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Schaller Honda
New Britain, CT
770 Reviews
Schaller Honda has a long-standing history in the Middletown, Newington, Berlin, Cromwell, West Hartford, and Bristol area. In the spring of 1953, Art Schaller’s grandfather, Gustave Schaller, founded a dealership in New Britain as a means of serving the automotive needs of a budding community. In the first year of business, Schaller had eight employees and sold approximately 200 new and used vehicles.
Today, Schaller Honda maintains the family values and small dealership mindset as part of Schaller Auto World, but on a greater scale. As the marketplace has grown, so has the company. Schaller Honda was added in the spring of 1987, and has grown to a staff of 200 employees while still striving to offer the personalized experience that the community has come to know and expect.
That includes focusing on what drivers need and want from their vehicle purchase, not on the cars our sales representatives are trying to sell. It also means paying attention a driver’s budget in order to showcase the offers and incentives we have on new Honda models, as well as our vast selection of used models from Honda and other automakers. Our finance team also works diligently to set you up with financing that meets what you can afford, or lease terms you’re entirely comfortable with. In our service department, our technicians will pay attention to your specific maintenance and repair requests, working to complete them as quickly and efficiently as possible to get you back on the road.
For more than 60 years, the Schaller family has presented the community with precisely what a dealership experience should entail. Experience this for yourself by paying us a visit at 1 Veterans Dr. in New Britain, CT, and don’t hesitate to get in touch if you’d like to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 770 reviews
September 17, 2023
Very fast service and friendly staff. My car just needed scheduled maintenance check and nothing needed to be done, so I appreciate honesty My car just needed scheduled maintenance check and nothing needed to be done, so I appreciate honesty More
by susanwallbrown
Verified Customer
September 17, 2023
I drove up to the service area and Gigi greeted me as I was getting out of the car. The service was completed in a timely manner and I was on my way in a short period of time. Thank you Schaller Hond! was getting out of the car. The service was completed in a timely manner and I was on my way in a short period of time. Thank you Schaller Hond! More
by racinron
Employees Worked With
September 14, 2023
Great staff , wonderful organization, happy to purchase a car. The team was very flexible and welcoming. car. The team was very flexible and welcoming. More
by hfgh
September 13, 2023
Friendly professional Staff, clean dealership, would recommend. Process was upfront, and as it was detailed to me. recommend. Process was upfront, and as it was detailed to me. More
by elacasse2
September 13, 2023
Always a pleasant experience, staff is efficient and friendly and knowledgeable. Short wait times, they have a pleasant enough waiting area friendly and knowledgeable. Short wait times, they have a pleasant enough waiting area More
by muffy724
September 10, 2023
Quick and did as required, personnel polite and inside of car was clean nice job car was clean nice job More
by readers122
September 02, 2023
Very fast service was done for me. I waited in the waiting room before you know it my car was finished with service as needed. And then I could drive right off. This is so helpful bec I waited in the waiting room before you know it my car was finished with service as needed. And then I could drive right off. This is so helpful because I use oxygen in this case portable. I brought in my diabetic and my oxygen supplies in a bag, traveling within a small cart. This is very easy for me to enter and leave the facility. Thank you very much for all your services. More
by murtfwweb
September 02, 2023
Service advisor was prompt when entering dealership. Everything was explained and work was performed as requested. Everything was explained and work was performed as requested. More
by rdziados
September 01, 2023
JJ was an amazing salesman. He was so professional and cheerful. It was the easiest transaction ever. I highly recommend asking for JJ when looking for a vehicle. Frank in finan He was so professional and cheerful. It was the easiest transaction ever. I highly recommend asking for JJ when looking for a vehicle. Frank in finance was also great to deal with! More
by karensignorello
