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Schaller Honda
New Britain, CT
802 Reviews
Schaller Honda has a long-standing history in the Middletown, Newington, Berlin, Cromwell, West Hartford, and Bristol area. In the spring of 1953, Art Schaller’s grandfather, Gustave Schaller, founded a dealership in New Britain as a means of serving the automotive needs of a budding community. In the first year of business, Schaller had eight employees and sold approximately 200 new and used vehicles.
Today, Schaller Honda maintains the family values and small dealership mindset as part of Schaller Auto World, but on a greater scale. As the marketplace has grown, so has the company. Schaller Honda was added in the spring of 1987, and has grown to a staff of 200 employees while still striving to offer the personalized experience that the community has come to know and expect.
That includes focusing on what drivers need and want from their vehicle purchase, not on the cars our sales representatives are trying to sell. It also means paying attention a driver’s budget in order to showcase the offers and incentives we have on new Honda models, as well as our vast selection of used models from Honda and other automakers. Our finance team also works diligently to set you up with financing that meets what you can afford, or lease terms you’re entirely comfortable with. In our service department, our technicians will pay attention to your specific maintenance and repair requests, working to complete them as quickly and efficiently as possible to get you back on the road.
For more than 60 years, the Schaller family has presented the community with precisely what a dealership experience should entail. Experience this for yourself by paying us a visit at 1 Veterans Dr. in New Britain, CT, and don’t hesitate to get in touch if you’d like to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 802 reviews
March 07, 2024
As far as I know, this service center inspected my car for what it might need after the last work done 5 months earlier, and provided the needed maintenance. for what it might need after the last work done 5 months earlier, and provided the needed maintenance. More
by adrienne991
Verified CustomerEmployees Worked With
Dylan Torre
March 07, 2024
Service advisor was very helpful and friendly the wait time was quick and clean restroom time was quick and clean restroom More
by apietra
Employees Worked With
March 06, 2024
This dealership seems to offer things which they don’t do, I.e. offer to show you a video as work on car progresses, van ride. There were other people in waiting area with same complaints second time thi do, I.e. offer to show you a video as work on car progresses, van ride. There were other people in waiting area with same complaints second time this happened to me. More
by mcm67536
Employees Worked With
Don’t recall May
March 06, 2024
This is my 2nd car with this dealer and I have no regrets about it, Great dealer, the people who took care of me did an Amazing job!! Alex thanks for you help as well , I really appreciate it, keep it up!! about it, Great dealer, the people who took care of me did an Amazing job!! Alex thanks for you help as well , I really appreciate it, keep it up!! Again thanks for hooking me up with a vehicle!!. More
by c.serrano10
March 06, 2024
Very happy with the attention and fast they do de job I will come back again…thank s … will come back again…thank s … More
by rafi719
Employees Worked With
March 05, 2024
Diagnostic was fast and thorough, and I was both informed of a growing problem(rodents damaging the brakes) but was told of a fix that could be immediately implemented. I was also permitted the use informed of a growing problem(rodents damaging the brakes) but was told of a fix that could be immediately implemented. I was also permitted the use of my own car to arrange timely payment of the unexpected repair costs. Aside from the usual post-repair problems of finding my seat settings had been messed with, I rate my experience as on the high side of 'good' and the staff most helpful and courteous. More
by TALIS_MERRILL
March 05, 2024
Very professional, courteous and accommodating Treated me very well Gave me the deal I had hoped for me very well Gave me the deal I had hoped for More
by fjjb2112
March 05, 2024
Excellent service. I felt respected and had all my questions answered as quickly as possible. I felt respected and had all my questions answered as quickly as possible. More
by alalinda14
Employees Worked With
March 05, 2024
Meagan and Dylan were great to work with. The process was quick and pleasant. I highly recommend them both to friends and family The process was quick and pleasant. I highly recommend them both to friends and family More
by apietra
