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Schaller Honda
New Britain, CT
800 Reviews
Schaller Honda has a long-standing history in the Middletown, Newington, Berlin, Cromwell, West Hartford, and Bristol area. In the spring of 1953, Art Schaller’s grandfather, Gustave Schaller, founded a dealership in New Britain as a means of serving the automotive needs of a budding community. In the first year of business, Schaller had eight employees and sold approximately 200 new and used vehicles.
Today, Schaller Honda maintains the family values and small dealership mindset as part of Schaller Auto World, but on a greater scale. As the marketplace has grown, so has the company. Schaller Honda was added in the spring of 1987, and has grown to a staff of 200 employees while still striving to offer the personalized experience that the community has come to know and expect.
That includes focusing on what drivers need and want from their vehicle purchase, not on the cars our sales representatives are trying to sell. It also means paying attention a driver’s budget in order to showcase the offers and incentives we have on new Honda models, as well as our vast selection of used models from Honda and other automakers. Our finance team also works diligently to set you up with financing that meets what you can afford, or lease terms you’re entirely comfortable with. In our service department, our technicians will pay attention to your specific maintenance and repair requests, working to complete them as quickly and efficiently as possible to get you back on the road.
For more than 60 years, the Schaller family has presented the community with precisely what a dealership experience should entail. Experience this for yourself by paying us a visit at 1 Veterans Dr. in New Britain, CT, and don’t hesitate to get in touch if you’d like to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 800 reviews
March 22, 2024
Very impressed to have a full tank of gas in the car when picked up - outstanding! The Owners Manual was missing and they could not provide one - disappointing. If more help was provided to track down a m picked up - outstanding! The Owners Manual was missing and they could not provide one - disappointing. If more help was provided to track down a manual it would have been a 5 star rating. More
by trayder1
Verified Customer
March 22, 2024
Great service and very polite and explained everything very good. Quick and friendly service. Will come back again very good. Quick and friendly service. Will come back again More
by proanodiego
March 22, 2024
My service advisor was very friendly and professional. She kept me informed and went over upcoming service recommendations . The waiting room is not very conducive to speaking with the advisor. All in all She kept me informed and went over upcoming service recommendations . The waiting room is not very conducive to speaking with the advisor. All in all was promptly greeted and the service was done within 40 minutes. More
by facilities830
Employees Worked With
March 22, 2024
It was a good experience taking my car for servicing at Schaller Honda. My questions were answered and I received the video of the inspection too. Schaller Honda. My questions were answered and I received the video of the inspection too. More
by sukursab
March 21, 2024
Sarah was very helpful and professional, mario was great answered all my questions A++ service answered all my questions A++ service More
by tenbears1961
March 21, 2024
Service was excellent and all the work was done in a timely matter.Also I was satisfied with the work timely matter.Also I was satisfied with the work More
by jessebarnes662
March 21, 2024
Schaller provides excellent service to everyone. Fast service with excellent communication. Everyone is friendly qnd helpful. Fast service with excellent communication. Everyone is friendly qnd helpful. More
by Customer1
March 21, 2024
Loriann helped me a lot during the whole process! It’s a good deal and nice car:) It’s a good deal and nice car:) More
by yang017.007
March 20, 2024
I was very happy with the service. They were very informative as they were servicing my car and even gave me a choice to replace filters. Very good service Dept. They were very informative as they were servicing my car and even gave me a choice to replace filters. Very good service Dept. More
by donat-bettylouj
Employees Worked With
