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Schaller Honda

New Britain, CT

4.5
802 Reviews
Schaller Honda has a long-standing history in the Middletown, Newington, Berlin, Cromwell, West Hartford, and Bristol area. In the spring of 1953, Art Schaller’s grandfather, Gustave Schaller, founded a dealership in New Britain as a means of serving the automotive needs of a budding community. In the first year of business, Schaller had eight employees and sold approximately 200 new and used vehicles. Today, Schaller Honda maintains the family values and small dealership mindset as part of Schaller Auto World, but on a greater scale. As the marketplace has grown, so has the company. Schaller Honda was added in the spring of 1987, and has grown to a staff of 200 employees while still striving to offer the personalized experience that the community has come to know and expect. That includes focusing on what drivers need and want from their vehicle purchase, not on the cars our sales representatives are trying to sell. It also means paying attention a driver’s budget in order to showcase the offers and incentives we have on new Honda models, as well as our vast selection of used models from Honda and other automakers. Our finance team also works diligently to set you up with financing that meets what you can afford, or lease terms you’re entirely comfortable with. In our service department, our technicians will pay attention to your specific maintenance and repair requests, working to complete them as quickly and efficiently as possible to get you back on the road. For more than 60 years, the Schaller family has presented the community with precisely what a dealership experience should entail. Experience this for yourself by paying us a visit at 1 Veterans Dr. in New Britain, CT, and don’t hesitate to get in touch if you’d like to learn more.
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1 Veterans Dr

New Britain, CT

06051

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Showing 802 reviews

March 13, 2024

Everyone at the dealership was friendly and professional. The process was very quick and simple. More

by kmcarta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Celone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2024 -

Schaller Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 12, 2024

Smooth buy on my new 2020 Honda Pilot. Eveything was direct and right where I wanted it. Finance manager Frank was very kind and personable. Loriann our saleslady was awesome! Very kind an More

by agraver96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Loriann Close
Mar 12, 2024 -

Schaller Honda responded

We are so glad that Frank had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

March 12, 2024

I had great experience buying my car. All my questions were answered. I am very satisfied! More

by ulyadmt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Celone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

Schaller Honda responded

Thank you so much for your excellent review! We are so glad that Dylan had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

March 11, 2024

Great service and great customer service communication. I will be returning and recommending Schaller to others. More

by DB
Recommend Dealer
Yes
Employees Worked With
Fred Pliskin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher "CP" Slicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessie Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yira 'GiGi' Roldan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos and the people that rung me out and handed me my paperwork., Eric Poulson
Mar 11, 2024 -

Schaller Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Schaller Honda, we look forward to having you as one of our valued customers for many more years to come!

March 11, 2024

Team was very helpful throughout the buying process, I was very happy with my choice and will definitely recommend Schaller Honda to family and friends More

by adobea4
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Celone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Schaller Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Schaller Honda!

March 09, 2024

My car purchase went super smoothly. We test drove a few cars and thankfully I listen to my sales person turns out hybrid is for me! More

by cookielover231
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Boucher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Celone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Marquis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Schaller Honda responded

Thanks for your feedback on your recent visit to Schaller Honda. It's great to hear that we were able to assist you and that you had such a positive experience.

March 09, 2024

Very thorough and helpful! It was an absolute pleasure working with Alex, and I love my car! More

by Jstanish
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Rivera
Mar 11, 2024 -

Schaller Honda responded

It's great to hear that Alex was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Schaller Honda!

March 09, 2024

The service department is excellent. The employees are friendly and professional. I feel confident that my car is being taken care of and the cost is reasonable. More

by lagl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher "CP" Slicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel
Mar 11, 2024 -

Schaller Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 08, 2024

Kevin & Carlos were amazing very helpful and knowledgeable. Will definitely come back for any car needs! More

by nrivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin, carlos
Mar 08, 2024 -

Schaller Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 07, 2024

Sales rep was extremely helpful knowledgeable and patient. She really worked to ensure we received everything we needed for the deal. More

by weswhite78
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : L Close 5 stars!!!!
Mar 07, 2024 -

Schaller Honda responded

Thank you for sharing your experience with us! We're happy to hear it went well and congratulations on your new vehicle! We truly appreciate your feedback!

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