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Schaller Honda

New Britain, CT

4.5
770 Reviews
Schaller Honda has a long-standing history in the Middletown, Newington, Berlin, Cromwell, West Hartford, and Bristol area. In the spring of 1953, Art Schaller’s grandfather, Gustave Schaller, founded a dealership in New Britain as a means of serving the automotive needs of a budding community. In the first year of business, Schaller had eight employees and sold approximately 200 new and used vehicles. Today, Schaller Honda maintains the family values and small dealership mindset as part of Schaller Auto World, but on a greater scale. As the marketplace has grown, so has the company. Schaller Honda was added in the spring of 1987, and has grown to a staff of 200 employees while still striving to offer the personalized experience that the community has come to know and expect. That includes focusing on what drivers need and want from their vehicle purchase, not on the cars our sales representatives are trying to sell. It also means paying attention a driver’s budget in order to showcase the offers and incentives we have on new Honda models, as well as our vast selection of used models from Honda and other automakers. Our finance team also works diligently to set you up with financing that meets what you can afford, or lease terms you’re entirely comfortable with. In our service department, our technicians will pay attention to your specific maintenance and repair requests, working to complete them as quickly and efficiently as possible to get you back on the road. For more than 60 years, the Schaller family has presented the community with precisely what a dealership experience should entail. Experience this for yourself by paying us a visit at 1 Veterans Dr. in New Britain, CT, and don’t hesitate to get in touch if you’d like to learn more.
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1 Veterans Dr

New Britain, CT

06051

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Showing 770 reviews

August 31, 2023

Our experience was with the Schaller Auto Repair Shop. Very professional and courteous employees that made this repair of a collision go by quickly, easily and with no fears. Ron Bowler, the appr More

by mudcatjm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noyda Ortiz 5 + Stars
August 29, 2023

Honest, dependable, reliable, experts at what they do! Schaller is the only service center that we use! More

by BERGMANJ
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Yira 'GiGi' Roldan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2023

Mario was great as was Sarah. I appreciated the low pressure from the team. I was assured I will receive this same great service in the future. Nice job by the entire team. More

by cuttyjim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Cipolla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Peschke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2023

Gigi is an outstanding employee who provides great customer service. Don't let her get away! You should consider giving her a raise or promotion. Jeff Lazicki More

by yoby1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amber Centofanti
1.0
This rating includes all reviews, with more weight given to recent reviews.
Desiree Castellano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yira 'GiGi' Roldan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garret, Jovany Ayala
August 26, 2023

They are not thoroughly checking everything. You are paying but you need to comeback just to be sure. Like my coolant reservoir, it was almost emptied.they didnt check it when i have my sevice More

by Kkkkkmmmmm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessie Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yira 'GiGi' Roldan
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2023

Great dealership. Jarveris Jinks helped me out get my car. He was so friendly and good that I came out with two cars. Great experience overall. Eric at finance was ama More

by negronjorge34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JJ Jinks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2023

Usually have the best service this time it's a little off I've been communicating with my service advisor through text but not receiving final answers to close my service More

by f.repasi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yira 'GiGi' Roldan
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2023

Extremely easy purchase of a new Honda CR V SPORT Hybrid. Optional items were installed in a timely manner. The best car dealership I’ve ever deal th with. I think this is the 15 vehicle we have bought from More

by racinron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Celone
5.0
This rating includes all reviews, with more weight given to recent reviews.
JJ Jinks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher "CP" Slicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessie Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Art Schaller Jr.
August 22, 2023

Appointment was for 9 and I was told finish by 12:30. Not done until after 2. Called several times and was told "still working on it." Manager said I would receive paperwork explaining what was done to c More

by JUDY.PREVITI
Recommend Dealer
No
Employees Worked With
Christopher "CP" Slicker
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2023

Very nice experience and felt comfortable with all the people I met there. I’ve already recommended Schaller Honda to friends. More

by ellepet24
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alex Rivera, Eric Poulson
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