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Schaller Honda
New Britain, CT
801 Reviews
Schaller Honda has a long-standing history in the Middletown, Newington, Berlin, Cromwell, West Hartford, and Bristol area. In the spring of 1953, Art Schaller’s grandfather, Gustave Schaller, founded a dealership in New Britain as a means of serving the automotive needs of a budding community. In the first year of business, Schaller had eight employees and sold approximately 200 new and used vehicles.
Today, Schaller Honda maintains the family values and small dealership mindset as part of Schaller Auto World, but on a greater scale. As the marketplace has grown, so has the company. Schaller Honda was added in the spring of 1987, and has grown to a staff of 200 employees while still striving to offer the personalized experience that the community has come to know and expect.
That includes focusing on what drivers need and want from their vehicle purchase, not on the cars our sales representatives are trying to sell. It also means paying attention a driver’s budget in order to showcase the offers and incentives we have on new Honda models, as well as our vast selection of used models from Honda and other automakers. Our finance team also works diligently to set you up with financing that meets what you can afford, or lease terms you’re entirely comfortable with. In our service department, our technicians will pay attention to your specific maintenance and repair requests, working to complete them as quickly and efficiently as possible to get you back on the road.
For more than 60 years, the Schaller family has presented the community with precisely what a dealership experience should entail. Experience this for yourself by paying us a visit at 1 Veterans Dr. in New Britain, CT, and don’t hesitate to get in touch if you’d like to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 801 reviews
March 20, 2024
I was very happy with the service. They were very informative as they were servicing my car and even gave me a choice to replace filters. Very good service Dept. They were very informative as they were servicing my car and even gave me a choice to replace filters. Very good service Dept. More
by donat-bettylouj
Verified CustomerEmployees Worked With
March 20, 2024
The best even with my affected credit helped me And in a new vehicle the best new vehicle the best More
by Nisha
Employees Worked With
Other Employees :
Jovany Ayala, Eric Poulson
March 20, 2024
My advisor Kevin kept me updated on absolutely everything that was being done while my car was there, from claims submission, to parts being ordered, to test drives and results. I do not have any complaints. that was being done while my car was there, from claims submission, to parts being ordered, to test drives and results. I do not have any complaints. More
by dianne_rjs
Employees Worked With
Kevin - service advisor
March 19, 2024
Great experience. Personable staff. Happy to use Schaller again in the future. Maybe in the future the inspection process of a lease purchase can be shortened. Personable staff. Happy to use Schaller again in the future. Maybe in the future the inspection process of a lease purchase can be shortened. More
by jessla32
March 19, 2024
They were great and helped me with everything. I love my new car, and their warranty is one of the reasons I went to Schaller. I love my new car, and their warranty is one of the reasons I went to Schaller. More
by chloe7601
March 19, 2024
It was a good experience people was very polite! Good communication of the process.I loke this dealer because very close to where i live. Good communication of the process.I loke this dealer because very close to where i live. More
by cm9560691
Employees Worked With
March 18, 2024
Dylan was the reason we leased from Schaller and not KIA. The finance gentleman was also very good. I think that Schaller is an excellent dealship to work w KIA. The finance gentleman was also very good. I think that Schaller is an excellent dealship to work with. More
by dennisgarafola
Employees Worked With
March 16, 2024
I would definitely recommend Schaller Honda to anybody looking to purchase a new Honda. My experience at this dealership was extremely exceptional!! This is the most honest dealership that I have ever pu looking to purchase a new Honda. My experience at this dealership was extremely exceptional!! This is the most honest dealership that I have ever purchased a car from. I needed to trade in my car that I still owed on and Mike was so honest and helpful in getting me out of this vehicle. I don’t think you would ever get that from any other dealer. Schaller Honda has definitely earned my business and I will be letting all of my friends and family know as well about them. My sales associate Desiree is the most enthusiastic,knowledgeable, hardworking and professional girl I have ever met she also helped me through the whole process. The financial gentlemen I wish I could remember his name was extremely helpful as well he also made the experience of buying this car a breeze. I don’t think I ever went into a dealership and had such an easy time getting all the paperwork done. Usually you are in there for hours and they are trying to sell you stuff you don’t really want not at Schaller it was very painless. I would rate Schaller Honda as the number one dealership!!! More
by yvonneeve
March 16, 2024
Easy to work with, fairly fast and pleasant atmosphere. They were respectful of my purchase decision. They were respectful of my purchase decision. More
by mmcollegetalk
March 16, 2024
Great experience! No pressure, fair dealing, Would definitely do business here again. Love our new car No pressure, fair dealing, Would definitely do business here again. Love our new car More
by richkulasenski
