress at all. The gentleman with the deep voice at the front desk was short and disrespectful when answering my questions via phone. The same gentleman told me "We don't do loaner vehicles as part of our service". This service took a total of 6 weeks to fix. Service makes or breaks the reputation of any dealership. My saying is simple, "If I am not treated as a priority customer, the dealership should not be priority for us". There are other dealers wanting our business. Even my Insurance Appraiser was frustrated with the xx. More
by Mr. Ed
Employees Worked With
