Schaller Honda
New Britain, CT
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Our experience was with the Schaller Auto Repair Shop. Very professional and courteous employees that made this repair of a collision go by quickly, easily and with no fears. Ron Bowler, the appr Very professional and courteous employees that made this repair of a collision go by quickly, easily and with no fears. Ron Bowler, the appraiser was top notch. He explained the process that could be understood. Car was repaired on time and in excellent condition. Harry Lewis, customer service representative, was very pleasant and courteous with every phone call and visit we had. A perfect gentleman. Noyda Ortiz, customer service manager, receives my upmost respect. She gets a 5 star rating plus an A++++ rating. She handled our repair questions, organizing a rental vehicle, and all of those little things that need doing, Our mind was put at ease. Noyda made the phone calls, made arrangements needed. A true sweetheart of a person. She was pleasant to talk with. She helped make our experience less stressful. Endless phone calls on her part, got the job done. And again with the utmost of respect, I thank you Noyda. More
Honest, dependable, reliable, experts at what they do! Schaller is the only service center that we use! Schaller is the only service center that we use! More
Mario was great as was Sarah. I appreciated the low pressure from the team. I was assured I will receive this same great service in the future. Nice job by the entire team. I appreciated the low pressure from the team. I was assured I will receive this same great service in the future. Nice job by the entire team. More
Gigi is an outstanding employee who provides great customer service. Don't let her get away! You should consider giving her a raise or promotion. Jeff Lazicki customer service. Don't let her get away! You should consider giving her a raise or promotion. Jeff Lazicki More
They are not thoroughly checking everything. You are paying but you need to comeback just to be sure. Like my coolant reservoir, it was almost emptied.they didnt check it when i have my sevice You are paying but you need to comeback just to be sure. Like my coolant reservoir, it was almost emptied.they didnt check it when i have my sevice More
Great dealership. Jarveris Jinks helped me out get my car. He was so friendly and good that I came out with two cars. Great experience overall. Eric at finance was ama Jarveris Jinks helped me out get my car. He was so friendly and good that I came out with two cars. Great experience overall. Eric at finance was amazing and met my budget expectations. More
Usually have the best service this time it's a little off I've been communicating with my service advisor through text but not receiving final answers to close my service I've been communicating with my service advisor through text but not receiving final answers to close my service More
Extremely easy purchase of a new Honda CR V SPORT Hybrid. Optional items were installed in a timely manner. The best car dealership I’ve ever deal th with. I think this is the 15 vehicle we have bought from Optional items were installed in a timely manner. The best car dealership I’ve ever deal th with. I think this is the 15 vehicle we have bought from them. A great, family owned business that is 70 years old! More
Appointment was for 9 and I was told finish by 12:30. Not done until after 2. Called several times and was told "still working on it." Manager said I would receive paperwork explaining what was done to c Not done until after 2. Called several times and was told "still working on it." Manager said I would receive paperwork explaining what was done to car-but it is a week later and I am still waiting. More