Back

Schaller Honda

New Britain, CT

4.5
802 Reviews
Schaller Honda has a long-standing history in the Middletown, Newington, Berlin, Cromwell, West Hartford, and Bristol area. In the spring of 1953, Art Schaller’s grandfather, Gustave Schaller, founded a dealership in New Britain as a means of serving the automotive needs of a budding community. In the first year of business, Schaller had eight employees and sold approximately 200 new and used vehicles. Today, Schaller Honda maintains the family values and small dealership mindset as part of Schaller Auto World, but on a greater scale. As the marketplace has grown, so has the company. Schaller Honda was added in the spring of 1987, and has grown to a staff of 200 employees while still striving to offer the personalized experience that the community has come to know and expect. That includes focusing on what drivers need and want from their vehicle purchase, not on the cars our sales representatives are trying to sell. It also means paying attention a driver’s budget in order to showcase the offers and incentives we have on new Honda models, as well as our vast selection of used models from Honda and other automakers. Our finance team also works diligently to set you up with financing that meets what you can afford, or lease terms you’re entirely comfortable with. In our service department, our technicians will pay attention to your specific maintenance and repair requests, working to complete them as quickly and efficiently as possible to get you back on the road. For more than 60 years, the Schaller family has presented the community with precisely what a dealership experience should entail. Experience this for yourself by paying us a visit at 1 Veterans Dr. in New Britain, CT, and don’t hesitate to get in touch if you’d like to learn more.
Contact Dealership

1 Veterans Dr

New Britain, CT

06051

Directions

By Type

Showing 802 reviews

March 05, 2024

Great customer service given to me and quality service. Gonne be back for another service More

by aldacudao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Barnes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2024 -

Schaller Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 05, 2024

Muy amable y atento agradecida con el muy bueno excelente todo bien satisfecha recomendado al 100% More

by mayraivelise
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Rivera
Mar 05, 2024 -

Schaller Honda responded

It's fantastic to hear that we provided you with great customer service! We truly appreciate the opportunity to do business with you. Thanks for choosing Schaller Honda!

March 04, 2024

Everyone was very helpful and professional. Atmosphere was friendly, no hard pitch sales tactics. We're able to work together for a fair deal. More

by sedelago
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Celone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Desiree Castellano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2024 -

Schaller Honda responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

March 03, 2024

The staff is personable, efficient, and thorough. Routine maintenance is usually quick with an appointment. More

by jessica.banning
Recommend Dealer
Yes
Employees Worked With
Jamie, Jovany Ayala
Mar 03, 2024 -

Schaller Honda responded

Thanks for sharing about your experience with Schaller Honda. We appreciate your business, Jessica, and hope to see you again soon!

March 02, 2024

Great place for sales, service and information about your Honda. Always recommended Schaller Honda and service More

by COOLMAG23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Celone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean
Mar 02, 2024 -

Schaller Honda responded

Thank you for choosing Schaller Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 02, 2024

Dan works great. He also treats the customers well. Wait time was also very less More

by shahzeb.sdm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Mar 03, 2024 -

Schaller Honda responded

It's great to hear that Dan was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Schaller Honda!

March 02, 2024

I always get exceptional service at Schaller. Will definitely recommend to friends and family for all of their car buying and service needs. More

by cbowie1229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher "CP" Slicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2024 -

Schaller Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Schaller Honda.

March 01, 2024

Carlos and his team were responsive and understanding. Thank you to the Honda Team and everyone who supported and assisted during such a challenging moment More

by k_delmonaco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Hernandez
Mar 02, 2024 -

Schaller Honda responded

Thanks for sharing your thoughts about your experience with Carlos and our team here at Schaller Honda. We appreciate your business and hope to see you again soon!

March 01, 2024

Very pleasant experience from start to finish. From initial contact with Dylan through shuttling to and from home, everything was smooth and easy. More

by pcashman16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yira 'GiGi' Roldan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2024 -

Schaller Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Schaller Honda.

March 01, 2024

Paid an arm and a leg but the service is fast and reliable. Shawn is a great service coordinator and took care of everything. More

by phillip.ruffy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
Mar 02, 2024 -

Schaller Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Shawn delivered such a great experience!

...
40
...